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Mike Dostalek
★★★★★
11/04/2024
Google
Great, quick service fixing my tire. I always go here for all my tire needs!
Clark Postlewaite
★★★★★
11/02/2024
Direct
Never disappointed in the care and top shelf service I receive from Crown City Tire. The full car inspection includes photos of brakes, engine, suspension system, etc. to help determine what needs attention or is functioning properly. David, customer care, is amazing! Marvin manages a great crew at the Hastings Ranch location. Total professionals.
Madison Desler
★★★★★
11/02/2024
Direct
Amazing, friendly service and I loved the diagnostic report with photos and videos. Super quick turnaround, too!
Ken Fujimura
★★★★★
11/01/2024
Google
I had to get tires repaired urgently, just before a trip. I called around a several places in the Pasadena area. This shop provided very reasonable prices and were able to accommodate me immediately. I spoke to David who was friendly and very transparent throughout the process, and he took his time to answer all of my questions in detail. They were able to find and ship the exact replacement tires within a day, and the final invoice was exactly as estimated. Overall, excellent service!
Miguel Pedraza
★★★★★
10/28/2024
Google
You will not get better customer service anywhere in Pasadena. Very positive attitude showing professionalism and attention to detail. They have helped me and my wife now several times and every time we are there is the same great experience! We will definitely continue coming here and you will pay them a visit too!
Derek Podrebarac
★★★★★
10/28/2024
Google
Crown City did a great job taking care of my car. Their customer service is excellent and their pricing is reasonable.
Carolyn
★★★★★
10/28/2024
Google
There was a dead animal struck in the bottom of the car bumper humane society couldn't get it out, so they sent me to crown city tire ,part of the bumper needed to be removed humane society reached out to crowd city for help, they went above and beyond their service they were great.
Allen Matchie
★★★★★
10/25/2024
Direct
My daughter had a flat tire and they were able to fix it in a very short time.
Luis Vega jr
★★★★★
10/23/2024
Direct
Excellent service everyone is attentive and courteous,
Sarah Mae Harper
★★★★★
10/23/2024
Google
My car died while I was staying in Pasadena. My friend recommended Crown City for the repairs. They were great. Quick work and great communication.
S. Wanda Szymanko
★★★★★
10/18/2024
Google
Excellent service with smiles all around. I had a nail in my tire. I called and they took care of it. I will continue to take my car to Crown City Tire. Quality you can count on.
George Kiriyama
★★★★★
10/17/2024
Direct
I have used Crown City Tire twice in the past month to change my two front tires. Each time, Steven helped me out. He's very thorough and friendly. Two traits you definitely want in a service representative. Job well done. I highly recommend this place for anyone looking to replace or buy new tires. I will definitely come back!
Peter Casarez
★★★★★
10/17/2024
Direct
Very quick, very professional and enjoyable to work with! Thank you!
Vazken Movsesian
★★★★
10/16/2024
Direct
They took care of the problem - control arm. Kept me informed throughout the process, every step of the way. They are pricey| expect to pay more than other places. But at the end of it all, the car was fixed. They give you diagnostics and project upcoming issues with the car. Excellent customer service, very friendly with a clean waiting area and service area.
Keith Kaneko
★★★★★
10/15/2024
Direct
I’m replying to a message requesting review/comments from my recent service (2019 Tesla Model 3, dual motor LR AWD| I haven’t been able to drive much but my drive home, short drive on fwy and it rode well w/ no issues. Air pressure fine, tracks straight (alignment). Very happy with the work provided by your team! Keith Kaneko
JW Pro
★★★★★
10/15/2024
Google
Was easy to get my vehicle in for service. Very friendly and kept me informed. Will take my vehicle here for everything going forward.
★★★★
10/12/2024
Direct
Another fine job.
ISAIAH
★★★★★
10/09/2024
Direct
Great service! Very trustworthy! I brought my car in to check out a flat tire, and instead of up selling me and insisting that I needed a new tire. They were able to patch and repair my existing tire which had a sufficient amount of tread on it. This is truly your one stop shop thank you Marvin and Mikey for taking care of me! Appreciate what you guys do there.
Mark Perttula
★★★★★
10/09/2024
Direct
needed a battery last minute. they accommodated me with smiles and great service
Kris B
★★★★★
10/08/2024
Google
Crown City Tire in East Pasadena provided great service! I needed 4 tires which they ordered, delivered and mounted in one afternoon. We were able to take our trip the next day. I appreciated their friendliness, professionalism, and promptness. Too their courtesy shuttle was very helpful. We will be returning to Crown City Tire for future needs!
Steven Dewberry
★★★★★
10/07/2024
Google
I hadn’t been into Crown City in a while. Some new faces, but the same professional and friendly service. Straight answers, estimates were accurate, work done in a friendly way. I’ll be going to them for all my Lexus tire AND mechanical work.
Giovanni
★★★★★
10/06/2024
Direct
Great Service! Everyone is always very friendly and helpful.
Jaime Marquez
★★★★★
10/04/2024
Direct
Courteous and professional service. Always helpful and willing to help.
Tina Nauman
★★★★★
10/03/2024
Direct
Excellent service. Always do accommodating with scheduling. Leo and Steven were awesome! Always a terrific experience
Dorothy Neal
★★★★★
10/03/2024
Google
Thank you to Steven and ALL THE STAFF at Crown Ciry Tire and Auto Care for taking such good care of my car!!!!
Jordan Corngold
★★★★★
09/30/2024
Google
Great service in every way. They could serve as a role model for the service industry.
Nelson Gibbs
★★★★
09/30/2024
Direct
Competent courteous excellent service
Jessica Goldapple
★★★★★
09/30/2024
Google
Leo and the Crown City team are wonderful and very kind! I was given a very clear breakdown of services recommended for my 60K service, with levels of urgency and pricing readily available so I could make an informed decision on what to do. Carlos gave me a much appreciated complimentary ride back to my house and he was a pleasure to talk to. Overall, Crown City inspires trust, and both locations have served me very well!
Jr Dot
★★★★★
09/26/2024
Google
The team here is top notch! Been coming since they opened and the service and customer service is by far the best experience I have had at a Mechanic shop. Thank you Crown Fam!
RJ Arnett
★★★★★
09/26/2024
Direct
Great service, on time and in point! Friendly and courteous team!
Jr Dot
★★★★★
09/25/2024
Google
The team here is top notch! Been coming since they opened and the service and customer service is by far the best experience I have had at a Mechanic shop. Thank you Crown Fam!
Vincent Oconnor
★★★★★
09/23/2024
Direct
The Service at Crown city tire is always beyond compare they take excellent care of their customers
Strider Lloyd
★★★★★
09/22/2024
Direct
I dealt mainly with Steve and he was great. He was thoughtful and professional. Also, I was given a ride home from drop-off and I was picked up at my house to pickup my car when finished. If anyone is looking for a mechanic, then I enthusiastically recommend Crown CityTire
Jeff Levie
★★★★★
09/21/2024
Direct
Thank you for the great service! Thank you to all the workers who stayed late after closing to finish fixing my car.
John Blasewitz
★★★★★
09/21/2024
Direct
Thank you
David Tillinghast
★★★★★
09/20/2024
Direct
Exceptional customer service. Polite, engaged, thorough, and honest. I could not be happier.
Sandie Reilly
★★★★★
09/16/2024
Direct
Very friendly and professional. Not sure the prices are more favorable than the dealer. Crown city is more convenient.
Rande Sotomayor
★★★★★
09/16/2024
Google
Great service, fair prices, great communication! I especially love the way my new tires feel! I am very comfortable using Crown City for my regular car maintenance now, in addition to the time-honored and reliable tire service.
Daniella Adly
★★★★★
09/16/2024
Google
My experience here was wonderful, and if I lived in Pasadena, this would be my go-to mechanic. After a drive up from OC, my car began making a grinding noise. Crown City was able to squeeze me in without an appointment, diagnose the issue, and resolve it in the same day, ensuring a safe return home. Leo was very knowledgeable, professional, and communicative throughout the day so not to leave me in the dark. He also went above and beyond by completing a full inspection of the car and walked me through each line item. I could not be more appreciative of their help and thorough job done. Highly recommend!
Matthew King
★★★★★
09/16/2024
Google
I’ve gone to Crown City three or four times now for a couple of cars, and they have been great - fast, professional and friendly. Very fair price and no upsell at all, even though they easily could have. I will be using them exclusively for any service they offer going forward and highly recommend them!
Gloria Gallardo
★★★★★
09/15/2024
Direct
This was my second visit here, and I plan to continue bringing my car here because the customer service is so great. Workers here are knowledgeable, professional, honest and detailed. You can tell this business operates with integrity.
Michelle Qian
★★★★★
09/13/2024
Google
Really personable staff and the shuttle service is very convenient! They were very communicative and provided a comprehensive maintenance report with pictures to help me understand the issues with my car. I also didn’t feel pressured to make specific purchases—will definitely return here for other car work!
Shari Thomas
★★★★★
09/13/2024
Google
I had a wonderful experience at the Crown City Tire on Foothill Blvd in east Pasadena. I needed a tire repair and both David and Marvin were friendly, attentive and quick to make the repair. The office was clean and comfortable and the whole experience was pleasant and convenient. I will definitely return when I need tires or service for our cars in the future.
Hyperion Productions
★★★★★
09/12/2024
Google
They were incredibly honest, upfront, and fast. They have lifelong customers for good reason
Jerry Chuang
★★★★★
09/11/2024
Direct
Fast and friendly service.
Sandra Grinnell
★★★★★
09/05/2024
Direct
Great thorough service ss always. Would not go anywhere else for works needed to be done on my car.
Ruben Cortez
★★★★★
09/04/2024
Direct
Been loving coming to this place to get my oil change and they've been extremely helpful in keeping my 2022 Honda HRV in top shape! It's really hard to find trustworthy people when it comes to car repair, and I can tell everyone who works here genuinely cares about their customers and they do not just recommend services to make some extra money. Really can't get any better service than this place. Thank you!
Josephine Pettit
★★★★★
09/04/2024
Direct
I really appreciate this car Shop Marvin David Pedro Diana they are all wonderful very professional and they get their job done and they are very wonderful people.
kl
★★★★★
09/04/2024
Google
They are very efficient and transparent. The whole process is super smooth. They even provide shuttle service.
Michelle Dorton Dewey
★★★★★
09/04/2024
Google
What an amazing tire shop!! The staff is friendly & helpful. The building is nicely done, clean and comfortable They patched my tire beautifully. Thank you Crown City Tire!!
Johnson Lo
★★★★★
09/04/2024
Google
I appreciate the etching of my catalytic converter and no charge. I see it as a way they give back and serve their community. Much respect for a business that does that.
Gary Domasin
★★★★★
09/04/2024
Google
I recently took my car to Crown City Tire for an alignment, and the experience was fantastic from start to finish. The team was incredibly professional, knowledgeable, and courteous. They took the time to explain what was needed and made sure I was comfortable with the process before proceeding. The alignment was done promptly, and my car now drives smoother than ever. I appreciate the quality of service and the attention to detail they provided. I’ll definitely be returning for any future car needs and would highly recommend Crown City Tire to anyone looking for trustworthy and efficient service.
Peter Casarez
★★★★★
09/03/2024
Direct
Great Service!
Peter Mackey
★★★★★
08/30/2024
Google
Got a car or a truck? I bet it's got tires, and brakes, and maybe like me even an old-fashioned petrol-fired engine . Sooner or later your ride's gonna need TLC. That's okay, cuz' the people at Crown City are On It. Friendly, thorough, good explainers. Our family's being depending on them for years.
Dennis Kuo
★★★★★
08/26/2024
Direct
Took my car in for first time recently. Great and quick service. Staff is super helpful and friendly. Highly recommended!
robin sateriale
★★★★★
08/26/2024
Google
Good prices, friendly people and good service.
Paul Watson
★★★★★
08/26/2024
Google
Great service, honest assessment of my car, I find the team at crown city to be a better choice than a main dealer who always finds something that needs attention.
Dave Ryberg
★★★★★
08/24/2024
Google
My girlfriend and I got a flat tire on her motorhome on the freeway late at night... After crawling to the off-ramp, and finding a tire shop, we spent the night in the DMV parking lot (undisturbed surprisingly!), we got up in the morning and crawled to the local tire shop only to find that there was no way we were going to drive our rig into their parking lot, so we googled Tire Shop again, and found Crown City Tire a block away! I'm so glad it turned out the way it did! They were awesome! Easily pulled our RV into their parking lot, and they were very kind and helpful! So much so that we ordered two tires from them, and they even drove us to the local breakfast cafe while they worked on our rv. It couldn't have been a better experience! A HUGE thank you to Marvin, Mikey, and the gang for going above and beyond to help out perfect strangers! You all ROCK! Again, thank you so very much! -Dave & Vicki
★★★★★
08/24/2024
Direct
The team is super helpful, knowledgeable and genuine. I always feel like I am in good hands when I come to crown city. I trust them completely! The manager is the best!
steve johnson
★★★★★
08/22/2024
Google
Steven was great service advisor Reports were exceptionally professional and thorough.
Christian Matthew Toma
★★★★★
08/21/2024
Google
Very kind, informative, and professional. I'll definitely be coming back here.
I AM (?)
★★★★★
08/21/2024
Google
Never imagine I can get the repair done so cheap and fast. I had a serious wheel alignment issue. The car was twisted on a large angle and from time to time the wheel alignment was screwed badly. I had no confidence at first, thought if it is too expensive I will just keep car like that. But they got me fixed in an hour and half. The price was really acceptable and fixed once you agreed on it. No hidden charges.
DIANA Du
★★★★★
08/21/2024
Google
Absolutely worth every star they have, I would give more if it’s possible. Such friendly stuff, not only to clients but also very friendly and nice and cooperative with each other. The report is thorough and professional. I would be here every year just to check my car’s condition. Great service, you did it again, very much perform to the reputation.
Femmilyn
★★★★★
08/21/2024
Google
I received excellent and fast service. Thank you.
Cristal Reyes
★★★★★
08/21/2024
Google
I had a good experience, staff is welcoming and answered all my questions. Service was great and timely, I will be recommending to all my friends.
Neelima Garimella
★★★★★
08/19/2024
Google
Exceptional service!!
Susannah Okeefe
★★★★★
08/16/2024
Google
I have NEVER SEEN Customer Service like I saw at the Crown City Tire & Auto Care at 3161 E. Foothill Blvd. in Pasadena!!!! My Friends and I were simply WALKING by & asked them directions. Mikey & Marvin brought us WATER, & even offered us a RIDE!! WHO does that?!? I would BRING MY CAR to them for ANY PROBLEM, ANY TIME!!! The NICEST & MOST TRUSTWORTHY PEOPLE I have ever met!!!! The Garage was impeccable & CLEAN!! UNBELIEVABLE!!! A HUGE THANK YOU to them for their KINDNESS!!! :)))
Charlie
★★★★★
08/14/2024
Direct
Always friendly, thorough, and prompt. Glad to have found them, and they’re my go to place for tires and regular service.
Elizabeth shaffer
★★★★★
08/14/2024
Google
Very courteous, handled my issue very quickly. Was very pleased.
Dan Gerber
★★★★★
08/12/2024
Google
Wonderful customer service, very professional, and fair pricing.
Viviana
★★★★★
08/08/2024
Direct
Best service! Mike did his best to get me to work on time. Greatly appreciated. The owner are phenomenal.
Jen Pacia
★★★★★
08/07/2024
Google
Excellent family owned business. They were kinda enough to offer price matching for my tires and were very helpful during that process. Free health inspection was included with the tire installment. I’ve gone back twice since then for various car services that saved my life. Best service I’ve had as far as auto shops go. Great communication as well as very detailed notes. I appreciate that it’s always kept very clean and have a flexible schedule M-F. Thank you for everything! See you next time.
David Slifkin
★★★★★
08/05/2024
Google
I used to go to Crown City at their old location and now tried the new one since it is closer to home. Super friendly crew working there and they got to work repairing my tire without a reservation. Will definitely be going back there in the future. Too many bad mechanics out there, but these guys are the real deal.
Arthur Abrantes
★★★★★
08/05/2024
Google
Very friendly staff. Repairs were very detailed. Car was cleaned! Highly recommend this establishment. Thanks for a job well done!
Greg
★★★★★
08/03/2024
Direct
Top quality service and the best customer service anywhere. I recently moved to the area and don't think I'd go anywhere else.
Elizabeth Bernardi
★★★★★
08/03/2024
Direct
This is only my third time utilizing the services, but each time has been exceptional. Personnel have been nothing but respectful, professional, and so helpful and kind.
Richard Hunt
★★★★★
08/01/2024
Google
Very professional staff and excellent job installing my tires
Mamie Cox
★★★★★
07/26/2024
Direct
Great customer service. All workers are friendly and helpful. So far all work done seems to be done very well. A bit pricey but pleased overall.
Meg Bradbury
★★★★★
07/24/2024
Direct
I am always so grateful for and impressed by the folks at Crown City. They are friendly, supportive, and clear in their communication. From the minute I walk in to the diagnostic phone call to driving my car out after it has been serviced, I am greeted warmly and treated like I truly matter. Thank you to all!
Nitesh Dhingra
★★★★★
07/24/2024
Google
They are simply the best! They always address the issues with my car repairs with honesty and guide me towards the best solution that’s cost effective!
Christina Kempton
★★★★★
07/19/2024
Direct
Love this place!!! Always helpful and professional!!!
★★★★★
07/19/2024
Direct
They were able my flat quickly with no issues - reasonable price too
Scott Winnie
★★★★★
07/16/2024
Direct
The team at Crown City Tire went out their way to make me feel like a valued customer. They went above and beyond when I needed a new tire. I will always recommend this business.. They really care about doing the right thine, they have a great team around them, and I will always take my cars there.
Jean Lauricella
★★★★★
07/13/2024
Direct
Very easy to make a service appointment for tire rotation. Work completed as promised.
Ana Aguilar
★★★★★
07/12/2024
Google
Great service!
Helen Faulkner
★★★★★
07/12/2024
Google
I cannot rate this place highly enough. The staff are friendly and professional. The repair was carried out quickly and was expertly dealt with. I was only passing through Pasadena but, if I lived here, I wouldn’t go anywhere else.
Jay Diaz
★★★★★
07/11/2024
Google
Honestly, I got a modified car and have been to a lot of shops. Crown City is hands down the best one. Whole staff is genuine and transparent about the services you and your car needs. They are single handily reinventing the image of what an automotive care shop can be through their thorough servicing and wholesome staff.
Elma McIntosh
★★★★★
07/11/2024
Direct
Always great service
★★★★★
07/09/2024
Direct
Highly professional responsive service on my "middle=aged" Nissan Xterra. From personable shuttle driver to courteous knowledgable service manager, couldn't be more pleased with the quality of service at Crown City. Long time customer and expect that will continue. Many thanks.
Mindy Hu
★★★★★
07/08/2024
Google
Perfect experience getting my catalytic shield installed on my Prius. David was absolutely amazing. The price is fair and the facility is super clean. They even have phone charger and complimentary water ready while you wait. Highly recommend!
Junko C.
★★★★★
07/08/2024
Google
Friendly, reasonable, good and detailed explanation. Glad I found near by auto service I can trust.
Kailey
★★★★★
07/05/2024
Google
We love Crown City and won’t take our car anywhere else. Honest, friendly, and amazing service.
Sid Hammock
★★★★★
07/05/2024
Google
Thank you for providing great service. Tire replacement and balancing was done efficiently and professionally. I provided the new tires and lugs to install. No problem! David was great, taking care of things at the front desk. Mikey was great at getting things taken care of in the shop. Highly recommended!
Lamar Whaley
★★★★★
07/03/2024
Direct
Thanks again for the great service
Scott Wolas
★★★★★
07/02/2024
Google
Clean, friendly, fast and reasonable.
Ismael Mejia
★★★★★
07/02/2024
Direct
Everyone is very professional assisted me with what I needed just an outstanding team.
Dylan
★★★★★
06/29/2024
Google
Like a family. That is my experience every time I walk into Crown City Tire Auto Care with ANY sort of issue pertaining to my vehicle. I have been with this team for 4 years now and I plan on sticking with this team for as long as I am living in SoCal. Their service remains pure whether it is behind the desk or in the "bullpen". Sure, it is a business and money will be spent. Yet assurance that the best hands will be at work on your car fixing whatever problem you rolled into the shop with is invaluable. Many thanks to David, Marvin and Pedro. And it was wonderful to see Mikey and Thomas again. I know me and my car are in good hands if I am to need their assistance again.
Alan Cheng
★★★★★
06/28/2024
Google
All of their staffs are very courteous and professional. Very pleasant experience dealing with them.
Katie Stellar
★★★★★
06/28/2024
Direct
Fantastic service! Thorough, knowledgeable, friendly & tremendously helpful… Overall excellent experience!
H Michael Hecht
★★★★★
06/26/2024
Direct
Great service and follow up. Always willing to help.
Reyna Sanchez
★★★★★
06/26/2024
Google
I had a good experience and very good service with this company, the staff was very professional and friendly. Thank you for the service you provided me.
Paul Gately
★★★★★
06/24/2024
Google
Fair, efficient, and professional. Crown City is a great place to get your tires changed.
Paul
★★★★
06/22/2024
Direct
Awesome service ! Fit me in for a quick alignment after a new tire purchase couldn’t be happier. No pressure staff tell ya what ya need leave it up to you
E Rod
★★★★★
06/22/2024
Google
Great service and customer service by Marvin & David. I liked that they send the pics thru there link of what needs service, unlike other shops that you have to take their word to replace something.
Bradley Bornemann
★★★★★
06/21/2024
Direct
Great Customer Service
★★★★★
06/21/2024
Direct
Great service, clear quotation and explanation, on-time completion.
alyce ralls
★★★★★
06/18/2024
Google
I was referred by a relative to Crown City Tires and when I call them, the young man voice very caring, very helpful and welcoming, when getting my car there the Manager the manager very caring and helpful they even offered Bottled water, the Mechanic’s did a great job on my car, taking pictures of what they saw around the engine I really liked that manager showed everything that was okay and things that were not, what I also liked they don’t try to pretend things are wrong to try to rip people off they are now definitely my mechanic and it’s very clean inside and out no smells.
Chris Maimone
★★★★★
06/18/2024
Direct
Thank you to Marvin and
Strider Lloyd
★★★★★
06/16/2024
Google
I needed car service and after calling 3 different places I found Crown City and was lucky to find Florence. She was professional, empathetic, and knowledgeable. I suggest Crown City to anyone who is looking for an honest broker. Thank you Florence and Crown City Auto
★★★★★
06/13/2024
Direct
Always fast and good communication. Have been bringing my cars here for many years and is my go to place for most everything repair and tire related.
Jivan Pachpande
★★★★★
06/12/2024
Google
I went to Crown City Tires to inspect the used car I purchased. They were very thorough in the inspection and also price was very reasonable.
Mary P.
★★★★★
06/10/2024
Direct
Third time I’m using Crown City and plan to use them for maintenance and repair on both my vehicles. Great service! Professional people. All happy and smiles. The last time was kind of an emergency with my brake light turning on. They found no major problems. Only one thing needed tightening up to prevent the brake fluid from leaking. No charge. Wow! I was speechless. Crown is a community-oriented place. Love them!
Kellie Daniel
★★★★★
06/07/2024
Direct
Crown City Tire has taken the BEST care of me over the past five years of living in Pasadena. Their staff is so incredibly nice, super knowledgable in their craft, and always takes such great care of my car. From replacing a tire to performing an oil change, they really can do it all! Big thanks to your team for always being there for me and my little car!!
Gene A Buchanan
★★★★★
06/06/2024
Direct
Staff today very good job with me, especially as I had to have a ride home because of my family was out of town. Very professional job Dan.
Carey Yount
★★★★★
06/06/2024
Direct
Great service!
Roger Johnson
★★★★★
06/05/2024
Google
Fast, friendly, efficient service. Keep up the good work!
Vicki Livingstone
★★★★★
06/04/2024
Google
Marvin got the tire I needed and it was installed with out a lot of waiting time. They do business in a timely and excellent manner.
public account
★★★★★
06/03/2024
Google
The measure of how good a place is not only their quality work but customer service when a customer is difficult. I went here as a recommendation of my warranty co. And having wasted so much of my time I was quite stressed and testy Leo deserves a special medal for his professionalism and his help. Because of his courtesy and kind help I’m writing this review. Their warranty is the best I’ve seen for tires. The warranty from another place was good for nothing. All their workers will assist you whatever your car needs It is not by an accident they are 3 years in a row Pasadena weekly’s. Best car place. Thanks Leo for putting up with my attitude and slaying my stress really appreciate it. Will see me another time
Luis Rodriguez
★★★★★
06/03/2024
Google
Amazing customer service. Very friendly, informative and very trustworthy!
Joel Zucker
★★★★★
06/03/2024
Direct
Always Friendly. Always accommodating. Always quick. Never do I feel like I'm just being pulled in for an opportunity to just sell me something else. Makes me confident that if they ever do call something out, I can trust their expertise, and their word, that it's something I should seriously consider. Thanks Crowne City Tire!
Larry Diaz
★★★★★
05/30/2024
Direct
The Crown City Tire Team has taken car care service to a new level of excellence and competence. Let me explain. I was there when the new owners came onboard. And had some trepidation that things would not be the same. To my enormous surprise, CCT actually increased services that didn't exist prior to their new ownership. As always, the staff remains courteous and knowledgeable. Congrats on a 'job well done!'
Ramón Parra
★★★★★
05/30/2024
Direct
Phenomenal customer service! I will continue to have my vehicles serviced with Crown City Tire. Definitely a place to recommend friends and family.
Colleen Blackburn
★★★★★
05/29/2024
Google
Love Crown City. Absolutely refuse to take my car anywhere else!
michael james
★★★★★
05/28/2024
Google
Been getting my cars serviced for tires at Crown City for 20 years. Knowledgeable, professional, and just good people.
Dustin Miller
★★★★★
05/28/2024
Google
This is YOUR friendly neoghborhood Tire/auto shop! They are a wonderful group of skilled talented and caring people. They take the time to explain, offer options and check in with you while they work on your vehicle. I highly recommend thier services to anyone.
Michael James James
★★★★★
05/28/2024
Direct
I have had multiple cars serviced for all tire needs at Crown City for 20 years. Professional, reliable, dependable. There is no need to go anywhere else.
Henry Outzen
★★★★
05/25/2024
Direct
Shop is very clean and techs are well trained. The alignment tech was on top of his job as he not only did a good alignment but then pointed out to me that I had a bad leak around my oil filter. Thank you for all your great help!
Timothy Hillmer
★★★★★
05/24/2024
Google
Fast and reasonably priced plug and patch after I ran over a nail. Tire pressure is the same after 3 months, so it's a job well done.
Nick G
★★★★★
05/23/2024
Google
Fantastic service, fantastic work. They've become my go-to auto shop. Total transparency throughout the whole process, and quick service even when super busy.
Sylvia Newman
★★★★
05/23/2024
Direct
I've had nothing less than a positive 5-Star experience for the service at Crown City. The staff makes you feel comfortable and follows up after your visit to make sure you're satisfied. Thank you for taking good care of me and my "senior citizen " car.
Mark Durkin
★★★★★
05/23/2024
Google
I’ve been a Crown City Tire customer for 46 years. Always 5 star service, flexible scheduling and competitive pricing.
Martin Dorado
★★★★★
05/22/2024
Direct
Incredible staff that take customer satisfaction seriously.
Mario Bautista
★★★★★
05/22/2024
Google
The shop provides fast and courteous service. The shop manager is a friendly and engaging individual who communicates clearly and effectively. While car service can be expensive everywhere, this shop ensures that repairs are covered for a reasonable period. Kudos to the general manager for assembling such an excellent team. Cheers!
Barbara Goldberg
★★★★★
05/20/2024
Google
Everyone was extremely helpful, courteous, and professional. I will be bringing my car in for a regular service and maintenance from now on.
Brent Giannotta
★★★★★
05/20/2024
Direct
Always amazing service
Mike Davis
★★★★
05/19/2024
Direct
Always professional, available, nice!!
Barbara Goldberg
★★★★★
05/19/2024
Direct
Customer service was great! Everyone was super courteous and helpful. I will definitely return for all future service needed.
Selma Sax
★★★★★
05/18/2024
Direct
Thank you as always! Great people, great service, fair prices! Won't go anywhere else..... Recommended to my friends who are also very satisfied!
John Clark
★★★★★
05/17/2024
Google
very clear information on repair items and completion times ( same day ). Clean shop and friendly people
Mike Rosenberg
★★★★★
05/14/2024
Direct
It’s rare to feel comfortable taking your car for service, including tires. I recommend you go to CCT and let Marvin and the team take care of you. It is always a great experience and they service three of my cars. They are experts in tires and alignment for Tesla cars. Communication is excellent.
david hayes
★★★★★
05/14/2024
Google
I have been coming to Crown City Pasadena for the last 47,000 miles of service on my Honda Civic. The service and quality have both been wonderful. Florence and Robert have gone above and beyond to inform me about my car and the services that I do need, as well as being honest about the services I don't need. The mechanics are great too and if you need to talk to them you can ask them anything.
Sirius Holopsicon
★★★★★
05/14/2024
Google
David went above and beyond to fix my dad's tire promptly and with expertise. His support made a stressful situation much easier to handle. Highly recommended for his efficient and friendly service!
★★★★★
05/13/2024
Direct
Came in for an oil change. Robert, Flo, & Leo were amazing! Such great customer service and a wonderful gem in the community!
Danny Kim
★★★★★
05/13/2024
Google
Leo provided excellent customer service. The shop is clean and well organized. Prices also very competitive so I didn’t need to shop around. I would definitely take my other vehicles back for tires and service.
Bradley Bornemann
★★★★★
05/12/2024
Direct
Great team of people who provide excellent customer service. Let's face it, customer service is not what it was 20 years ago. Not even close!!! But these folks could give anyone from back then a run for their money. Always friendly, keep you informed and stand behind their work. Just had a repair that was under warranty. They told me. I did not even have to ask.
Mike Seley
★★★★★
05/10/2024
Direct
Smart, honest and very easy group to work with| very accommodating. I trust them with my cars and my repair budget!
ISAIAH
★★★★★
05/07/2024
Google
Crown City Tire….Make this your one stop shop for your auto care needs. I stopped in for service and Marvin came out with smile 😊 He assessed my needs and turned the car over to Mikey. Mikey did a thorough job with the inspection and took care of the car. He went over and above communicating to me the details and future recommendations I will be needing very soon. I highly recommend this shop, from the owner Thomas to Mikey the technician. Upfront and honest service, thank you guys for what you do and how you do it 🙏🏽😊
BRENT LUND
★★★★★
05/07/2024
Google
Leo did a great job helping me. I appreciate excellent customer service.
Lillian Manzella
★★★★★
05/06/2024
Google
The staff was extremely helpful and knowledgeable. The service was incredibly efficient and thorough. I plan to have all of my tire and automotive needs met at Crown city in the future.
Sam Thurman
★★★★★
05/04/2024
Direct
Friendly, professional and informative staff that always gets me and the team back on the job on time.
Emily Arredondo
★★★★★
05/02/2024
Google
So incredibly helpful! I had a nail in my tire and the kind female mechanic that worked at the shop stayed late to help patch it. They was so happy with the service
★★★★★
05/02/2024
Direct
Great service! Staff is very competent and friendly. It is my go-to shop
Mingda Xu
★★★★★
04/30/2024
Direct
Great service
Joe Orlandini
★★★★★
04/27/2024
Direct
Everything went great. I had a change in scheduling and they were able to accommodate me and get my tires and oil change done in a tight time window. Everything was great and made it easy for me. Thank you!
★★★★★
04/25/2024
Direct
Excellent service, full explanation, friendly staff
★★★★★
04/23/2024
Direct
The shop is nice, the staff is friendly, and the service is excellent. They leverage new technology with good old fashioned customer service and that’s a winning combination. They’ve earned my trust and my repeat business.
George Davis
★★★★★
04/22/2024
Google
The staff was very helpful, knowledgable and professional. They also provided timely updates on the status of my service. It was my second time with Crown Tires. Highly recommended.
Indika Obeyesekere
★★★★★
04/22/2024
Google
My go to tire shop. Never disappointed. Always satisfied.
Mike Bell
★★★★★
04/22/2024
Google
Great service
Yobi Guobadia
★★★★★
04/19/2024
Google
Marvin was very professional and informative. I would recommend them for anyone and everyone!
Phil Mell
★★★★★
04/17/2024
Direct
I hate a great experience at Crown City Tire. The staff were friendly and helpful. Prices are fair. I’ll be back.
Deena Gerstner
★★★★★
04/17/2024
Direct
ALWAYS A PLEASURE, GREAT SERVICE WITH A SMILE
Daniel Jong
★★★★★
04/17/2024
Direct
Amazing, the people are welcoming, friendly and highly competent, they also are great at patiently explaining my car to someone like me who understands like nothing about cars…I’m gay what do you expect 💁🏻♂️. even though my car is old, they still get her to run like new, tyty y’all are great
Kristen Swift
★★★★★
04/17/2024
Direct
Crown City has the nicest people working there. The woman at the front desk is also so knowledgable about what she does and even remembered which car I had when I came to pick up the next day, even though the office was super busy. Also, the man who brought me my car was friendly and lovely to work with.
★★★★★
04/09/2024
Direct
Great work , excellent service
Marysia Wojcik
★★★★★
04/05/2024
Direct
Robert was very helpful and patient in explaining my bill when I brought my Mazda2 in for her long overdue tune up. Carlos kindly gave my a ride back to my home and the atmosphere at the shop was friendly and welcoming. Would definitely recommend this gem.
Dennis Nguyen
★★★★★
04/05/2024
Google
Had fantastic service from Dave. Came in to check my girlfriend’s car| they did a quick inspection and found out the issue quick. Also did my tires here. Great and clear communication!
★★★★★
04/05/2024
Direct
Very good mechanics. All staff very personable, especially Robert. Explains things in an easy to understand manner.
Cecilia Le Gaspe
★★★★★
04/05/2024
Direct
Leo is great! Always does an exceptional job walking through the process and explaining all the details.
Steve Kaufer
★★★★★
04/04/2024
Google
Great service, quality work and fair prices. David was very helpful, followed up as promised. I’d definitely recommend Crown City. .
Eileen Shen
★★★★
04/04/2024
Google
Got my tires replaced, very Good service.
cuitlahuac pena
★★★★★
04/04/2024
Google
Great experience here! Customer service was both professional and personable. The workers were honest and transparent about any potential issues and walked me through the best way to address them both financially and timewise. I will definitely be coming back.
Regina Dowling-Jones
★★★★★
04/03/2024
Direct
David is truly the best! My second great experience with Crown City Tire. I highly recommend.
★★★★★
04/03/2024
Direct
Great service and very friendly, knowledgeable technicians.
Justin Schneider
★★★★★
04/02/2024
Google
I got a screw in my tire and wasn’t sure where to take it as it’s an EV with Nitrogen in the tires! Crown City Tire was able to fix my tire and refill them with no issues and without breaking the bank. Plus the staff is super friendly and knowledgeable. You can go wrong using them.
David Carmany
★★★★★
03/31/2024
Google
Amazing customer service and thank you for a quality repair.
Jim Guy
★★★★★
03/29/2024
Google
This team is terrific! The work was done correctly, on time, and at the price quoted. The staff was professional and friendly. I've been bringing my 4 cars here for years. Couldn't be more satisfied. Thanks.
Meg Bradbury
★★★★★
03/29/2024
Direct
Florence and Carlos are customer service stars!
Linda Symcox
★★★★
03/29/2024
Direct
STAFF WERE ALL KNOWLEDGEABLE, COURTEOUS AND EFFICIENT
Bonilyn Manaay
★★★★★
03/28/2024
Google
I wanted to say thank you so much to the whole team of crown city tire for taking care of my car for almost 1 year now, not only they fix the issue but also making me understand all the replacement and work that they do to my car from changing oil to getting me new tires and brakes. Transparency and knowledge of what’s going is the best! Thank you!!. You guys treat me like a family and always make me feel welcomed whenever I’m there at the shop.
George Tairyan
★★★★★
03/27/2024
Google
As always.... very good and professional service.
Theo Grison
★★★★★
03/25/2024
Direct
Great place, service is top quality, Thomas is the best
Marilyn Buchanan
★★★★★
03/23/2024
Direct
The service that you provided was awesome. You took my truck over to the other location, took care of the smog service and brought it back to the dealership in Pasadena. I thought that I needed a service however,, they said that it had not been that long since the last time so wasn't needed at this time. They over exceeded their hospitality.
Norma Sandoval
★★★★★
03/22/2024
Google
I had a great experience at Crown City Tires. I brought my car in for new tires and Alinement, they did an amazing job, very thorough . Customer service and staff was very friendly and helpful ☺️
Elisa Ruiz
★★★★★
03/21/2024
Google
Best customer service I’ve never had at any car shop! Definitely recommend.
Joseph Sanchez
★★★★★
03/20/2024
Google
They were friendly and professional with me. They performed quality work on my vehicle. I wouldnt hesitate to use their services again.
George Tolomiczenko
★★★★★
03/19/2024
Google
Crown city tires is quick and accommodating. I recommend them to friends and insist family members avail themselves of Crown’s services.
elaine niederhaus
★★★★★
03/19/2024
Google
I had a sudden flat tire and they addressed my problem immediately. They are very professional and I will recommend them to all my friends!
James Doerning
★★★★★
03/19/2024
Google
Fantastic service and work quality. Staff was extremely courteous and professional. Waiting area was clean and comfortable.
Pablo R. Assor-Vásquez
★★★★★
03/15/2024
Google
5 Star + Service by Marvin Quijada, Diane (mechanic ) Bilingual service. It was excellent without exception. I called Friday afternoon and was given an appointment the same day. During the call Marvin asked why we wanted to align the wheels... which immediately gave me a feeling of trust and that he was very interested in helping me in the best possible way. When I was in his workshop, I also had the opportunity to sit down. He offered me water and had a good conversation. His helpers were very quick and came directly with a printed diagnosis that illustrated and explained what needed to be done. Diana, the mechanic, also explained the picture diagnosis, which I found very nice. The price that Marvin gave me over the phone was the same price I was charged. I recommend this workshop. Keep it up, Marvin, all is well with you and your team 👍👍
Forrest Friedow
★★★★★
03/14/2024
Direct
Crown City has the best customer service. Convenient, timely and friendly. There is no other place we would buy tires!
Connie Davis
★★★★★
03/13/2024
Google
Scheduling an appointment online during off hours was very convenient. The service was friendly, honest and efficient. Thank you for letting me get on my way quickly with the service provided.
Garrett Shorr
★★★★★
03/13/2024
Google
Took care of my flat quickly. Staff were quite kind. Price was great.
Jim Nomura
★★★★★
03/13/2024
Google
Staff is very friendly and helpful
★★★★★
03/08/2024
Direct
I have been a loyal customer for more than 30 years under both ownerships. The customer service has always been and remains superb. That is why our family has bought all our tires here and more recently had cars off warranty repaired there. I recently took my car in because the tire pressure light went on. It seems I had a nail in the tire. I waited while it was fixed and then received a bill for $40. That was the first time any of our family members (9 cars) have been charged for fixing a tire. We always generously tipped the repair technician and we were grateful for the free service and that is why we never looked elsewhere for tires or simply repairs. I don’t begrudge the money but I always thought that the free tire repair was good business and an excellent marketing strategy. I have recommended Crown City to countless people I would encourage you to reconsider charging for tire repairs.
jesse molloy
★★★★★
03/08/2024
Google
Like an upscale doctor’s office this place is a class act top to bottom
jesse molloy
★★★★★
03/08/2024
Google
Like an upscale doctor’s office…class act top to bottom. Very thorough and thoughtful in their business dealings. Can’t recommend enough
Nathanial Aston
★★★★★
03/07/2024
Direct
Excellent work. Staff tries their best to explain everything in detail.
Jeff Baxter
★★★★★
03/05/2024
Google
Trustworthy, courteous and efficient service. Recommend for service needs as well as tires.
Richard Sedivy
★★★★★
03/04/2024
Google
Friendly, professional service. One day turnaround on a full-vehicle servicing. Very pleased.
Michelle Aguilar
★★★★★
03/04/2024
Google
They were very kind and efficient from answering the phone to service . I appreciate them both Marvin and David had excellent customer service . I would definitely go back if needed as well as recommend them to anyone in need or tire service .Thanks for making my bad day better .
Gary Young
★★★★★
03/02/2024
Google
Nice guys, well organized, got me in and out of there quickly
Jeffrey Bell
★★★★★
03/01/2024
Google
Leo and the team are the best in the biz. Highly professional, friendly, and efficient. Top shelf all around.
Richard Spradling - CIS
★★★★★
03/01/2024
Google
Crown City Tire is a completely friendly, professional, local establishment that goes the extra mile for its customers. CCT is an old-fashioned kind of place like our family patronized when I was a kid. We are totally sold on their work and their attitude. We are clients for life.
Imran
★★★★★
03/01/2024
Google
Always an incredible experience. I went to them for alignment. Now they’re the only ones I trust.
Gary Mandella
★★★★★
02/29/2024
Direct
Great customer service
Matt DeVoll
★★★★★
02/28/2024
Google
Great people. Excellent service and follow-through.
Christina Ismail
★★★★★
02/28/2024
Direct
.
Milo
★★★★★
02/28/2024
Google
Great service clean facility worth spending the extra money
BIlly
★★★★★
02/27/2024
Direct
Thank you for your honest opinion of our tire! Excellent service and communication.
Jaime Marquez
★★★★★
02/26/2024
Direct
Thorough and attentive…
Emin Mikaelian
★★★★★
02/23/2024
Google
I needed a service and new brakes on my car and was looking for a new mechanic to work with. I decided to go with crown city. Making an appointment was a breeze and I had the pleasure of working with Robert. I was absolutely blown away by this shop and Robert. Dropped off my car in the morning, and before lunch, I had the most comprehensive and detailed inspection report I've ever seen. These guys inspected every wear and tear item and sent me photos. They were super honest about what needed work and Robert talked to me through each inspection item. Almost everything was still in good condition and the only items that I was recommended to change was my brakes (which I came in expecting). No upsells, no extra fees. After the inspection, I okayed the work and the car was ready to be picked up before end of day. Work was very clean, shop was very clean, staff I interacted with were great. HUGE thank you to Robert for taking care of me. The quality here is MUCH greater than a dealership at a fraction of dealership costs. My new go to
Roy Heaton
★★★★★
02/22/2024
Direct
Their prices, work performed and customer service were all outstanding. The person answering the phone was very helpful, patient and knowledgeable! It's not often that you can find an auto shop that you trust and this is one that you can. Thank you!
Charlie Roberts
★★★★★
02/20/2024
Google
Crown City has always taken great care of my vehicle. Had tires installed about a year ago and continue my rotations with them. Staff are very kind and courteous. Two locations in Pasadena, for your convenience. 5/5
Greg Wright
★★★★★
02/20/2024
Google
I developed a nearly flat tire on a weekday afternoon and limped into the parking lot of Crown City Tire. They graciously took my car and fixed it over the next few hours and I had it back that same day. The price was phenomenal.....One of the best values of my life! All the staff are friendly and helpful. I highly recommend Crown City Tire & Auto Repair!
Trevor Foley
★★★★★
02/20/2024
Google
Clean, professional, fast and thorough. My new favorite tire and service team in pasadena. 5 stars!
Nicholas Amini
★★★★★
02/20/2024
Google
Marvin was exceptional he went way out of his way to accommodate me superior service and highly recommended
Zahiramos Verá 9
★★★★★
02/20/2024
Google
The best plece, they are honest and work fast
Meg Symes
★★★★★
02/19/2024
Google
so quick and easy and responsive
Angelo Esquibel
★★★★★
02/18/2024
Google
Professional quality service! Above and beyond! Thanks so much
David Scheidler
★★★★★
02/16/2024
Direct
Great service. Great value. Friendly staff.
Dan C. Marinescu
★★★★★
02/15/2024
Google
Professional work and nice people.
Rebecca Russell
★★★★★
02/15/2024
Google
We were welcomed so warmly and communicated with every step of the way. Fantastic customer service and the work done was superb.
Bernard Pastorik
★★★★★
02/15/2024
Google
Fast, efficient, kind, courteous, and professional! Have been to both locations and the same standards of quality and service are consistent.
DFDFDFDF FDFDFDFD
★★★★★
02/15/2024
Google
The best of the best! Clean. Efficient. Knowledgeable. Cordial. In an auto repair shop? Unheard of!
Lynda Martin-Lawley
★★★★★
02/15/2024
Direct
The Service levels at this tire shop are superlative in every way! From the rep I spoke to on the phone, to in person assistance to the repair tech...Crown City puts the customer 1st in the best possible way. I had bought 4 tires from them in 2020 and recently needed a plug in a front tire where I ran over a nail. Not only did they fit me in quickly to assess the issue, there was no charge for the repair. I highly recommend this company for any tire needs!
★★★★★
02/14/2024
Direct
Great staff, fast service, good communication.
Michela
★★★★★
02/12/2024
Direct
Best service EVER !!!!! great and friendly staff, the right place to go!!!
Howard Kazanjian
★★★★★
02/09/2024
Google
Professional care, clean and well organized service bays. Great and friendly service.
Ropbert Bennett
★★★★
02/09/2024
Direct
Great work. Friendly and efficient staff.
★★★★★
02/08/2024
Direct
Incredibly helpful with solid and efficient service.
Shoshana Puccia
★★★★★
02/06/2024
Google
Always helpful, friendly and attentive. No hard sell.
Kathleen Jarnagin
★★★★★
02/03/2024
Direct
The service is great
Ismael Mejia
★★★★★
02/03/2024
Direct
Very helpful and knowledgeable. Treated me with respect and showed me all my options. Thank you guys for taking care of my vehicle. David and Mikey!
Shylaja Sundar
★★★★★
01/31/2024
Direct
Love the service here! Everyone is so warm and helpful.
Margie Marquardt
★★★★★
01/31/2024
Google
Marvin and David are wonderful. Pedro gave my car a health checkup and came up with a totally different answer than the Toyota dealer I had just left. All I really needed was a battery, not the 2900.00 job the dealer recommended. I am very happy with the service I received at Crown City Tire.
Nick Morton
★★★★★
01/30/2024
Google
i LOve you
Kit K
★★★★★
01/26/2024
Google
Best tire shop I have ever visited in my 33 years of driving. Very kind, professional, caring, clean and fast. I highly recommend this tire shop to any one.
★★★★★
01/24/2024
Direct
Friendly, dependable and professional service.
Susan Hollander
★★★★★
01/24/2024
Direct
Everyone was extremely nice and very responsive
Joe Orlandini
★★★★★
01/24/2024
Google
Service was great. The van took me to my appointment and picked me up. Very informative and very easy to deal with them.
Jonathan Hong
★★★★★
01/24/2024
Google
The guys at Crown City tire were all great to work with. I picked up a screw in my tire and had a pretty rapid leak on my way into work. They were able to patch me up in about 30 mins (I came by early) and have me back on the road. They also gave me some pointers on tire care unique to Tesla which I appreciated. Definitely appreciated working with the team here, and I’m planning to come back for my tire needs.
Marino Napuri
★★★★★
01/24/2024
Google
Great and timely service
Ritajean Clark Peterson
★★★★★
01/24/2024
Direct
Amazing Staff! Excellent work. Done quickly
Ritajean Clark Peterson
★★★★★
01/24/2024
Direct
I trust Crown City, they do excellent work. The staff is amazing!!
Sean Dixon
★★★★★
01/23/2024
Direct
Fantastic service. Will never go anywhere else for tires.
Brian Ashton
★★★★★
01/22/2024
Direct
Professional service with clear communication. Two qualities that are much appreciated . Brian Ashton
George White
★★★★★
01/19/2024
Direct
Expert service and honest. I’ll definitely be back!
Adam Uttley
★★★★★
01/19/2024
Direct
Very prompt and complete service.
★★★★★
01/18/2024
Direct
Brake service and oil change completed very quickly and they provided a good explanation for service needs.
Marc Raishbrook
★★★★★
01/17/2024
Google
Great service. Had my catalytic converter etched here. Quick and easy.
Marilyn McDonald
★★★★★
01/17/2024
Google
Incredible customer service! Even though they were very busy, I was given a lot of attention and time. The front desk woman, Florence?, even took me out to show me what she was explaining on an actual tire. They could have easily sold me two new tires, but since she was unsure if the tire could be repaired she asked her manager for a second opinion. They decided it could be safely repaired. I’m definitely making this my tire store!
Nicole Shapiro
★★★★★
01/17/2024
Google
I have used Crown City several times now for different cars and the service, communication, and quality are always top-notch! Highly recommend.
Brenda D.
★★★★★
01/16/2024
Direct
I can't say enough good things about Crown City Tire and the team at the Pasadena location. Thanks to a colleague's recommendation, I came to Crown City on the cusp of my car turning 10. On my first visit, which happened to be a walk-in, they not only addressed my immediate concern, but also gave my car the most thorough inspection I think it has ever received. They were completely honest with what they felt was an immediate vs. non-immediate service need, and explained all of it in great detail with the friendliest demeanor and absolutely zero intimidation or pressure. It helps that their pricing is also competitive for the area. Needless to say, I have now returned three times for three different services in the past 6 months and will definitely continue to go to them for my car's needs.
Daniel Sura
★★★★★
01/12/2024
Google
Great place, good price and the mechanic Mikey was wonderful took care of my vehicle. The staff is very friend and gave me great advice, I'd highly recommend 👌
Tech Coor
★★★★★
01/12/2024
Google
Friendly staff, great service.
A fatima
★★★★★
01/12/2024
Google
(Translated by Google) I like how they work, very friendly, I recommend it, they explain it very well. Very clean (Original) Me gusta como trabajan muy amables lo recomiendo le explican muy bien Muy limpio
Grant Davis
★★★★★
01/11/2024
Google
Good!
H Michael Hecht
★★★★★
01/10/2024
Google
Out standing service! Good communication when servicing my car. Informed me regularly how the service was proceding. Good mechanic. Better than expected resulted.
Elizabeth Bernardi
★★★★★
01/08/2024
Direct
I am beyond happy regarding service I received. Terrible timing to have a nail in my tire during the holiday week. Went to the dealer and they would not even look at it for three hours despite my having an appointment went to a tire shop and they wanted to just replace the tire but thank goodness for Leo and Valerie, able to plug also patch my tire, and I only waited about an hour for everything to be taken care of the same day! We’re super busy, but still were able to fit me in Will definitely be bringing my car in for regular maintenance from now on as well. So impressed with the kindness, knowledge, and personalized service! Truly knowledgeable what they’re doing.
★★★★★
01/06/2024
Direct
Excellent customer service. Fast and quality car service.
Isabel Layton
★★★★★
01/06/2024
Direct
I'm so glad I found this place a year ago on accident (it was just close to where I was when my tire started going flat). All of the staff here are so kind and genuinely care. They are honest, very fair with their pricing and I know my car is always in good hands here:)
bill christian
★★★★★
01/05/2024
Google
This place is first rate! They are very accommodating and staff are always nice, polite and knowledgeable.
Charles Fitzpatrick
★★★★★
01/05/2024
Google
Good prices on their services, but more than that, they keep you informed every step of the way, they don't pressure you to get services you don't need, and they're just super friendly to boot. Will definitely be going back, 11/10 service
Peter Mann
★★★★★
01/05/2024
Google
Fantastic service with great communication and went above and beyond to get me back on the road. Very friendly and courteous too. Would highly recommend.
bing yeh
★★★★★
01/05/2024
Google
Very accommodating and knowledgeable crew.
David Nelson
★★★★★
01/05/2024
Direct
Excellent and speedy service.
★★★★★
12/23/2023
Direct
Very helpful in helping me pick out the right tires for my car
Scott Winnie
★★★★★
12/23/2023
Direct
Always great service at Crown City!! Fast, efficient and everyone there is always willing to help!!
Oleh Pukhalskyi
★★★★★
12/22/2023
Google
It’s a great place for vehicle. The staff made his job very fast and great
Dawn Del Vecchio
★★★★★
12/22/2023
Direct
Marvin and his team are experts! Speedy, friendly service at fair prices. I even got a $25 off coupon after my previous service to use now. A very comfortable waiting area! So happy you are here in East Pasadena now! Thanks for another great service experience, everyone!
Mohammed AlSaraihi
★★★★★
12/21/2023
Google
Great service, they take care of your convenience during the waiting time and honesty in ensuring your safety, special thanks to Diana and the manager
Stratos Kritikos
★★★★★
12/16/2023
Google
Exceptional service! They did a great job with my car and were incredibly helpful throughout. Highly recommend them. I will definitely visit again for any future needs.
Marty Tanigawa
★★★★★
12/15/2023
Direct
David was very professional & accommodating. Crown City Tire is the best.
Ellen
★★★★★
12/15/2023
Direct
The guys (and gals) at Crown City are the best! Mikey took care of me quickly and the whole team was so friendly while I waited. Really glad this place is in our neighborhood!
Patricia McGowan
★★★★★
12/14/2023
Google
Rumor has it that Crown City Tire Auto Care is Best in town so I had to check it out myself. 4Michellins later and few great laughs with Marvin and Pedro, I didn't even feel when I paid for it. Safety well spent.
Ramon Parra Pantoja
★★★★★
12/14/2023
Google
A little pricier then what i’m used to, but AMAZING customer service!
Nelie dela Cruz Lei
★★★★★
12/14/2023
Google
My family loves Crown City Tire Auto Care - from the kind and affable front office staff, to the knowledgeable and efficient mechanics. We entrust them with the repair and care of our very old vehicles, and we're always satisfied and pleased with the work performed. I also appreciate the diagnostic reports that Crown City Tire provides.
Christian
★★★★★
12/13/2023
Direct
Florence and crew are absolutely outstanding! In the past 30 days, I took both my cars in for new sets of tires. Florence took great time and care explaining everything fully. The work was done on time, and every single person I interacted with was super-responsive, knowledgeable and pleasant. Highly recommended!
Liz Denniston
★★★★★
12/12/2023
Google
Honest service and friendly, welcoming employees.
Laurie Anderson
★★★★★
12/09/2023
Direct
Great customer service. Fair prices. Staff Reviews and Clearly explains All options and charges.
Jennifer Barbee
★★★★★
12/06/2023
Google
Extremely friendly, helpful and knowledgeable staff. I’m so glad they happened to be the closest tire center to where I noticed a leak in my tire. I’ll be going there for all my tire needs from now on.
Linda Procci
★★★★★
12/05/2023
Google
They remember you !! And they drive you home and pick you up. Complimentary tire patch if you bought your tires there. This is my third patch
Juan Alfonso
★★★★★
12/05/2023
Direct
This is the Four Seasons of car mechanic places. They truly go out of their way to make you feel like you're in good hands. Welcoming, super friendly, accommodating, fast and efficient. They shuttle you to work if the service will take too long. They serve you coffee. The explain everything in terms that are easy to understand. This is the service standard to beat.
★★★★★
12/02/2023
Direct
I was so impressed with the service from start to finish when I got an alignment with them that I had to come back when the next service was due. There’s just not one thing negative to say. It’s weird how they make you almost excited to have to get your car serviced because for once you can count on a pleasant experience. Even if it’s bad news, they’ll find a way to pull out the good. They take care of their customers and will take care of your car!
Leif Strand
★★★★★
12/02/2023
Google
Friendly service! A+
David Kronberg
★★★★★
12/02/2023
Google
Friendly, efficient service with a comfortable, clean waiting area. It’s sort of a jewel of a place where I always go for tire rotation, and I appreciate the reminders.
Gerry Rubey
★★★★★
12/01/2023
Google
Friendly and efficient.
Ryan
★★★★★
11/29/2023
Google
Great shop with amazing customer service. Florence (I think that was her name) was fantastic throughout the whole process. I went there to get a tire patched but would definitely return for any future work. Thanks!
nay lay
★★★★★
11/29/2023
Google
Excellent service 👏 and super friendly loving it.
Shirelle G.
★★★★★
11/29/2023
Google
Very efficient, great customer service , and integrity.
Victoria Rodeno
★★★★★
11/27/2023
Direct
I am a long time customer, and, except for the fact that I wasn’t allowed to pay for the tire for my grandson on Monday ( when I was home) and had to pay for it on Friday ( when bias out of town) so he could take the car home. It’s not like you couldn’t find me. I took exception to that. Otherwise, great service
Dr. Lois Frankel
★★★★★
11/27/2023
Google
Who needs a flat tire? Especially on Thanksgiving weekend! Fortunately, Crown City Tire is my go-to solution for all things tire-related. Within a few hours they had ordered a new tire and mounted it. I didn’t even have to pay for the tire because I had purchased a warranty on them. Just one more reason why I’ve been going to them for over 20 years now.
Scott Wallace
★★★★★
11/24/2023
Google
Clean, fast, friendly and professional.
Jesse
★★★★★
11/22/2023
Direct
Too friendly. 🤣
Bill Kostelnik
★★★★★
11/21/2023
Google
Always appreciate the great service we receive. I had a slow leak in a tire and was taken care of quickly with fortunately only a patch. Been a long time customer and CCT continues to be my go-to place for tires
Jane Thompson
★★★★★
11/21/2023
Direct
I will always recommend this company. The care and helpful that they show
Jhhon Terada
★★★★★
11/21/2023
Google
Had a flat tire and Crown City was able put me on their schedule. They patched the tire very quickly and get me back to work. Service was great. Business was clean, organized an professional.
Darren Salvin
★★★★★
11/21/2023
Direct
These guys, especially Robert, are the very best. Sometimes, I get nails in my tires. I come over and they help me immediately. This place services all of my cars. They even have a shuttle to take you home. Class act! Worth every cent, although their prices are reasonable too.
★★★★★
11/21/2023
Direct
Their service is excellent and has been for years, but you will also be asked later to fill out a survey, a request for which I would give 0 stars. i know a lot of companies do this, but personally i find these surveys feel "needy." Management: take note, your people and work are great, but your begging for affirmation speaks to Insecurity and lack of confidence.
Kat Cho
★★★★★
11/21/2023
Google
Customer service is amazing here.
Heidi Heckman
★★★★★
11/20/2023
Google
Awesome customer service. Super friendly & competent staff. They guarantee their work. Incredibly clean & organized, including the service bays! We had the best experience we ever had at any tire or auto service place anywhere.
Joseph Garforth
★★★★★
11/20/2023
Google
A pleasant and professional experience as always! This company and the staff always try to squeeze you in regardless and always do great work with a smile.
Michael Gurevitch
★★★★★
11/20/2023
Google
Good service, dedicated and knowledgeable staff and technicians
Jesenia Quijada
★★★★★
11/20/2023
Google
Great work, excellent customer service!
Robert Carrillo
★★★★★
11/17/2023
Direct
Great, Honest, and Trustworthy company. Staff is amazing. Recommend this to anyone who needs work done on their car. Thank you once again.
Richard Kleinert
★★★★★
11/16/2023
Google
Very helpful. Good recommendations and great service. Pleasant and professional. I’m a repeat customer.
★★★★★
11/15/2023
Direct
Excellent service!
Ammiel de Leon
★★★★★
11/12/2023
Direct
Customer service is highly exceptional. From the moment I drove in to after service, Thomas and the team made the entire experience personalized like a true dependable neighborhood mechanic. Not only do they care for your auto but for you as well. And these guys know what they’re doing.
★★★★★
11/12/2023
Direct
Had 4 tires and alignment, plus some other work done on front end . Just shy of 3000.00 dlrs worth of work .I'm OK with how everything went but I don't see where I received 70.00 dlrs off ? Maybe I misunderstood advertisement.
Robert W
★★★★★
11/11/2023
Direct
Been here twice before. Super neat, clean facility every staff member I’ve come across has been very friendly. Got into my car to go to work on Friday morning my psi on one tire was dreadfully low I knew I had a leak. I pulled in., spoke to my man Marvin and asked “hey can you top me up? I can come back at four or come back Monday morning but I gotta leave here in 20 minutes or half hour so I don’t think you have time to do the work right now. Marvin told me to sit down and chill. Half hour later someone said “your car is ready”. I threw two Jackson’s at Marvin and I was on my way to work. They turned a day that started as a disaster into a great Friday.
Marta Delgadillo
★★★★★
11/10/2023
Direct
Always friendly, helpful and fast, efficient service. Took my car in for routine service and was in and out, and back to work in under 30 minutes.Very honest. I took my car in earlier this year because I thought it needed new brakes. They checked and informed me everything was fine. They called me within the hour to pick up my car. No charge for that consult. Their shuttle with friendly drivers is a bonus on top of everything else I love about this shop.
Patrick Harrigan
★★★★★
11/09/2023
Direct
Crown City has always had great customer service including honest advice of what is neede for our cars. They continue to just that!
Crash Champions 175
★★★★★
11/09/2023
Direct
Excellent Service! Awesome Staff! 100% Recommend
Rhea Roberts
★★★★★
11/08/2023
Google
The Crown City team is AWESOME!!!!!!
Paul
★★★★★
11/08/2023
Direct
Excellent customer care. Helped meet my budget. Drop off at home and pick up to return, so I didn't have to spend hours while they worked on the vehicle.
Dana Haveson
★★★★★
11/08/2023
Google
Great service, always friendly. The gentlemen who worked on my car left my windows down and sanitized my key and steering wheel before returning the car to me. I can’t even get that level of concern for my safety from most of my doctors. I really appreciated it. I don’t remember his name, I’m very bad at that, but I really appreciated the extra concern.
Michael Pizarro
★★★★★
11/08/2023
Google
Coming from an automotive company. The team at Crown City Tire were amazing. I had a great experience and thank you to Florence for the great customer service.
Mariela Nieves
★★★★★
11/06/2023
Google
Wonderful, personable service! I was referred by GMC to Crown City and stopped in with a screw in my tire that I found out was not repairable. Thomas and his team are great to work with - honest, with solutions to your problems, and willing to help in a bind! The team is wonderful - everyone helped out, offered guidance, a bit of knowledge, and advice! I walked away with tires at a great price in a pinch (I’m from out of town) and my truck looks better than before! Thanks to everyone on the team it’s as if you stepped in to your own family’s business!!
Ashley Young
★★★★★
11/02/2023
Google
Best helpful service ever ! I recommend going to them I thank the team very much
Carolyn James
★★★★
10/31/2023
Google
Scheduled a standard oil change and ended up getting a catalytic converter shield as well as my 90k maintenance - CCT provided transportation to/from work. Kind employees.
Paul Kennedy
★★★★★
10/31/2023
Google
Exceedingly friendly staff, open, and honest. Patch for flat tire was a little tricky, and other shops would likely have tried to upsell to a new tire, but they made it work. Highly recommend.
Christy Gavia
★★★★★
10/30/2023
Google
Went in a couple weeks ago for help with my tire and Mikey and Leo were awesome! Super knowledgeable and so nice. Had me in and out under an hour. 10/10 would recommend!
Crystal Davis
★★★★★
10/28/2023
Google
All the staff were friendly, helpful & experts in their field. Marvin the Mgr and Leo are the BEST! Thank you for your service and help!
Dawn Del Vecchio
★★★★★
10/27/2023
Google
The new East Pasadena store made my tire purchase a great experience. The service was quick and all the employees were friendly and knowledgeable. Fair prices and service recommendations. Trustworthy and a pleasure to do business with. Highly recommended!
Jerry Chuang
★★★★★
10/25/2023
Direct
Friendly customer service and quick repair, excellent.
Mary Lopez
★★★★★
10/25/2023
Google
(Translated by Google) Excellent service and attention. 💯 Recommended. Thank you so much (Original) Excelente servicio y atención. 💯 Recomendable. Muchas Gracias
Matthew Alleman
★★★★★
10/25/2023
Direct
As always friendly honest service.
Lara Manjikian
★★★★★
10/20/2023
Direct
Friendly customer service and great work on my car too! Made sure I was taken care of! Thank you Leo and Marvin!
Richard Bruckner
★★★★★
10/19/2023
Direct
Great service when I got a flat tire and needed it.
Fred Naas
★★★★★
10/18/2023
Google
Completed the service to replace one blown out tire within the day. They were very knowledgeable and courteous and I was pleased with the service.
Steve
★★★★★
10/18/2023
Google
Great service and report was awesome
George Gallardo
★★★★★
10/15/2023
Google
Came in with a screwed tire and was helped right away. Efficient and friendly service!
ISAIAH KERKHOFF
★★★★★
10/14/2023
Direct
Thank you Leo & Marvin!!
Kenneth Frankel
★★★★★
10/13/2023
Google
Excellent service
Lilian Fortis
★★★★★
10/11/2023
Google
Both the establishment and staff are up to par. They took care of my vehicle needs. The staff was professional, courteous, and explained the issues clearly. Overall, a great business for most car needs. Thank you.
Richard Mandella
★★★★★
10/09/2023
Google
Very courteous people and professional
Fernando Baeza
★★★★★
10/09/2023
Google
Fantastic work done by the staff at Crown City in Pasadena. Replaced the rear shocks on my car and it's a huge difference. Highly recommend!
★★★★★
10/08/2023
Direct
Flat tire replaced same day - just as promised. Reliable service by very nice people - a real gem.
Alan Smith
★★★★★
10/07/2023
Direct
They were super from initial phone chat to schedule a time through the final delivery of my car. They even gave me courtesy rides to and from. Florence was friendly and kind, a very positive person.
J C
★★★★★
10/05/2023
Direct
Outstanding service, speedy| professional and friendly. Thank you!
★★★★★
10/04/2023
Direct
Crown City is my go to service stop. They are so friendly and helpful. I have never had a more comfortable experience especially with an auto care shop. I am looking forward to going back for other services.
Lamar Whaley
★★★★★
10/04/2023
Direct
I am grateful for the hard work that crown city tire always do for customers such as myself.
★★★★★
10/04/2023
Direct
Crown City Tire is the only choice when I need anything tire related for my car. They are honest, fast, and reliable. They’ve saved me and gotten me back on the road asap more times than I can count. A true gem!
Dylan Catuna
★★★★★
10/03/2023
Google
Star studded team! Mikey, Marvin, and Leo are great. Took good care of my tire repair. Made everything quick and painless.
Ricky Jackson
★★★★★
10/03/2023
Google
I’ve used Crown City’s services on two different occasions. Both times I experienced their excellent service and integrity of work being done. I highly recommend them!
Nicholas Greco
★★★★★
09/30/2023
Direct
Always helpful & done right the first time! Excellent customer service keeps me coming back!
Derick Fay
★★★★★
09/29/2023
Google
Just got a free warranty repair bssed on a purchase two years ago- easy and reliable!
Lisa Davis
★★★★★
09/28/2023
Google
Crown city tire is a pleasure to do business with. Their staff are very knowledgeable and accommodating. The whole experience was great!!!
John Whaley
★★★★★
09/28/2023
Direct
Just want to thank everybody at Crown City for such a good experience getting some much-needed work done on my Chrysler 300. You continue to be the best automotive center in The San Gabriel Valley and beyond.
Kathryn Plant
★★★★★
09/25/2023
Google
Excellent, as always!
Rose Yonai
★★★★★
09/25/2023
Google
The service at Crown City has always been superb, but it's hard to believe it could get even better! The current ownership's Costumer Service goes over and beyond standard expectations.
★★★★★
09/21/2023
Direct
Thoroughl
Jessica Penix
★★★★★
09/20/2023
Google
Everyone from the receptionists, to the driver that picked me up for my service was so friendly! They were able to repair a tire that Discount Tire wouldn’t even look at. I am definitely done with Discount Tire and am so pleased to take my business here now! They were awesome.
Jaime G
★★★★★
09/20/2023
Google
We have used Crown City for all of our tire and now brake services for the last 15 years as they always take care of our cars, fix flats free, and they stand behind their work. They may not be the least expensive but, you get what you pay for and their customer service is worth it!
Kathy Garcia
★★★★★
09/19/2023
Direct
The Crown City team is professional and do a through job of caring for the our fleet. I appreciate their honesty. Their also really nice people!
★★★★★
09/13/2023
Direct
Friendly, quick, honest, and capable. I’m so glad I found Crown City Tire! I’ll return.
Teri Craig
★★★★★
09/13/2023
Google
The service was spectacular. Honest, thorough and kind.
Austin Pritzkat
★★★★★
09/11/2023
Google
Great experience - very helpful and communicative. They completed all my service items. I will be back in the future.
Steven Garza
★★★★★
09/11/2023
Direct
Tire Experts Who Listen! The front office staff (Leo) at this tire shop is incredibly knowledgeable about tires. They take the time to explain the advantages and disadvantages of different tires, and they actively listen to your concerns to recommend the correct tires for your driving style. Making appointments is easy, and the shop is not as busy as some of the other locations, so you can get in and out quickly. I highly recommend this shop for all of your tire needs and other car maintenance needs.
Randy Carmona
★★★★★
09/10/2023
Google
I truly can’t express enough how wonderful the entire staff has been to me. They installed a leveling kit, mounted 35 inch tires, and aligned my Ford F-150. They did a beautiful job! This shop is owned by a local couple and they have obviously hand picked each employee with a tremendous amount of care. This shop provided me with the best customer service experience I’ve ever had. The mechanics, front desk clerks, and the lady that drove me home while I waited for my car to get done were all amazingly nice and personable. If you live the SGV area, this should be your go to place.
Randy Carmona
★★★★★
09/10/2023
Google
I truly can’t express enough how wonderful the entire staff has been to me. They installed a leveling kit, mounted 35 inch tires, and aligned my Ford F-150. They did a beautiful job! This shop is owned by a local couple and they have obviously hand picked each employee with a tremendous amount of care. This shop provided me with the best customer service experience I’ve ever had. The mechanics, front desk clerks, and the lady that drove me home while I waited for my card to get done were all amazingly nice and personable. If you live the SGV area, this should be your go to place.
Jennifer Kelsey
★★★★★
09/09/2023
Google
Very professional, great customer care!
patricia amdur
★★★★
09/09/2023
Google
I took the car basically to have tires evaluated for wear. I needed an oil change as well. Although the company sent beautiful photos of all areas evaluated and the tires too, the did not provide a detailed quote for all the work. I walked out with a nice set of tires at a fair price, but a $200 bill for oil change, filter, and air filter - Usually I pay about $75 at a local shop. I think before giving the go-ahead for any work, a detailed price should have been sent for approval. (We talked on the phone about tire prices and I gave the ok for that).
Tata Lim
★★★★★
09/07/2023
Google
Installed a cat shield with them. Superb service from start to finish! I was in safe hands from Marvin's friendliness, Pedro's craftsmanship (he went out of the way to make sure my self-purchased cat shield was installed properly), and Leo's upfront help making sure I got what I needed. No hard sell tactics, no gimmicks. I'll be back for my auto needs! -- Benita
Demetrio G.
★★★★★
09/04/2023
Google
Superior customer service and superior work on my pickup. The only local shop I trust to work on my truck.
Laurie Anderson
★★★★★
09/04/2023
Google
great cusomer service. friendly fair prices
Matthew Alleman
★★★★★
09/04/2023
Google
Friendly, competent, and honest.
Brian Alexander
★★★★★
09/03/2023
Google
I LOVE this place! It’s super clean, like a hotel lobby in the waiting area and the staff are fantastic. I brought my car in late afternoon and they were super busy, but they stayed late and got it fixed so I wasn’t out of a car overnight. Highly recommend!
Beverly Marksbury
★★★★★
08/31/2023
Google
Great service!
Matthew rangel
★★★★★
08/30/2023
Direct
Very appreciative for the honesty of the technicians and service advisor. Brought my mom's Ford escape in to catch up on some maintenance for her vehicle. Thanks to their great service she can drive worry free for a long time.
jesse molloy
★★★★★
08/27/2023
Google
Outstanding service and great prices
William Gallock
★★★★★
08/26/2023
Google
Went here for an alignment on my 2017 Honda accord couple back in February and ended up needing a stud replacement. Shop stands by their good reputation and Robert is pleasant to work with. Great shop to have work done with.
Raul Rodriguez
★★★★★
08/25/2023
Google
The service was fast and friendly. The staff was very knowledgeable and offered different solutions to my car problem. Thank you so much
Michael Flicker
★★★★★
08/24/2023
Direct
I have been a longtime customer because of their friendly, quality Service.
John Clark
★★★★★
08/22/2023
Google
Everyone at Crown City is invested in their customers problem and well being. They also use their outside resources to solve problems. My 30 year old car was having problems passing smog test but Robert used his contacts at a smog station to help diagnose the problem and find a solution. I also have purchased many sets of tires from Crown City and am happy with their tire service.
Miriam Hernandez
★★★★★
08/21/2023
Google
Impressive service from the striking young lady at front desk. Florence?? What an asset
Sylvia
★★★★★
08/21/2023
Direct
I have nothing but praise for both the friendly, extremely accommodating, and professional personnel , especially Leo and Marvin and all technicians I met . Everything was open and above-board and any questions I had were answered and I was made to feel comfortable and the shuttle service was always offered and available with no hint of it being a bother. There was always a sense of humor as well| I appreciate that. Thank you all. Sylvia
Tina Nauman
★★★★★
08/21/2023
Google
Great customer service
finn
★★★★★
08/21/2023
Google
This is the best garage I have ever had the pleasure of bringing my car to. Not only are the staff polite and helpful, they really know what they're talking about. On top of that, I trust them to not scam me. When I brought in my car to get a diagnostic, they were incredibly thorough and noticed a number of things on their way out, but that wouldn't need to be replaced immediately. I don't know much about cars, and they helped me understand what each thing meant and how imminent the problem was. When I decided to get my engine air filter replaced, they quoted me the accurate price for what the filter would cost. When I brought my car back in to get it done, the price had since dropped, and they not only told me that, but changed the amount they would charge me to reflect the lower price. I'm very happy with bringing my car in here and will continue to do so as long as I live in Pasadena.
Ana Duarte
★★★★★
08/17/2023
Google
I love my experience. Everyone I interacted with was very transparent, honest, and patient in answering any questions I had. I will always return here for future mechanic work.
Hector Rendon
★★★★★
08/16/2023
Google
Great service fast and efficient got there for my service was out in less than an hour with. An appointment thank you guys
Casey Schaeffer
★★★★★
08/16/2023
Google
As always, Crown City provided excellent and quality service and fast turnaround. My go to tire shop!
mylu LLado
★★★★★
08/15/2023
Google
Yelp suggested this place for tire services. It’s my first visit, Alex “Chapin”greeted me, and asked what I needed. After checking my tires, he said he’ll work on it. I went inside the office and met Robert the manager, we chatted in the meantime. He was pleasant and very friendly. As promised, my tires looked brand new and I was out of there in no time. I had a great experience and highly recommend this place.
Dublin Galyean
★★★★★
08/14/2023
Direct
Good service
Abel Alvarado
★★★★★
08/11/2023
Direct
Great Customer Service from the moment you walk in, with complimentary water and Coffee. Well greeted and welcome customers with open arms.
Alan Tierney
★★★★★
08/11/2023
Direct
Dropped in for a checkup shortly after having a new set of tires installed. The team promptly performed a full rebalance and pressure reset. I was back on the road in under an hour. Highly recommend this shop. They stand behind their work without question. Thank You to Thomas, Leo and the whole team.
Steve Streit
★★★★★
08/10/2023
Google
I had never used Crown City tire before and was not familiar with their company. Luckily, I was very happy with their service. The custom ordered a tire for my Navigator the same day I needed it and then perfectly installed it. The shop was spotlessly clean and the staff all seemed motivated and friendly. I will definitely use them again.
L C
★★★★★
08/10/2023
Google
Quick service
David Arriola
★★★★★
08/10/2023
Google
I found all employees polite and easy to deal with. They made sure of keep me informed of my vehicle’s progress as well as future maintenances needs.
John Hurt
★★★★★
08/10/2023
Google
Our tire went flat while on the 210 and we were able to just make it to Crown City. Leo and Marvin were wonderful and they were able to get a new tire installed in same afternoon. Couldn’t be happier (except maybe if my tire didn’t pop haha). It’s been a few days and still thinking about their amazing service and fortunate to have had it happen there.
★★★★★
08/10/2023
Direct
Excellent, friendly, efficient service. Thanks.
Rodel Corriente
★★★★★
08/10/2023
Google
Very professional, from telephone conversation with Leo to on site customer service with Marvin I’d return again and again. Great job.
Jerry Beale
★★★★★
08/08/2023
Google
Love the tire guarantee, had a screw with a slow leak and they fixed for free. Next month they are rotating the tires for free. 💕
Raymie Muzquiz
★★★★★
08/08/2023
Google
Florence is the best. Cheerful and informative.
Oliver Ryan
★★★★★
08/08/2023
Google
This place is the best.
★★★★★
08/04/2023
Direct
Good service
Bryan Taylor
★★★★★
08/03/2023
Google
My whole experience with Crown City was incredible. Very polite and courteous.
Clark Postlewaite
★★★★★
08/02/2023
Google
Very happy with the service and staff at your Pasadena Hasting Ranch location . My first scheduled service had a delay and Marvin apologized for the inconvenience and ensured that my next service would be completed as promised and on time! Great job!
Coleen Chance
★★★★★
08/02/2023
Direct
Always so helpful and kind. Great service, providing just what my car needs.
Curtis Chung
★★★★★
08/01/2023
Google
Excellent service, courteous, and quick been going to this place for over 30 years
Joseph Keane
★★★★★
08/01/2023
Google
Excellent experience. Staff are helpful and thorough in explaining what techs will be inspecting, and servicing, and why.
Rob C
★★★★★
07/28/2023
Direct
Just moved to the area and needed a shop to service my 2018 Honda Civic. Called several places, but the way the service was provided over the phone caught my attention. I thought to myself if the front desk staff are this knowledgeable, patient, polite, and professional I had to give them a chance. After a thorough inspection, mechanics determined not only what the issue but also located other potential problems. I’m now a loyal customer and even now have my wife’s vehicle serviced here as well. Trust is everything and Crown City Tire has earned it.
Ron Foster
★★★★★
07/28/2023
Google
This review is for the Foothill location in Pasadena. I would like to express my deepest gratitude to Marvin for not only his professionalness but also his genuine concern for my situation. I had my Prius towed to this location. Marvin had the team diagnose it. Since the car was dead, I had to figure out what to do. They were so gracious with me for the next few days. Since tampering with the battery would void my warranty, they couldn't do much. Leo was also really kind and helpful. After finally figuring out that my problem could only be resolved at the dealership, I finally was able to pick it up, and they waived the diagnostic fee! Who does that? Not only that, but Marvin asked me to give him a call when we finally figured out what was wrong with it. These guys really care about your car and about you personally. That's the kind of team I appreciate. Much love guys!
★★★★★
07/27/2023
Direct
Great service, quick repairs, responsive to appointment requests. They got my business!
RefiSnacks Events
★★★★★
07/25/2023
Google
Leo was amazing and helped me find a solution to my flat tire. I truly appreciate how fast he was able to take care of the problem. Also huge thanks to Mikey or explaining the difference options and fixing us right up. I got home safe and sound!! Thank you & I highly recommend good pricing.
M Berg
★★★★★
07/24/2023
Google
The plastic undercarriage of my car got damaged and I need a quick solution. I’m so glad Crown City was close by. They fixed it immediately. Everyone I talked to was friendly and happy to help me. Amazing.
Frank Angulo
★★★★★
07/19/2023
Google
Excellent service! Helpful and very professional!
Dr Lois Frankel
★★★★★
07/19/2023
Google
Crown tire has been my go-to place for tires, alignment and more for over 20 years. I trust them to keep my vehicle safe. Personally, I prefer the Bellevue location.
Mauricio Funes
★★★★★
07/19/2023
Google
This shop has fast and dependable people. Highly recommend it.
★★★★★
07/17/2023
Direct
Always helpful staff. Been a customer for over 10 years.
★★★★★
07/15/2023
Direct
Great service!
Clara Harriis
★★★★★
07/15/2023
Google
Very good experience fast very friendly service best place
Thomas Briana
★★★★★
07/13/2023
Google
Excellent care, personal and we felt Marvin took time with us. We will be back and will recommend Crown City to family and friends..
Viviana Valladares
★★★★★
07/13/2023
Google
Best service!
Robert Lindstrom
★★★★★
07/11/2023
Direct
Very professional, very friendly, very service oriented. Sounds odd to say about an auto repair experience but, it was delightful. Bring your car here, you won’t be disappointed.
Brian Schroeder
★★★★★
07/11/2023
Google
Top notch professional team. Great job!
Yohannes Rose
★★★★★
07/11/2023
Google
Prompt polite and great service
Larry Diaz
★★★★★
07/10/2023
Google
In my book, there is only one way to get a Five Star Review. And that is to exceed one's expectations. Already used to the pick-up and delivery service| including the detailing of my car, in addition to the major service was a surprise bonus!
★★★★★
07/08/2023
Direct
Courteous and accommodating staff, with clear explanations
Patrick Harrigan
★★★★★
07/08/2023
Direct
I can’t say we are always happy to have to replace a tire - but Crown City Tire is the place to go and the Uber friendly staff make it easy- friendly and fast!
Maria Ramirez
★★★★★
07/07/2023
Google
Excellent costumer service and excellent job I happy with the work, nice and clean also drive my car more security
James Huang
★★★★★
07/07/2023
Google
Great service!
Robbie Wilms
★★★★★
07/07/2023
Google
Quick and thorough.
Felipe Rivas
★★★★★
07/07/2023
Direct
As a business owner I envy the way they do business. Great service, great people, great communication and good work. I've replaced three to four sets of tires with them (I drive a lot) and they have always been fantastic.
Chihome2013
★★★★★
07/06/2023
Google
Had a flat tire and looked for a place within the neighborhood and I found Crown City and I am glad that I did! I was first welcomed by Florence and Diana at the front desk with excellent customer service. I needed new tires and they were there within a couple of hours! Their super cool drivers were there to give me a ride home and to bring me back while Robert explained everything to me in detail about the services that I needed and received. If anything needed for my car, they definately will be my first choice!
Adrian Ibarra
★★★★★
07/06/2023
Google
Leo and Pedro are great, took my lifted 2006 Silverado crew cab to get an alignment there, a few other local shops turned it away for whatever reason, but Leo and Pedro looked at it and said they could do it, and they did! Picked up the truck and it rides as straight as stock! Will bring my other trucks to them for any future tire/alignment needs from now on. They where professional, communication was great and they treated me with respect, and their shop was super clean, a clean shop speaks a lot in my eyes. I will be recommending them to anyone that ask from now on 👍🏼
Linda Laughrun
★★★★★
07/05/2023
Google
Friendly, efficient and fast! I had blown out a tire on the freeway and went directly to Crown City. They weren’t “officially” open as it was a Saturday and they were celebrating the store’s anniversary. Marvin took the time to talk with me, Leo got my tire ordered and Mike got my tire installed in no time! Best experience I’ve ever had with a car repair. They were awesome. Customer for life!!!!
Connie Crandell
★★★★★
07/04/2023
Google
I took my car in for an oil change and new tires. Thomas, Valerie, Marvin, and their team of technicians were very professional and helpful. They kept me updated on the progress of my car and advised me of future services needed, without pressuring me to do any unneccessary work. I would definitely recommend Crown City Tire to anyone needing honest and fair services. You won't be disappointed.
Connie Crandell
★★★★★
07/03/2023
Direct
I took my car in for an oil change and new tires. Thomas, Valerie, Marvin, and their team of technicians were very professional and helpful. They kept me updated on the progress of my car and advised me of future services needed, without pressuring me to do any unneccessary work. I would definitely recommend Crown City Tire to anyone needing honest and fair services. You won't be disappointed.
Wellington House
★★★★★
07/03/2023
Google
Great customer service and speedy, same day repair.
Robert Bennett
★★★★★
06/29/2023
Direct
Your usual superlative job and very friendly and efficient employees.
Edna Quijada
★★★★★
06/25/2023
Google
The staff at Crown City Tire & Auto Repair was friendly, and knowledgeable.. The facility was organized and very ckean. I'm very happy and satisfied with the car service provided. I would definitely recommend Crown City tire services.. They kept me informed of the repairs needed on my car, and explained the options. Thank you Thomas ,Valerie & staff.
Edna Quijada
★★★★★
06/25/2023
Google
The staff at Crown City Tire & Auto Repair was friendly, and knowledgeable.. The facility was organized and very clean. I'm very happy and satisfied with the car service provided. I would definitely recommend Crown City tire services.. They kept me informed of the repairs needed on my car, and explained the options. Thank you Thomas ,Valerie & staff.
Stephanie Johnson
★★★★★
06/22/2023
Google
Florence was super helpful. She was thoughtful and kind in her interactions with me and on top of it provided me with a great price. Hard to beat great service at a reasonable price.
Ellen Ancui
★★★★★
06/22/2023
Google
Had a fantastic experience at Crown Ciry Tires in Pasadena. Great customer service, super friendly folks and took care of me quickly. I really appreciate having these guys in the area - there are so many tire and auto places around but I trust Crown City and will be back!
Alan Tierney
★★★★★
06/22/2023
Google
Great service and amazing staff. I take all my cars to Crown City for servicing.
energeticBLISS
★★★★★
06/21/2023
Google
The entire Crown City staff makes you feel like family, their customer service is impeccable and the actual service on your car is top notch!!! They even look to see if there are any issues that may be covered under manufacturer warranty so you can take your car to the dealer first before paying for services that may be covered - that’s care and integrity you don’t always find these days. Bravo Team Crown City😊
★★★★★
06/21/2023
Direct
Very friendly guy
Felix Aguilar
★★★★★
06/12/2023
Google
They are very professionals and excellent atention.
Sully Martin
★★★★★
06/12/2023
Google
The staff was incredibly welcoming & professional. Will definitely be coming back and referring all my friends & family!!! Thank for your honesty and fair prices.😊
Pasadena Pest Control
★★★★★
06/12/2023
Google
Friendly and communicative staff and professional service. We’ve been here twice and both times have been great experiences. You can tell mgmt cares. The only room for improvement would be that no one / no software confirmed the appt as we got closer to the date, but my appt was still scheduled and they got started within 5 min of my arrival| so it’s not a gripe, just a FYI. They also completed the work before they said they would, which is important to me as we are a service business and are scheduling stops around their work. Thanks Crown City Tire for the reliable work!
Robert
★★★★★
06/09/2023
Google
Had a flat tire and found Crown City right off the freeway nearby. They're the friendliest shop I've ever met! Everyone is so welcoming and they are lifesavers! Thanks for the help Crown City!
Viviana Valladares
★★★★★
06/09/2023
Direct
Thank you!
MarQo D
★★★★★
06/07/2023
Google
Very friendly and knowledgeable staff. They did an alignment on my toyota pickup and had me out of the shop within 30 minutes. Thanks Crown City
Steve Wolf
★★★★★
06/06/2023
Google
Friendly, knowledgeable staff
Paul Razook
★★★★★
06/06/2023
Google
Excellent customer service. They provided a thorough and honest assessment of both my cars. Mikey, the technician, and Marvin were incredibly quick to service.I would recommend going here if you want peace of mind and no-hassle service.
Nathanial Aston
★★★★★
06/05/2023
Google
The workers did a fantastic and fast job, and were even accommodating to my time constraint since I had to be work later in the daytime. They even offered my uncle and I a ride back to his house.
Samantha Sismundo
★★★★★
06/05/2023
Google
So pleased and happy with the service at crown city tire. I got there thinking I needed a tire patch or new tire but they just removed a small short nail in the tire and showed me that it wasn’t punctured and I was on my way. I really appreciate their honesty and kindness. Thank you!
Ada Yokoyama
★★★★★
06/05/2023
Direct
My recent need for new tires was completed by purchasing from Crown City. I looked at other tire shops, but decided with Crown City. They satisfied my selection of tire, and service was completed much quicker than any other tire shop. Above that, they explained my options and they explain the warranties and services. I then returned for catalytic converter services. Satisfied with the work and timely service! They are my mechanics of choice!
Manuel Santamaria
★★★★★
06/05/2023
Google
I’ve been here twice now and both times it’s been such a pleasant experience! The Crown City Auto team is all about the customer and making their experience the best. I’ve had my battery replaced there and recently I went because the underbody cover of my car had come undone and was flapping underneath. They re-screwed it and tightened the other screws totally complimentary! Thank you so much CCA team!!
WILLIAM BAXTER
★★★★★
06/04/2023
Direct
Courteous and helpful front desk. They do a great job of keeping you informed throughout the service performed. Guys in the shop do a good job and keep the front desk informed regarding recommended work.
Larry Solak
★★★★★
06/02/2023
Google
Great service and attention to detail. The owners are 100% customer service focused and they transfer that to their team. By far the cleanest tire and service shop I have ever seen. They make you feel comfortable, explain everything your car needs with no stress. Crown City is now my go to destination for tires and service. Can’t recommend them enough. 5 star reviews are rare for me to give, and Crown City deserves it!
Rick Leckrone
★★★★★
05/30/2023
Google
Always honest, fair prices, great communication.
john chichester
★★★★★
05/29/2023
Direct
nice service.
Chris
★★★★★
05/27/2023
Direct
Crown city is THE BEST! I tell everyone I know to go here!
Mamie Cox
★★★★★
05/27/2023
Direct
Very nice staff especially front office ladies. Nice well kept surroundings.
Lou Lanser
★★★★★
05/26/2023
Google
Crown City is always incredibly helpful and explanatory and understanding. When I was buying tires from them I swear this guy probably talked to me 3/4x on the phone, patiently walking me through all my options and working within my budget. They've also routinely given me rides where I needed when I've dropped my car off as well as dropped my car off at home when it's done! Can't beat that.
Brandon Mardis
★★★★★
05/25/2023
Google
What more can I say, these People here are truly amazing made me feel right at home while they fixed a simple repair!! Very Knowledgeable great Conversations and even Flavored Coffee ☕ also shared a few good laughs!! I'll definitely be recommending Crown City Too friends and family
Nicholas Greco
★★★★★
05/23/2023
Direct
Family run. Personal service. They go out of their way to be accommodating & ensure you are kept informed throughout. They get the job done right. I’m a repeat customer and will continue to be so. Those I’ve referred feel the same. Keep up the excellent work!
Jerry Chuang
★★★★★
05/23/2023
Google
The experience is excellent. The staffs are friendly and explained the repair process clearly. If you are looking to have you Tesla serviced I recommend giving Crown City Tires a call.
Sandra Valdovinos-Heredia
★★★★★
05/18/2023
Google
Excellent service and customer service! Highly recommend
Justin Prietto
★★★★★
05/17/2023
Google
Great service. Very prompt and easy to work with. I had an odd tire size, and they made the ordering process seamless. Thank you!
Maureen Nichols
★★★★★
05/17/2023
Google
I drove in to Crown City Tire and Auto Repair with a low air light on - unsure if it was a flat, slow leak, or nothing. Brian was terrific. He found a nail in the tire and had it patched in about 20 minutes - all in about $40. I will definitely be back. Office operations are polite and top notch as well. Well done Crown City! These days great service is rare and I am very pleased to support it.
Cesar Claveria
★★★★★
05/17/2023
Direct
Service for my Nissan Sentra went great, all jobs were completed on time. Great customer service. I will definitely be back.
Gabe Eguia
★★★★★
05/16/2023
Google
Great customer service and quickly addressed the issue. I was miles from home. Thanks
Jovin Baquiran
★★★★★
05/13/2023
Direct
Best customer service hands down and they helped me with my tire needs. The entire staff is very professional and helpful. Will definitely come back again.
Karen & Chester Kano
★★★★★
05/11/2023
Direct
Quick, no oversell, efficient oil change with generous shuttle service
csupertaco
★★★★★
05/11/2023
Google
Great service Great prices
Yarden Ohana
★★★★★
05/11/2023
Google
Amazing staff From the people in the office to the technicians Huge thanks to Mikey for taking care of my tire professional
Thomas Maimons
★★★★★
05/09/2023
Direct
Thank you!
Carol Farag
★★★★★
05/08/2023
Direct
Crown City Tire Auto Care deserves more than a 5 star rating!! I have been a loyal customer for about 10 years now and just picked up my car after needing a few repairs. They are honest, courteous, helpful, and have the greatest customer service you will find anywhere! I especially want to give a big shout out to Carlos Rodriguez! He has been with them over 20 years and goes above and beyond for you! He took me home after dropping my car off this morning and picked me up when it was finished. He is the sweetest, and so knowledgeable! He explained what needed to be repaired on my car and why! He also made sure I took his number in case my car ever broke down after hours so he could meet the tow truck at the shop the gate so my car would be safe and secure! He also speaks so highly of his employers at Crown City and told me how well they treat him and all their staff, which is amazing to hear in this day and age. As far as the repair work they do, it is exceptional!! I have an older car, however, because I service it there, it runs like new! They keep it running well and they always follow-up to make sure I'm happy with the work they do. I highly recommend Crown City! -Carol F.
Gerry Lara
★★★★★
05/08/2023
Google
Very pleased with service performed along with communication on future items to maintain.
Evan Tsang
★★★★★
05/04/2023
Google
Got a tire repaired (Model S) quickly and efficiently. Super friendly and definitely knowledgeable people. Would recommend to others.
ROB LOWRY
★★★★
05/04/2023
Google
My go to place for car maintenance. Not cheap, but they do a good job.
Jack Rodman
★★★★★
05/03/2023
Google
Great service and staff!
Bev Marksbury
★★★★★
05/03/2023
Direct
Great service!
Dani V
★★★★★
05/01/2023
Google
Service was amazing and fast! My tire pressure was low on all 4 tires and Mikey was able to check them and add air to all of them and helped reset it. He was very nice and professional! I will definitely go back if I have any tire-related issues! Thank you!
Michelle Emmert Park
★★★★★
04/29/2023
Google
The woman who assisted me had amazing customer service skills. Very natural while being over the top helpful. I asked my uncle to pick up the vehicle for me and without me saying anything he mentioned how she must have a PhD in customer service :-) Give that woman a raise! I don't remember her name but she had moved to the area not too long ago, was young, and African American.
Bill Lewis
★★★★★
04/28/2023
Direct
I appreciate the communication from everyone on your team. There is always a personal connection every time we bring one of our vans in for service.
Barbara Goldberg
★★★★★
04/26/2023
Direct
Everyone was super helpful, polite, and just really nice. The whole experience was comfortable and easy. Great customer service!
Tina Hanchana
★★★★★
04/21/2023
Google
Went in with a tire problem and I received the best service ever from Michael! He was very detailed, super friendly, very helpful and fixed the problem. Shout out to Michael!! Thank you!!
Armen Chorbajian
★★★★★
04/21/2023
Google
Mikey and Leo at Crown City are amazing!! I got a nail in my tire on my BMW M4 and they were able to patch it up in less than an hour. Leo was incredibly helpful and professional and Mikey is the man!! I was curious to learn about how patches on a tire work and Mikey took me through the entire process, he’s absolute the best. I will definitely be back, thank you so much!
David Sanchez
★★★★★
04/21/2023
Google
Tire patch
David
★★★★★
04/20/2023
Direct
Excellent service, as usual.
Selma Sax
★★★★★
04/17/2023
Google
Great team at Crown City Pasadena! Excellent service| great 'office' staff! Fair price... will not go anywhere else for service or repair!
Sam R
★★★★★
04/17/2023
Direct
Tremendous service both on the phone, and once I arrived. Will always bring my car here, as its nice to have a place you can trust!
Georgeanna Cheung
★★★★★
04/14/2023
Direct
Great service. Finished on time.
Matthew Dangelantoni
★★★★★
04/13/2023
Direct
Friendly, helpful service as usual. Thanks for looking out!
J.D. ROBINSON
★★★★★
04/11/2023
Google
This business is very knowledgeable and friendly. They repair by 2012 Audi A8L. Would it take to have a radiator problem as well as my water pump? And my vehicle work like it is new now. Thank you so much for everything.
Selma Sax
★★★★★
04/11/2023
Direct
Love all the great people at Crown City Pasadena location! They are super nice, very competent, always keep the customer informed and very reliable. Work product is excellent! We just don't even think of going anywhere else! Highly recommend Crown City! Good folks who do good work!
Penny Hutcheson
★★★★★
04/10/2023
Google
Yes you do deserve a 5 star review. Every experience I have had with Crown City Tire & auto repair has been a 5 star one. Front office employees are friendly and helpful. The work done on my car has been excellent. I know that when I drive my car home, it will run perfectly. I recommend Crown City Tire to anyone who needs auto work. Sincerely, Penny Hutcheson
Jeffrey K
★★★★★
03/31/2023
Google
100000000% Recommendation Tatiana is a wonderful lady! She would be the role model of every customer service worker! Best customer service I ever experienced and they are very skilled, precise, professional, and reliable! This will be my forever tire shop!!!
Bonilyn Manaay
★★★★
03/30/2023
Direct
I came here for the 2nd time because of my check engine light. Everyone greeted me with a smile which is why I like coming back here as a local, however without Thomas the details of payment is not the same. My first visit with Thomas he includes details of payments, parts and labor. Wish his employees would practice the same as he does for its a better way to understand payments when it’s in details.
Rose Lanning
★★★★★
03/23/2023
Google
Wooow Im not someone whom normally leaves reviews for places but I’ve never had a better experience at an auto shop. Everything from the communication, the drop off/pick up service and the incredibly well informed and thorough people who work at the front desk. The whole experience was everything I could have hoped for. I can’t recommend this place more.
DC
★★★★★
03/20/2023
Google
I had a screw in my tire and came to this shop to get new tires since I was due for new tires anyway. I’d been planning on trying this shop because I had been disappointed by the customer service at one of the other tire shops in Pasadena. The experience here was worlds apart from other tire shops I have been to. Florence was truly the most professional, kind, helpful, and knowledgeable automotive service advisor I have ever had the pleasure of speaking with. She was so helpful in explaining the differences between the different tires, and helped me decide on the best tires for my driving needs. She showed me pictures and explained the tread patterns, the warranties, and the services that came with the purchase. After the sale I was confused about a financing option offered through my credit card and thought it hadn’t been applied. She was so patient and helpful in looking into my concern and helping me find the information I needed. When I finally realized the offer had been applied and it was my mistake, she was so nice about it and expressed how she was just glad it worked out. As far as value, I spent significantly more money here than at the last tire shop I went to, but I don’t know how their rates compare currently with recent inflation. I will say that the vastly superior customer service, cleanliness of the shop, thorough vehicle health inspection, and the peace of mind of feeling like true professionals were working on my car were well worth the cost.
Veronica Mendoza
★★★★★
03/08/2023
Google
Looked on Google for a tire shop because we got a message our screen for low tire pressure while driving on the freeway. My husband Ricardo was driving and when we arrived to the tire shop, we were greeted by Mikey, and then Leo came out to look at our tire. Both guys were very friendly and informative. We had a screw in our right front tire and Mikey put a patch on it. We were in and out within 10 minutes. Great service! Thank you!
T. Kang
★★★★★
02/23/2023
Google
My favorite auto shop in Pasadena. Their staff is honest, helpful, and kind. I appreciated how easy it was to communicate with them and how they took the time to explain any issues or concerns with my vehicle. I highly recommend Crown City Tire & Auto Repair for anyone in need of reliable and trustworthy auto service in the Pasadena area.
Mitchell Arvanites
★★★★★
02/23/2023
Google
Always great service and very communicative. Gave me lots of good options to choose from. Highly recommend!
Nicole Cozby
★★★★★
02/12/2023
Google
I had always heard great things about Crown City and then called after my tire blew up. Eddie could not have been nicer or more informative on the phone. The facility is new and gorgeous and I felt like they all went out of their way to help me (they even gave me a ride to work and the driver was extremely nice!). I also believe they gave me a very fair price on four tires and an alignment. I would 1000% go back in the future. It’s worth a lot to have a shop you trust!
Chris Maimone
★★★★★
02/08/2023
Google
Thank you to the entire team at Crown City Tire Auto Care Hastings Ranch for making my first experience memorable. My experience started once I arrived. I arrived before they officially opened, but they gladly let me in. The receptionist, Tatiyana offered to get me a cup of coffee from Starbucks while I waited. This was a WOW factor for me. Eddie, the manager was very helpful and was very detailed in explaining what I should expect while my vehicle was getting worked on. Once they were done with my alignment they provided the printout report and told me they test-drove my vehicle to assure the quality of the alignment and their work. Mikey, their technician went through the alignment document with me in detail, so I could understand what were the issues that were found and addressed. He also told me he checked the condition of my tires even though I did not request it. What impressed me the most is I asked if they could fill my wheelchair tires, and they said it was complimentary. If you want a WOW effect experience, I strongly recommend their newest location. After your first visit, you will agree that their culture is something you don't see in companies anymore. I know I will never go anywhere else, and I am confident you will agree.
consuelamister lemon pledge
★★★★★
01/25/2023
Google
Eddie is the man! Tatiana is your girl! Extremely knowledgeable about tires and he takes his time explaining the advantages and disadvantages of certain tires. He also actively listens to your concerns and recommends the correct tires for your driving styles. Making appointments are super easy. This location is not at busy as the other location for now. Won't hesitate to come back for maintenance when it is needed!
consuelamister lemon pledge
★★★★★
01/25/2023
Google
Tire Experts Who Listen! The front office staff (Leo) at this tire shop is incredibly knowledgeable about tires. They take the time to explain the advantages and disadvantages of different tires, and they actively listen to your concerns to recommend the correct tires for your driving style. Making appointments is easy, and the shop is not as busy as some of the other locations, so you can get in and out quickly. I highly recommend this shop for all of your tire needs and other car maintenance needs.
Yuriy Tsurkan
★★★★★
01/24/2023
Google
Fantastic service. Team stayed open to finish the job to get me going the same day I came in. They replaced 4 tire pressure sensors tested them to make sure everything was working.
Carmen Ruiz
★★★★★
01/17/2023
Google
I had a wonderful experience at Crown City Tires today. The staff was accommodating and polite. I had my oil changed and a valve replaced on one of my tires. Overall, I was very happy with the service I received. I called the shop and spoke with Eddie the Manager ahead of time. He was very helpful in arranging my appointment so I didn't have to wait very long. He also let me know how much the service would be. Mikey was the mechanic who worked on my car. I felt like I was in good hands because he explained to me in detail the work he did. I will definitely be back!
Joe Faliti
★★★★★
01/13/2023
Google
Tatiana, Eddie, and Mikey made my day by getting my tire replaced the same day after I had a blowout due to hitting a pothole. They really went the extra mile to get me fixed up.
Doug Vargas
★★★★★
01/12/2023
Google
Absolutely the gold standard of auto repair, by far the best mechanics I've ever worked with. The staff is friendly and helpful, the shop is clean and the complimentary rides to home/work are awesome, and they do a great job of giving you a fair and honest assessment of what needs to be replaced and when. Highly recommended!
George C.
★★★★★
01/12/2023
Yelp
Had a brand new car roll over a nasty piece of debris and rapidly lost air in a tire, as in I watched the PSI drop in real time as I drove from 32 down to 19, overnight parked it went down to 6. So I immediately was looking for a tire patch shop in the area close to me and found Crown City and decided to give it a shot. I called ahead first and Tatiyana was very helpful on the call, when I went in I was warmly greeted by the manager on staff and they went to work on my vehicle right away. Patrons could see the whole shop from the waiting room window and it was one of the most tidy and clean shop spaces I've ever seen and the technician Mikey was very careful with each step of the repair, from jacking up the car to torquing the lugs he was being very precise and gentle with the vehicle. They finished the tire patch in 20 minutes, I tapped-to-pay $40 and I was on the way and the tire is good as new. They even left a handwritten thank you card on my dash when returning the vehicle to me. I asked if they only specialized in tires and they informed me they did a full range of auto repairs so I will certainly be back again for future needs.
Victor B.
★★★★★
01/12/2023
Yelp
SUPER PROFESSIONAL, AMAZING SERVICE DON'T GO ANYWHERE ELSE! Needed a tire repaired in less than an hour, called Crown City after 4 other places turned me down and Eddie and Mikey fixed it in 30 minutes AND fixed my broken TPSS at no extra charge! Professional welcoming staff, super clean waiting room with free phone chargers, etc etc. No one does business like this anymore, couldn't be more satisfied, highest recommendation
victor beauchamp
★★★★★
01/12/2023
Google
⭐️⭐️⭐️⭐️⭐️ SUPER PROFESSIONAL, AMAZING SERVICE DON'T GO ANYWHERE ELSE! Needed a tire repaired in less than an hour, called Crown City after 4 other places turned me down and Eddie and Mikey fixed it in 30 minutes AND fixed my broken TPSS at no extra charge! Professional welcoming staff, super clean waiting room with free phone chargers, etc etc. No one does business like this anymore, couldn't be more satisfied, highest recommendation 👍
Fabian Centeno
★★★★★
01/11/2023
Google
Crown City Tire is returning to providing excellent customer service. The staff at Crown City Tire makes the process of getting your car repaired less intimidating, and their family-owned atmosphere is refreshing. I will be bringing my car to them exclusively in the future.
Mugambi Jouet
★★★★★
01/11/2023
Google
Great experience! Mikey was very helpful when I came in to fix a tire pressure warning on my dashboard. He quickly fixed the issue and I was on the road in two minutes. Thanks again!
Casey S.
★★★★★
01/06/2023
Yelp
Great place! Came by in a flat tire. Fast service, wonderful and helpful staff. Out the door driving again in 45 minutes.
Andy K.
★★★★★
01/04/2023
Yelp
Found out one of my tires had low tire pressure. Called Crown City and they told me to stop by even though I had no reservation. I was in an out in less than an hour even though I had no reservation and they were somewhat busy. It felt like they cared about me from the phone call all the way until I had my car back. It wasn't just a car shop trying to get your money. They repaired my tire that had a nail and made sure I felt at ease. I will return and I highly recommend to others for top quality customer service while getting the job done.
Rique
★★★★★
12/29/2022
Google
Best shop ever!!! I’ve been in several times for major repairs to my 93 Ford Ranger and they are always very professional and helpful! Today a screw punctured my tire and I called to see if they can help me 30 minutes before closing. I didn’t want to be a bother and told them I can bring it the next day but they insisted I come in so they can check it out. It was now past closing hours they fixed it, no problems AND they repaired a brake light that’s been out for a while. They always go above and beyond!!! So grateful for Thomas, Eddie, Mike and the whole team at Crown City Tires!
Rique
★★★★★
12/29/2022
Google
Best shop ever!!! I’ve been in several times for major repairs to my 93 Ford Ranger and they are always very professional and helpful! Today a screw punctured my tire and I called to see if they can help me 30 minutes before closing. I didn’t want to be a bother and told them I can bring it the next day but they insisted I come in so they can check it out. It was now past closing hours they fixed it, no problems AND they repaired a brake light that’s been out for a while. They always go above and beyond!!! So grateful for Thomas, Eddie, Mike and the whole team at Crown City Tires!
Irving B.
★★★★★
12/27/2022
Yelp
Had a flat, but luckily Crown City Tire Auto Care took care of me right away! Mikey and Eddie did a thorough and efficient job.
WillMarie YTV
★★★★★
12/22/2022
Google
While driving along Pasadena the tire pressure alert and we search for the nearest tire repair shop and we found this shop. They check all tires and maybe it’s just lack of pressure on the left tire. This shop did Great Customer Service and Thank you Sir for the free Service. God bless you and your staff.
Esrom
★★★★★
12/22/2022
Google
I recently had the pleasure of visiting this repair shop for a service on my car. From the moment I walked in, the staff were friendly and helpful. The shop itself was clean and well-maintained, with a welcoming atmosphere. But what really stood out to me was the personal touch from the owner. He took the time to walk me through the diagnosis of my car, explaining everything in detail and answering all of my questions and then he gave me a free diagnosis and now he has a customer for life. It was clear that this business values its customers and treats them differently than other repair shops I've visited in the past. I was truly impressed by the level of service I received at this repair shop. They truly went above and beyond to make sure I was satisfied with the work. Thank you for your excellent service! Service: Vehicle Inspection
Esrom
★★★★★
12/20/2022
Google
I recently had the pleasure of visiting this repair shop for a service on my car. From the moment I walked in, the staff were friendly and helpful. The shop itself was clean and well-maintained, with a welcoming atmosphere. But what really stood out to me was the personal touch from the owner. He took the time to walk me through the diagnosis of my car, explaining everything in detail and answering all of my questions and then he gave me a free diagnosis and now he has a customer for life. It was clear that this business values its customers and treats them differently than other repair shops I've visited in the past. I was truly impressed by the level of service I received at this repair shop. They truly went above and beyond to make sure I was satisfied with the work. Thank you for your excellent service!
Grant H.
★★★★★
12/15/2022
Yelp
stop in for a quick service,,, i was greeted by friendly staff they made sure my vehicle was safe and ready for our family road-trip thanks guys !!!!
Grant H.
★★★★★
12/15/2022
Yelp
i stopped in for service i was greeted by friendly staff they made sure my vehicle was safe and sound for our family road-trip thanks guys !!!!
Milton Sett
★★★★★
12/12/2022
Google
I chose to get my tires replaced at a local tire shop to help our community. As I did the search Crown City Tire came up as #1, I did some further research and saw all the positive reviews they had and decided to give them a shot...I'm glad I did!. From day one I was impressed by how welcoming was to be in the facility. Andres answered all the questions I had, gave me quotes for tires and gave me very knowledgeable advise on choosing the right tires for my car and finally set up the appointment. Day two I was greeted by a very nice smile in Xochitl and then greeted by Andres whom called me by name (very nice touch). Once the replacement of the tires began I was updated constantly by Mikey of every single activity and received advise of potential issues that could arise regarding maintenace of the car. I'm very happy I chose Crown City Tire for the replacement of my tires and for the outstanding service Andres and Mikey gave me. You have a new happy customer in me and I will send others your way so the can experience your great customer service. To top the overall outstanding experience I had... I received a follow up text from Valerie to see if I was happy with their service. You guys are awesome!
Jonathan Lee
★★★★★
12/12/2022
Google
My car had a flat late Sunday, called the shop and spoke to Andres first thing Monday. Patched in an hour! Andres and Xochitl (sp?) are very attentive. The waiting room is very clean too.
Samantha Jain
★★★★★
12/12/2022
Google
They seriously have the best customer service I have ever encountered at a car service place. Andres, Mikey and the whole team are MVP’s who made the process of getting our car ready for a long road-trip painless and as affordable as possible. They took the time to explain pros/cons, and find us the best deal on tires. Other tire shops were several hundred dollars more expensive than them. I can’t thank them enough for their amazing service and sheer kindness. Please support their small business :)
Laura Williams
★★★★★
12/12/2022
Google
LOVE this place! Needed my tire fixed …they took me in right away and Mikee did a great job with my tire repair putting it back on even took the time to try and figure out some sensor issues. Reasonably priced, honest And a very clean environment. I will definitely be using them in the future. I will also let all my family and friends know about this place. So glad I found it🤗👍
Isabel
★★★★★
12/12/2022
Google
As a woman, I usually have a hard time feeling comfortable in the male dominated auto shop setting. My dad works on cars but is all the way on the east coast. Since moving out to LA, I put off getting work done on my car due to fear of getting taken advantage of and demeaning conversations. I came in on short notice and was able to get my tires filled and looked at immediately. I was greeted and directed by 2 very helpful and assertive women before getting my tires filled. And shout out to Mikey for enjoying witty banter about my wheels being curb magnets and explaining to me why my tires pressure was so low in an appropriate, informative way without making me feel like an idiot. Definitely will be back here by the end of the week to patch up a potential hole in one of my tires. Thank you for the very efficient and friendly service, friends! I'd give 10 stars if I could.
Kristan Browne
★★★★★
12/12/2022
Google
Crown City Tire excels at terrific customer service. We have purchased many sets of tires from them and have been consistently happy. Today, I stopped in because I noticed a nail on the side of my tire. Mikey and Xochitl were wonderful. The nail was carefully removed, the tire tested for leaks, and Mikey even check the tire pressure on all 4 tires. I did not have an appointment| I am so grateful for the time and care they showed! Thank you!
Drina Gonzalez
★★★★★
12/12/2022
Google
AMAZING staff and customer service at Crown Tire. We came in with a tire issue and the guys there got us in quickly, assessed the problem, threw on the spare and had us on our way in no time. Highly recommend!
Lillian Ruelas
★★★★★
12/12/2022
Google
Customer service here is top notch Tati helped me as soon as walked in the door and was a pleasure to speak with made my time fly so fast Mikey was amazing in getting my tire repaired in such a prompt time he made sure my tires were good to go Amazing customer service!!
Samantha Q.
★★★★★
12/09/2022
Yelp
Great service, very friendly and definitely recommend using their services. I was looking for a place to help cut a piece of plastic that was dragging off from under my hood. All staff were very friendly and helpful. I will definitely return when I need tire service.
Lillian R.
★★★★★
12/01/2022
Yelp
Customer service here is top notch Tati helped me as soon as walked in the door and was a pleasure to speak with made my time fly so fast Mikey was amazing in getting my tire repaired in such a prompt time he made sure my tires were good to go
Lena H.
★★★★★
12/01/2022
Yelp
Issue: nail in tire... no problem!!! This place is run in a very professional manner!!! The center is sparkling clean (which is a very happy big surprise given that this is a tire repair shop), run by friendly, qualified professionals!!! I highly recommend you check them out!
Daisy B.
★★★★★
11/23/2022
Yelp
These guys are awesome. Mikey and Pedro gave fantastic service. I had all 4 tires replaced and had a much needed alignment done. Between Mikey, Pedro, and Thomas, I learned more about my vehicle (and cars in general). I've never had anyone explain the work on my car so clearly. Great customer service. Highly highly highly recommend.
Andrew C.
★★★★★
11/23/2022
Yelp
I came across Crown City Tire Auto Care by looking up reviews and I can vouch for their 5 star rating. Unlike many tire shops I've been to, they do not pressure me or upsell me whatsoever. I ended up getting all four of my tires replaced by them and very happy with my service. They gave me a lift to/from home during the service and even followed up a week later to verify everything was running well. Excellent service.
Vong D.
★★★★★
11/20/2022
Yelp
I had an issue with the low pressure tire light coming on. I wasn't sure which tire was the problem because none of them looked deflated. I needed service quick so I searched on yelp. Several places popped up, I decided to give this place a call since they had good reviews. From the moment I called and spoke to the receptionist who was super nice and helpful, I realized the reviews were definitely accurate. They took care of my problem right away. Mikey the auto tech found a nail in one of the tires after carefully looking. He kept me informed the whole time about what was going on. The service here is impeccable, would definitely bring my car back in the future if I have any problems. Also very reasonable priced.
Leanne A.
★★★★★
11/18/2022
Yelp
My belt made a noise whenever I turned my AC on and changed gear from park to drive even though I just had my belt replaced. Another shop told me I had to replace my AC compressor for $1200! I went here and worked with Thomas and Tatiyana and they fixed the problem for only $125. I haven't had the problem happen since.
Mary Parker
★★★★★
11/12/2022
Google
I got a tire replacement and a whole new set of lug nuts for less than $600, in less than 2 hours. The waiting area has comfortable seating, coffee, water, and wifi.
Christopher Graydon
★★★★★
11/12/2022
Google
Very happy I went back here. They did a great job replacing my rotors, and my car was ready as promised.
James Jordan
★★★★★
11/12/2022
Google
I had a low tire light come on yesterday. So I called them and they said come right on over. The gentleman who greated me was super nice and said he'd get right to checking my tires. He asked me how I heard about about them. Google, I said. And he said to wait in their waiting area. The man inside was super nice and we had a great chat. They don't service fleet vehicles but I think I have found my new auto shop for my personal vehicle. I'll be back!
Natalie Heyde
★★★★★
11/12/2022
Google
Crown City Tire is truly a professional place! I came here to get my tires replaced because one was leaking and the rest were getting old. All of the workers were so friendly, accommodating, and helpful. They answered all my questions and gave me the best deal possible. They also gave me a free vehicle inspection and followed up with a phone call a few days later to see how the new tires were holding up. I highly recommend this place!!
30 Second Ads
★★★★★
11/12/2022
Google
I called and Talked to Tom about getting tires for bigger aftermarket rims for my truck. I wasn't sure what would fit since I was going to a taller, wider rim with a deeper offset. The tires had to be ordered, and the first size we tried turned out to be too big. They were not only Abel to mount and check it without charging me for it, but they were able to get a set of 215/75 same day wich fit perfectly. I couldn't be happier with how it looks and drives. They also were able to get the specialty lug nuts I needed and did an alignment. Everyone there was extremely helpful and professional. Mikie is a rockstar mount and balancer and gets extra points for being a fellow Broncos fan! I highly recommend these guys for all your tire needs. 🏡
Christopher Mehren
★★★★★
11/12/2022
Google
If you want to get a feeling for the type of shop this is just look into the garage| you could eat off of the floor the place is so clean. This sense of care translates directly to your automobile. And the people, everyone, are as nice as you could ever hope to meet| knowledgeable, highly professional, and endearingly personable. And their pricing is spot-on reasonable. Five stars Service: Auto maintenance
Dawn H.
★★★★★
11/09/2022
Yelp
The best customer service ever!! I will be using them for now on. They were so friendly, attentive and quick. Have never had an experience like this at an auto shop. Every employee had a smile and clearly enjoys working here. Highly recommend this place!
Craig R.
★★★★★
11/04/2022
Yelp
Contacted Tom at the Foothill Blvd store. Told him my needs and preferences and he made a suggestion. Including installation, balancing and tax he quoted me a price to the penny. When I arrived Valerie and Tatiana were waiting at the counter. Tatiana asked my name and said "We have been expecting you!" Completed paperwork , which was 95% complete and handed over the keys. Totally professional, personable first class treatment. Thank you all for a great experience. (Includiing the installer whose name I did not get, thank you.) up
30 Second Ads
★★★★★
11/03/2022
Google
I called and Talked to Tom about getting tires for bigger aftermarket rims for my truck. I wasn't sure what would fit since I was going to a taller, wider rim with a deeper offset. The tires had to be ordered, and the first size we tried turned out to be too big. They were not only Abel to mount and check it without charging me for it, but they were able to get a set of 215/75 same day wich fit perfectly. I couldn't be happier with how it looks and drives. They also were able to get the specialty lug nuts I needed and did an alignment. Everyone there was extremely helpful and professional. Mikie is a rockstar mount and balancer and gets extra points for being a fellow Broncos fan! I highly recommend these guys for all your tire needs. 🏡
Vanna V.
★★★★★
11/02/2022
Yelp
I brought my Honda Civic in to get the tire patched since it was leaking air. The people here are awesome, Tatiana helped me at the desk and Mikey helped patch the leak. They are so nice and helpful, even got to see where my tire was damaged. Also, they have a concierge service if you ever need to get somewhere while your car is getting fixed. Definitely would recommend this place! - Savannah
Peter S.
★★★★★
10/29/2022
Yelp
Called and was able to get an appointment for alignment that same morning. Mikey and Peter also checked out some suspension components and tighten everything up for me. Excellent service and will definitely be back.
James Jordan
★★★★★
10/28/2022
Google
I had a low tire light come on yesterday. So I called them and they said come right on over. The gentleman who greated me was super nice and said he'd get right to checking my tires. He asked me how I heard about about them. Google, I said. And he said to wait in their waiting area. The man inside was super nice and we had a great chat. They don't service fleet vehicles but I think I have found my new auto shop for my personal vehicle. I'll be back!
Alyssa M.
★★★★★
10/27/2022
Yelp
Needed a new shop to take care of maintaining my newer vehicle as the one I went to previously didn't treat me the warmest. Being a woman with a sports car (or any car) can be unpleasant sometimes dealing with mechanics and I'm glad I found this place! Service was kind, efficient and thorough from the get go and my worries quickly vanished. Inspection and oil change were more than worth it and they were also very knowledgeable of the design history of my car, which was a plus! They even send you photos of all fluid levels etc from the inspection of your vehicle, which is really helpful for your records and possible future maintenance.
Mark G.
★★★★★
10/23/2022
Yelp
I fully recommend this shop. Thomas and crew are professionals and very knowledgeable. They were spot on with the diagnosis. They took care of my tire problem which was preventing me from driving my BMW because of a bad strut. The bad strut was causing some noise due to the contact between the brand new tire and the strut which turned out to be a little bit bent for some unknown reason. I had taken my car to a different tire shop to get brand new tires thinking a flat tire was my only issue, but they did not even notice the issue with the bad strut. Once I left the shop I noticed the issue but they did not even provide any mechanical support, so I took it to Crown City Foothill on my way home, and they quickly identified and solved the issue within a day. I felt the service is very competitive with pricing and a high quality of service. Very grateful for their help. Definitely looking forward to bringing my cars for additional work and tune ups to this shop.
Christopher Mehren
★★★★★
10/19/2022
Google
If you want to get a feeling for the type of shop this is just look into the garage| you could eat off of the floor the place is so clean. This sense of care translates directly to your automobile. And the people, everyone, are as nice as you could ever hope to meet| knowledgeable, highly professional, and endearingly personable. And their pricing is spot-on reasonable. Five stars
Glen Ward
★★★★★
10/12/2022
Google
I have just experienced the most exemplary customer service I have had in many a year. Having been in the service industry for most of my working life, I often bemoan the lack of true customer service these days. However, Neil and the Crown City team have just restored my faith. They were not only attentive, but also extremely efficient and polite| quite simply superb! Now I'm off to spread the word...
John Pobursky
★★★★★
10/12/2022
Google
The tire pressure alert light came on during a business trip in Pasadena. The warranty center recommended Crown City Tire & Auto Care. The staff were outstanding. Carlos Rodriguez & Ruben Banuelos took me in right away and had the problem fixed promptly. They also have very competitive pricing on a variety of new tires. Great value and customer service! I recommend this place.
Carolina E. Gonzalez
★★★★★
10/12/2022
Google
I went for a flat tire and they were very quick, helpful and have great service. All staff super friendly and clear to explain what my car needed. Specially Carlos and Robert.
Tim H.
★★★★★
10/11/2022
Yelp
Crown City put the P in Professional. The communication from the crew there was an A+. Their check in and out system was rapid and smooth. And added big ups for the dope Halloween decorations!
Edwin R.
★★★★★
10/09/2022
Yelp
Outstanding service! Thank you Thomas and team for taking great care of my 2011 Taco.
Ella s.
★★★★★
10/05/2022
Yelp
I went in this morning to get some help with my tire/tire pressure. I had a few different employees help + consult, and throughout the whole experience I felt cared for and like I was getting quality information. Carlos, Brian, the manager, and the lovely lady working front desk are all amazing! Great prices, great information, and lovely place.
Carolina E. Gonzalez
★★★★★
10/04/2022
Google
I went for a flat tire and they were very quick, helpful and have great service. All staff super friendly and clear to explain what my car needed. Specially Carlos and Robert.
Stephen M.
★★★★★
09/27/2022
Yelp
Been a customer of their other store in west Pasadena for years. They have brought their first class service to East Passdena. Fair, courteous and dependable. Thomas knows how to create happy customers.
Madison J.
★★★★★
09/25/2022
Yelp
Mikey helped me with my tire. Stranded. He was super helpful and I will defenitly be using their services again!
Mino E.
★★★★★
09/23/2022
Yelp
I got excellent customer service at Crown City Tire. I highly recommend this place for tire needs. Front desk reception, Tatiana, was excellent and very professional. Tom, the owner, was also very friendly and professional. The technicians were fast and professional as well. Overall, I got great service here getting new tires for my Tesla. Thank you Crown City Tire
Kenneth D.
★★★★★
09/23/2022
Yelp
I took my 2012 Honda Civic to have the transmission and other issues that I was having. They did a fantastic job. They serviced my transmission, replaced the serpentine belt the motor mount, and replaced the starter. I feel like I'm driving a new car. Thomas and his staff were excellent and truly customer focused.
Jonathan F.
★★★★★
09/21/2022
Yelp
Nothing but amazing things to say about this place! from the owners to their staff, everyone here is pretty great. Went in a few weeks ago for a tire check up, put air in one of my tires, tire pressure icon wouldn't go away so I figured something's wrong. Went in to Crown city and as soon as I get there I'm greeted by Tatiana, the sweetest front desk girl you'll ever meet, asks me how they can help me today, i explain the whole tire situation, she takes a look, and yup it's a nail. She calls over Mikey the tire guru, he takes my car and gets to fixing. I was in and out in about 30 mins, (probably 45 since I couldn't stop chit chat chatting with Tatiana). A week later, i hear a noise coming from my other tire, bam another darn nail. Call Crown city to see if they can squeeze me in, and they sure did. I get there, im greeted with the same energy from everyone, Mikey takes my car, fixes my tire and im on with my day. Never been a car expert, i can barely pump gas lol, so im always in and out of auto shops when I hear noise or notice a light turns on in my car, so with that being said, i can truly say I found my shop for life. From the amazing customer service, to them keeping it real, all I can say is thank you! Tom, Val, Tatiana and Mikey, thanks guys! I'll be back for my new set of tires!
Silvia E.
★★★★★
09/15/2022
Yelp
Great service! Thank You to Alex who help me with my low tire. All staff was extremely helpful and friendly
James W.
★★★★★
09/14/2022
Yelp
Great service, welcoming and friendly. I came in for a tire patch with no appt and I felt acknowledged and taken care of right away. I brought my Tesla Model Y in and they were familiar with the car which put me at ease. I was in and out in 40 min and they even left a nice hand written note in the car. I would definitely recommend coming in and giving them a try.
Lisa Houpt
★★★★★
09/12/2022
Google
On my way to work on Wednesday I ended up getting a flat tire. My husband was able to put the spare on for me on his way to work but he recommended not to drive very far on the spare. After work I popped into Crown City Tire to have them check it over. I didn’t have an appointment but they kindly took care of me right away. Rubin patched my puncture while I waited and I was in and out in about 30 minutes. The best part was they didn’t even charge me! I recommend Crown City Tire for their friendly staff and excellent service. Thank you Rubin!
Mike Jones
★★★★★
09/12/2022
Google
I was there at Crown City Tires to get a nail out of my tire and they were efficient, friendly, and very professional. The facility is super clean, and bright and the chairs and the air conditioning made it very comfortable. Valerie who is the the supervisor, kept me updated on each step of the process, she let me know how long it would take, and got it done quickly.
Jesse Thompson
★★★★★
09/12/2022
Google
What a great place to have in the neighborhood. I woke up to a flat tire and don’t have a spare. I called and asked for help, and Mikey came to my immediately! He put enough air in my tire to get me to their shop, where he patched the tire in a few minutes. All of that was great, and then they said the patch job (and the rescue at home) was free as a first time customer. I’ll be back soon for new tires, and I’ll definitely recommend anyone needing help to give them a call! Thanks, guys!
Rico Cordura
★★★★★
09/12/2022
Google
Friendly staff, affordable prices, and my tires were installed and balanced in a timely manner. I've used them before, and will use them again in the future!
Kumaran K
★★★★★
09/12/2022
Google
Had a good experience today. One of my car tire was having low pressure even after filling the air. They asked to wait for an hour. The guy was very friendly and helpful. After an hour they said the tire is fixed. They dint even charged for the service as it was my first visit. Highly recommend this place for all car needs..👍
George Tairyan
★★★★★
09/12/2022
Google
I needed urgent tire service and was looking for a place close by while I was in Pasadena, CA. I checked Yelp and other resources to find a tire shop with the most positive reviews. I cannot tell you how lucky I was on 08/08/2022 when I called Crown City Tire on Foothill Blvd. in Pasadena, CA. I was very impressed by the service they all provided there. The level of hospitality and professionalism is the Highest I have ever had at any Auto Repair/Tire Shop in County of Los Angeles. Tatyana, the receptionist, is one of the most friendliest and kindest Customer Service Representative I have ever met. I am so impressed by the service provided by the Mechanic - Mikey and the owner - Thomas. They worked on my car for several hours, Thomas find out the issue and informed me what needs to be done. After spending many hours on my car and discovering that the issue can be solved either at the previous tire shop where tires were purchased or might be the dealers, they did not charge me anything. All those hours they spent working on my car ended up to be totally FREE on Charge. I would very highly recommend this place to anyone who is looking for the honest, professional, auto repair/tire shop. Please do not waste your time and money at other places. I do not live in Pasadena, but I choose to drive to Pasadena whenever I will need any type of services for my vehicle. I cannot stop thanking them for their support and care. Best Regards, George
Flying Lotus LLC
★★★★★
09/12/2022
Google
Got a flat on the freeway and found this place by luck (very convenient location). They had tires for the Tesla and did a same day replacement. Very customer focused and great work. Saved the day! Service: Tires
Andrew Miskiv
★★★★★
09/12/2022
Google
Absolutely incredible service! I got my tire fixed within 15 min after arrival. Excellent customer service from Thomas and Mikey 👌 Definitely, from now on it’s my place to go in Pasadena! Thank you all, Crown City Team!
Glenda Hunt (GeeDawg8013)
★★★★★
09/12/2022
Google
I came upon Crown City Tire & Auto based solely on location and Yelp reviews. I'm SO glad I took a chance on them. I can say with certainty that I'll bring my car here for everything. They installed 4 tires in a little over an hour, while I sat in the relaxing and peaceful waiting area. Tatiana's kind customer service reeled me in, Tom (the owner!) sealed the deal with a comprehensive explanation of very fair tire quotes, and Mikey (the nicest car tech I've EVER met) demonstrated that they are highly skilled at what they do. They even have a shuttle service for drop off and return. I love this place! Lovely and convenient location, super clean garage, experts at what they do and, seriously, the nicest people you will meet. Thanks, Crown City!
Eric Castillo
★★★★★
09/12/2022
Google
I came to Crown City Tire Hastings Ranch for a wheel alignment. I didn't have an appointment but was able to get my car worked on right away. I was greeted immediately by Tatiana who was very helpful and welcoming. The staff provided great customer service and were very friendly and accommodating. Thanks to Thomas for squeezing me in and Mikey for completing the job. I would recommend their business to anyone looking to get great quality service. Service: Wheel alignment
K S.
★★★★★
09/12/2022
Yelp
They were very friendly and very quick in terms of turning around the repair. Would highly recommend!
Michael W.
★★★★★
09/09/2022
Yelp
I had irregular wear on the from tires on my Tesla Model 3, scheduled an alignment with Crown City, they were able to schedule within days. On arrival Thomas recognized that due to excessive wear I needed to replace the tires (I also had over 35,000 miles on them also). They were able to order the correct tires over the weekend (Tesla tires have a foam liner inside to reduce noise) and I was able to schedule installation with ease. Thomas was kind enough to arrive early so I could get to work on time and also stayed a little late (I am always running behind) so I could pick up my car. Of note this is the cleanest automobile shop I have ever seen, it is nice to see people who take pride in their workplace and the work that they do.
Jessica P.
★★★★★
09/09/2022
Yelp
It took me a little while to write this review life is busy and it's not always easy to make the time. But I felt that it was truly necessary to take the time to give my honest feedback and opinion. Since they have been open I have not just been here once but a few times and had a few repairs done and let me tell you every single time from the moment I walked in I felt the genuineness from the owners. Honest people. They are kind, very thorough in explaining what is exactly going on with your car and never pushy. Quick service and I hear they have a shuttle service what a great service. It's not easy trusting mechanics but Thomas and his staff have the ability to make you feel very comfortable. I live very close in the neighborhood and I was hesitant in having added business near our homes but I am very proud to have such a honest and trustworthy shop join our neighborhood. If your the type to look at yelp reviews and go based off that !! Take this as a sign !! Take your car here you won't regret it !!
Jim M.
★★★★★
09/09/2022
Yelp
Some of the great Yelp reviews encouraged me to give Crown City a call. I had a slow leak in one of my run flat tires. The dealership had already said that I'd have to replace it. I really didn't want to spend over $400 for a new tire. Not only did Crown City repair the tire in less than an hour, but they also didn't charge me either. I found them very professional and courteous. I'll be returning when I'm ready for new tires.
Pablo Z.
★★★★★
09/09/2022
Yelp
I have been in and out of many different auto shops in LA with mixed experiences. Great online reviews sent me here, so I came in unannounced with a flat tire and they took care of it right away, and took maybe 30 minutes or less and at an unbeatable price in all of Los Angeles! Thank you kindly Ruben and the Crown City Tire Auto Care Team, you've been Voted for best in Pasadena 2022, good luck!~
Lily L.
★★★★★
09/08/2022
Yelp
Same day change out of my bald tires. Price was fair (I checked around). Service was fast and prompt. Front desk, Xochitl, was very efficient and friendly. Bryan did an excellent job!
Douglas S.
★★★★★
09/07/2022
Yelp
I've never had a better experience with a mechanic before. I noticed they just opened up walking distance from my place, so I had to give them a try just in case they worked out it would be amazing to have a reliable mechanic so close. I ended up getting a bunch of work done on my two Prii (just googled that's the plural word for Prius... ha!) and couldn't have been happier with the work or the process. Thomas, Tatiana, and the rest of the staff were amazing, and extremely courteous. Just to highlight one great thing about Crown City. I know very little about cars, so going to any mechanic is always stressful, as I feel like I'm always somewhat blindly trusting a relative stranger that "yes my car needs 1000$+ work on it" or something like that. At Crown City they really went the extra mile to walk me through the work that was being done, and show me the parts they replaced etc. Even when on part showed up a bit late, they took it off my bill! But even without that extremely generous perk, the prices were extremely reasonable! If you need a mechanic in the Pasadena area, this is the place to go.
Jackeline C.
★★★★
09/06/2022
Yelp
Excellent service even offers to pick / drop your car off @ work ! Never heard of that before !
George Tairyan
★★★★★
08/31/2022
Google
I needed urgent tire service and was looking for a place close by while I was in Pasadena, CA. I checked Yelp and other resources to find a tire shop with the most positive reviews. I cannot tell you how lucky I was on 08/08/2022 when I called Crown City Tire on Foothill Blvd. in Pasadena, CA. I was very impressed by the service they all provided there. The level of hospitality and professionalism is the Highest I have ever had at any Auto Repair/Tire Shop in County of Los Angeles. Tatyana, the receptionist, is one of the most friendliest and kindest Customer Service Representative I have ever met. I am so impressed by the service provided by the Mechanic - Mikey and the owner - Thomas. They worked on my car for several hours, Thomas find out the issue and informed me what needs to be done. After spending many hours on my car and discovering that the issue can be solved either at the previous tire shop where tires were purchased or might be the dealers, they did not charge me anything. All those hours they spent working on my car ended up to be totally FREE on Charge. I would very highly recommend this place to anyone who is looking for the honest, professional, auto repair/tire shop. Please do not waste your time and money at other places. I do not live in Pasadena, but I choose to drive to Pasadena whenever I will need any type of services for my vehicle. I cannot stop thanking them for their support and care. Best Regards, George
H H.
★★★★★
08/31/2022
Yelp
Crown City has taken care of our tire and service needs for over 30 years. their car service is impeccable. The tire service they offer is outstanding. Buying replacement tires for your car is easy and satisfying. The service outstanding and their prices fair.
Eric Castillo
★★★★★
08/26/2022
Google
I came to Crown City Tire Hastings Ranch for a wheel alignment. I didn't have an appointment but was able to get my car worked on right away. I was greeted immediately by Tatiana who was very helpful and welcoming. The staff provided great customer service and were very friendly and accommodating. Thanks to Thomas for squeezing me in and Mikey for completing the job. I would recommend their business to anyone looking to get great quality service.
Mikey B.
★★★★★
08/24/2022
Yelp
So a week ago my truck got stolen and I play baseball for our team called crown City baseball I had all my baseball equipment in back of my truck everything got stolen baseball gloves baseballs and Bats. So the reason I'm making this review is because I want to give a big shout to all my coworkers and crown City tires I wasn't expecting this but my manager Eddie called me to the office and was talking to me about my truck being stolen and then he gave me an envelope with a big surprise . From my boss's Thomas and Valerie and the whole crown City tire team. Now I could buy me a new glove and baseball bat thanks to crown City tires. They really do care about our guess and our team . Can't say enough about the best tire shop .
Matthew R.
★★★★★
08/22/2022
Yelp
I brought in my 4runner for some serious service work, like wheel bearings and axles, that are a bit beyond the average DIYer and need special tools. As a car guy I was really appreciative for the amount of attention to detail the technicians took in servicing my truck. They even went as far as to mark the bolts to make sure they were torqued down properly. Little details like that make me feel confident to bring my other vehicles in to them for other services in the future. Like finding a good dentist, plumber and barber it is so reliving to find a good mechanic i can trust for the big stuff.
Glenda Hunt (GeeDawg8013)
★★★★★
08/20/2022
Google
I came upon Crown City Tire & Auto based solely on location and Yelp reviews. I'm SO glad I took a chance on them. I can say with certainty that I'll bring my car here for everything. They installed 4 tires in a little over an hour, while I sat in the relaxing and peaceful waiting area. Tatiana's kind customer service reeled me in, Tom (the owner!) sealed the deal with a comprehensive explanation of very fair tire quotes, and Mikey (the nicest car tech I've EVER met) demonstrated that they are highly skilled at what they do. They even have a shuttle service for drop off and return. I love this place! Lovely and convenient location, super clean garage, experts at what they do and, seriously, the nicest people you will meet. Thanks, Crown City!
Andrew Miskiv
★★★★★
08/19/2022
Google
Absolutely incredible service! I got my tire fixed within 15 min after arrival. Excellent customer service from Thomas and Mikey 👌 Definitely, from now on it’s my place to go in Pasadena! Thank you all, Crown City Team!
Lisa Houpt
★★★★★
08/19/2022
Google
On my way to work on Wednesday I ended up getting a flat tire. My husband was able to put the spare on for me on his way to work but he recommended not to drive very far on the spare. After work I popped into Crown City Tire to have them check it over. I didn’t have an appointment but they kindly took care of me right away. Rubin patched my puncture while I waited and I was in and out in about 30 minutes. The best part was they didn’t even charge me! I recommend Crown City Tire for their friendly staff and excellent service. Thank you Rubin!
Glenda H.
★★★★★
08/19/2022
Yelp
This review is for Crown City / East Pasadena - Hastings Ranch. I drove to E. Los Angeles to get a battery installed at a family-owned repair shop. I've always gone to them. But now I live near Hastings Ranch and was not too excited about driving all the way to East LA for car service. After getting a new battery there, the guy told me my tires were trash. I needed new ones badly. Did he ever call me with the quote like he promised? No. I started calling around my new neighborhood and Yelp guided me to Crown City Tire & Auto. I Googled them. Was satisfied with the reviews and decided to call. Oh my gosh, I'm so happy I did. I spoke with Tatiana first. I didn't know anything about my tire size -- she told me to go take a picture of the tire and tell her. How logical and smart was that?! The call could have ended there if she'd simply said to find out and call back. Then she connected me to Tom Maimone to further discuss. Tom quickly called back and quoted several options. I picked the Pirelli tire package. Tatiana followed up a day later to confirm the appointment and let me know the tires were there. Today, had the tires installed. It only took ONE HOUR. That's it! I sat on a lovely bench surrounded by plants and shrubs and enjoyed a peaceful treeline view. You could probably eat your lunch off the floor of the garage because it is spotless. Mikey, the technician quickly installed the tires and checked on the alignment (it didn't need one), then sanitized the car. I've never met a more friendly car tech. Never. They could have totally told me I needed an alignment -- what do I know? But they provided a report showing the exact measurements on the alignment. Tom, who turned out to be the owner!, and Tatiana offered everything from info on the tires to a bottle of water. The owner...offered me water? What? A man, I didn't get his name, took time to explain their rideshare program for the next time I need service. My God. This was the best experience I've ever had at a garage. I will take my car to Crown City for everything -- everything -- from now on. I'm grateful the other mechanic never called me back or else I wouldn't have settled on Crown City. PS, the tires made the car feel brand new. So happy.
Flying Lotus LLC
★★★★★
08/16/2022
Google
Got a flat on the freeway and found this place by luck (very convenient location). They had tires for the Tesla and did a same day replacement. Very customer focused and great work. Saved the day!
J A.
★★★★★
08/16/2022
Yelp
Got a flat and pulled off the freeway, found this place by luck. Needless to say convenient location! They had the Tesla tires in stock and were able to replace same day. Great customer service and quality work. Saved the day!
Tuan N.
★★★★★
08/15/2022
Yelp
So you know how normally you go into a auto care place you feel like they are just sharks hunting for your money? This is definitely not one of those places. This place is amazing to the staff and mechanics. Everybody was so nice. I had a nail in my tire that was annoying me for a whole week till I decided to finally get it taken care of. I found this gem because of yelp and it was closest to my work place that I could take during lunch. From the moment I walked in I was greeted and taken of by Lee, Eddie and Sochu ( sorry if i spelled it wrong ) but god damn they were amazing. I never felt treated so well at an auto place. I'm definitely coming back for when I need tires and telling all my friends and co workers. Shoutout to the staff! Y'all service was top notch.
Manny S.
★★★★★
08/13/2022
Yelp
Crown City Tire on Foothill went above and beyond when it came to replacing the tires on my Tesla. Thomas gave me three different tire options and I made my selection. Thomas and his staff kept me informed on the progress on my vehicle and it was completed in a timely manner. I highly recommend Crown City tire for all your tire needs.
Enrique Reyes-Vargas
★★★★★
08/12/2022
Google
I needed an alignment on my 2007 Scion tC. My car is riding on coil overs and needed an alignment pretty bad. I gave Crown City Tire a call and Thomas was able to help me that same day. Mikey did a great job with the alignment. Print out was provided with alignment before / after with an explanation. My car has no more rubbing issues on my fender and rides smooth. Thank you Crown City Tire. I will be coming back here again.
Rose Orlandini
★★★★★
08/12/2022
Google
My tires were bald and I didn’t even know it. I showed them to the owner of the shop and he let me know that my tires are very dangerous. And not to drive my car. They came to get my car to take it to the shop and make sure I was safe. I got four new tires plus a wheel alignment. Now when I drive my car it’s amazing. I didn’t know my car was supposed to be that comfortable. Thank you Crown City Tire and Thomas Maimone. Everyone should bring their automobiles there.
R M O.
★★★★★
08/11/2022
Yelp
I can't tell you enough how happy I'm with the company. My tires were so bald..." I'm clueless "...they told me not to drive it and they took care of it. They cared about me. I got 4 tires and alignment. I can't believe how great my car rides now. Thank you Crown City. Everyone needs to come her for all your car needs.
Arezu S.
★★★★★
08/05/2022
Yelp
Following up for a car health visit today and they did not disappoint. They checked out the car, gave me a rundown of possible upcoming maintenance and repairs. Clear communication and realistic timeline so I know what to expect!! Highly recommend.
Princess S.
★★★★★
07/26/2022
Yelp
Crown City Tire & Auto Repair is a very great shop! Honest people with awesome service and fair prices. As a female that's hard to find these days in an auto repair shop. It's also great how neat and clean it is. Thomas is so nice and very knowledgeable. So glad I found my new shop! I will definitely be recommending to my family and friends.
Louise R.
★★★★★
07/19/2022
Yelp
I'm new to Pasadena and don't know any car repair locations from personal experience. I had an intermittent red warning light come on randomly over the past month and finally decided to do something about it. I had seen that this shop had opened and since it had to do with my brakes I thought I would give them a try. Tom was very friendly on the phone and asked if he thought it was safe for me to drive (brakes you know) and I felt good because the brakes worked. I came right over and he told me exactly what he would do to diagnose the problem. His mechanic drove me home! Then they went to work trying to find the problem. I picked it up after a very informative call about what they had found. Tom ordered the parts that I needed and repaired the brake issue in just a few hours. All and all, he treated this older woman with respect and explained all the possible ways that I could address the problem, including doing nothing as a viable option. I don't think any mechanic has ever treated me as well as they did.
Lynndi Scott
★★★★★
07/12/2022
Google
Quality technicians at Crown city- friendly, efficient & helpful has always been my experience with them. Thank you, Mikey, for taking quality time to specifically show me & discuss with me my concerns & getting me back on the road in record time!
Christopher Ferrer
★★★★★
07/12/2022
Google
Great team, very professional
H Scott
★★★★★
07/12/2022
Google
Ten stars. As a woman, I never feel 100% welcome or respected in male dominated auto spaces, and I am never sure if I am being taken advantage of. I came in this morning to get air in my tire as the light had come on. I was greeted by the most lovely, warm, capable woman—I can’t remember her name, but she has worked in hospitality a long time and it shows. Mikey jumped on it and he was so nice to me, answered all my questions, and I never felt demeaned in any way as I so often do. They fixed my tire quickly and generously. They really know what they are doing, because while I waited I texted friends and said I found our tire place. It is service like this that makes me a client for life. Thank you Crown City!!!
艾力克斯 李詠嫻Taiwan Happy Family
★★★★★
07/12/2022
Google
Great new place. Super nice setup and Mikey and Thomas were professional and a great help. Clean, spacious, and fantastic service. Got lucky and rolled in during their grand opening. Helped me fix my tire and they will beat tire racks prices.
Jen M.
★★★★★
07/12/2022
Google
Nice! This is a new location. And it's actually a better commute for me. I've been to their other location in Pasadena near Old Town, and it was actually really nice to see the owner, Tom, being at this place. Shows how hands on they are. Needed my tires looked at because they possibly had a nail in one, and got handled quickly. Very clean looking, friendly, accommodating.
Jen M.
★★★★★
07/07/2022
Google
Nice! This is a new location. And it's actually a better commute for me. I've been to their other location in Pasadena near Old Town, and it was actually really nice to see the owner, Tom, being at this place. Shows how hands on they are. Needed my tires looked at because they possibly had a nail in one, and got handled quickly. Very clean looking, friendly, accommodating.
Marshay D.
★★★★★
07/07/2022
Yelp
Very good customer service, and respectful. My tire had a nail inside, they fixed it patched it up for me with no problem. The owner Thomas and Mikey are very generous and pleasant, they get the job done. Very nice clean lobby area, and super clean. I'm bougie at time so this is a major plus for me. I'll be going here to get my tires repaired and will tell my family. They make you feel very comfortable and affordable too.
Jennifer M.
★★★★★
07/07/2022
Yelp
I KNEW IT! There were two nails in my tires. They were slow leaks but I noticed at least 1 tire was looking low. Was going to go to the location in Pasadena near old Town (been there a few times), but when I called to make an appointment, I was informed they had a new location. That really worked out for me because it's closer to my work. Tom was there, the owner, and it was really nice to see him be hands on with the place. I would've expected a manager, but seeing the owner and getting my car taken care of by him was very reassuring to me. I asked to look at my left wheel. Bam! Found a nail. They then looked at the other wheels (even though I didn't ask) and found a 2nd one on the right. Saved me another trip. Thanks Tom for the help!
艾力克斯 李詠嫻Taiwan Happy Family
★★★★★
07/05/2022
Google
Great new place. Super nice setup and Mikey and Thomas were professional and a great help. Clean, spacious, and fantastic service. Got lucky and rolled in during their grand opening. Helped me fix my tire and they will beat tire racks prices.
Armando G.
★★★★★
06/30/2022
Yelp
I just stopped by crown city tires because my low tire pressure light had come on. They were quick and very helpful. Mikey took care of my needs, though it was concluded that a sensor might be out and I should call my dealership since it's a brand new care he was super friendly and helpful! Will definitely be back in the future for my tire needs!
Laura D.
★★★★★
06/29/2022
Yelp
This was truly the best customer service experience I've ever had! The front desk executives have the most fun and positive energy and the work was quick and easy. Loved my time there!
Alex A.
★★★★★
06/17/2022
Yelp
Great service started with the phone call with the front desk. Lester did a quick clean job mounting new tires on my brand new wheels followed by a thorough job on the alignment by Mike who stayed late to make sure it was perfect. All around great shop with knowledgeable and friendly staff.
H Scott
★★★★★
06/15/2022
Google
Ten stars. As a woman, I never feel 100% welcome or respected in male dominated auto spaces, and I am never sure if I am being taken advantage of. I came in this morning to get air in my tire as the light had come on. I was greeted by the most lovely, warm, capable woman—I can’t remember her name, but she has worked in hospitality a long time and it shows. Mikey jumped on it and he was so nice to me, answered all my questions, and I never felt demeaned in any way as I so often do. They fixed my tire quickly and generously. They really know what they are doing, because while I waited I texted friends and said I found our tire place. It is service like this that makes me a client for life. Thank you Crown City!!!
HJ Scott
★★★★★
06/15/2022
Google
Ten stars. As a woman, I never feel 100% welcome or respected in male dominated auto spaces, and I am never sure if I am being taken advantage of. I came in this morning to get air in my tire as the light had come on. I was greeted by the most lovely, warm, capable woman—I can’t remember her name, but she has worked in hospitality a long time and it shows. Mikey jumped on it and he was so nice to me, answered all my questions, and I never felt demeaned in any way as I so often do. They fixed my tire quickly and generously. They really know what they are doing, because while I waited I texted friends and said I found our tire place. It is service like this that makes me a client for life. Thank you Crown City!!!
Steven Preciado
★★★★★
06/12/2022
Google
I was in a tough situation where I had to get a job done on a 2021 Toyota Corolla within a half day to leave town to keep my itinerary for travel. I was referred to Crown City Tire Auto Care by a client of mine in Pasadena at 4pm on a Wednesday. From the initial phone, vehicle checkin and inspection Crown City staff were sharp and on point. All were knowledgeable from Mikey, Adrien, Pedro , Eddie and Xochitl. The job was complete and handled in the time frame needed. In a situation like this before I had been over charged for work I didn’t even need. I was happy when I seen the final invoice I knew that Crown City were honest about the work needed. And I knew they did quality work by how busy and how happy people were at the counter picking up their vehicles. The car made it to my son Airmen Preciado US Air Force , Thanks guys!
Hope Booksh
★★★★★
06/12/2022
Google
This morning I found a nail in my tire and was about to let it ruin my day until I remembered Crown City! When I called, the manager Eddie was incredibly kind and helpful and said I could bring my car by at my convenience and someone would be there to help. I’m not exaggerating when I say that within 10 minutes of my arrival Mikey had my tired all patched up and I was ready to go on my way! I had never before been to an auto shop this fast or affordable! I cannot recommend Crown City Tire & Auto and their talented team enough! I will be telling all of my friends that this is the place to go for all auto needs! Thanks Eddie and Mikey!!
Melissa L.
★★★★★
06/11/2022
Yelp
This place is phenomenal. 5-star service all the way. I came in with a bolt in my tire. They were so kind to me because I had my two kids and my dog with me so they assisted me as much as they could and got my back on my way quickly. They were efficient and they did a great job. Every person I came in contact with greeted me and made sure I was taken care of. The manager was professional, friendly, and honest. I will be going back soon for a set of new tires and I would definitely recommend them to all my friends and family.
Wichita C.
★★★★★
06/07/2022
Yelp
Great customer service,Valerie and Mikey helped me out and they were extremely attentive, while also providing information to help me make the best decision for my car. I would highly recommend this company, best customer service around.
Steven P.
★★★★★
05/28/2022
Yelp
I was in a tough situation where I had to get a job done on a 2021 Toyota Corolla within a half day to leave town to keep my itinerary for travel to Texas. I was referred to Crown City Tire Auto Care by a client of mine in Pasadena at 4pm on a Wednesday. From the initial phone, vehicle checkin and inspection Crown City staff were sharp and on point. All were knowledgeable from Mikey, Adrien, Pedro , Eddie and Xochitl. The job was complete and handled in the time frame needed. In a situation like this before I had been over charged for work I didn't even need. I was happy when I seen the final invoice I knew that Crown City were honest about the work needed. And I knew they did quality work by how busy and how happy people were at the counter picking up their vehicles. The car made it to my son Airmen Preciado US Air Force. Thanks guys!
Xi Zhang
★★★★★
05/12/2022
Google
Nothing else I need to say. "The best customer service that I have ever met" is enough
Aqsa Altaf
★★★★★
04/12/2022
Google
Best service I ever had! Mikey and Andres were the kindest and most helpful. So appreciate their honesty. Will be going again for sure for all my car needs.
James Simon
★★★★★
04/12/2022
Google
Excellent customer service and their staffs were knowledgeable. I was able to have one of my lights replaced and it was great.
Ali LaBelle
★★★★★
04/12/2022
Google
Mikey and Alex helped me so much in a tire emergency - they patched up a hole right before I was about to drive long distance and were so nice the entire time. Thank you guys!!!
Michael G.
★★★★★
04/10/2022
Yelp
They are very responsive and do A great job! I enjoyed their professionalism. Give them a try...
Brittany A.
★★★★★
04/04/2022
Yelp
Everyone in the shop was so kind and helpful! My boyfriend and I wanted to walk over to Starbucks while they fixed our tire, but it was raining a little and they noticed we didn't have umbrellas so they went in their office and came back out with some umbrellas for us to use. They fixed our tire quickly and perfectly and they were so nice to talk with while we waited. I'm so glad we have such a great auto repair store so close by!
Anonymous
★★★★★
03/17/2022
Google
Excellent customer service and their staffs were knowledgeable. I was able to have one of my lights replaced and it was great.
Ryan L.
★★★★★
03/11/2022
Yelp
I needed to have my alignment done on my 2016 Tesla model X. I called that morning and was able to get in first thing at 9 AM. Customer service was excellent. The front desk greeted me with professionalism and friendliness. They got me right in and they communicated very well as to what was going to take place with my car. They got me done in less than an hour and promptly called to let me know. Mike the technician was excellent. He was honest, professional and unpretentious which I appreciate in this town. He told me what was wrong with the car and what was done to correct it. Great service and reasonably priced as well. I will continue to come back to have my other cars serviced as well.
Isabel
★★★★★
03/07/2022
Google
As a woman, I usually have a hard time feeling comfortable in the male dominated auto shop setting. My dad works on cars but is all the way on the east coast. Since moving out to LA, I put off getting work done on my car due to fear of getting taken advantage of and demeaning conversations. I came in on short notice and was able to get my tires filled and looked at immediately. I was greeted and directed by 2 very helpful and assertive women before getting my tires filled. And shout out to Mikey for enjoying witty banter about my wheels being curb magnets and explaining to me why my tires pressure was so low in an appropriate, informative way without making me feel like an idiot. Definitely will be back here by the end of the week to patch up a potential hole in one of my tires. Thank you for the very efficient and friendly service, friends! I'd give 10 stars if I could.
Ian R.
★★★★★
03/04/2022
Yelp
My tire pressure light went on twice this past week, so I figured I must have run over a nail. I had heard about Crown City from a friend and since they got really good reviews, I decided to pop by after work to see if they could fit my car in. Andres and Mikey were EXCELLENT and efficient! I was in and out in less than 20 minutes. Fantastic service, highly recommend!
Priscy M.
★★★★★
02/28/2022
Yelp
Went there today for the first time because I got a flat tire the night before. It's the first placed that popped up when I looked up a tire shop close to where I work and I'm very happy I went. As soon as I got there I was greeted and asked why I was there. Quickly showed the receptionist (who was so nice and helpful) my tire and she took my information down and told me if I wanted to wait she'd get me checked in. Took all of a few minutes for her to come back out and let me know Brain would be taking care of patching up my tire and gave me a 30 minute wait. Honestly it didn't even feel like 30 mins and Brian was efficient, helpful, friendly and did a great job. It was a great experience and would definitely go back if ever in need.
Robin M.
★★★★★
02/23/2022
Yelp
Thank you Andreas & Mikey for making todays visit painless! A+ customer service from beginning to end - which can be so hard to find these days
Ana V.
★★★★★
02/21/2022
Yelp
My car tire unfortunately had a nail in it. I was lucky enough to find Crown City. It's tucked away in a nice neighborhood, but still very easy to find as it's right off of Fair Oaks. This auto shop is very clean and the team is so attentive. As soon as I parked, they asked what they could do to help me. They noticed my tire right away and patched it up. It took less than 20 minutes. They are honest, kind, and genuinely care about you and doing a job well-done. I'm glad I found them! I plan to come here for my other car maintenance needs after such a great experience. Give them a call :).
Patricia L.
★★★★★
02/08/2022
Yelp
I needed one of my tires patched. I had to come here when the place I was originally going to told me that they were out of patches (??!!??), and wouldn't have them for another 3 days. I instantly felt so welcomed by Xochitl and Mikey - Like I had been coming there for years. I usually take my car to the dealer for regular big maintenance, but I think I'll start coming here for the little things, like oil changes. They are a FANTASTIC TEAM!!
Bridget B.
★★★★★
02/04/2022
Yelp
Unexpectedly needed new tires. Went here because it was the closest tire place off the highway. They only had 3 of tires i needed and took initiative to send someone out to pick up the 4th. Was in and out in under 2 hours! Customer service like this is hard to come by. The atmosphere and the team were incredibly helpful. If I could give them 10 stars I would.
Monique R.
★★★★★
02/02/2022
Yelp
Today i stopped at the closest tire shop to me because my tire pressure was extremely low. Boy did i get lucky. These guys helped me fix a nail puncture in my tire. They were knowledgeable and have made a customer out of me because of their customer service and concern for my safety. 4 members of the team helped me but unfortunately i only caught Mikey and Xochiti's names. I will be going back to replace all tires very soon.
diva l.
★★★★★
02/02/2022
Yelp
Ok for all your tire needs this is the place you can rely on. They helped my flat fixed right away and even helped me get some new tires for my balding wheels in my lease: my car needs special Tires and they were experts and professional on what my car needed. They take care of alignments as well. So it's a one stop shop which for a busy working mom it's perfect and necessary !!! Ask for xochitl or andres they will help stat and get on the job for you! I am telling all my friends !
Matt M.
★★★★★
02/01/2022
Yelp
Very fast and very friendly! They'll bring you home when you drop off your car and pick you up when they're done. Would definitely recommend!
Samantha Jain
★★★★★
01/31/2022
Google
They seriously have the best customer service I have ever encountered at a car service place. Andres, Mikey and the whole team are MVP’s who made the process of getting our car ready for a long road-trip painless and as affordable as possible. They took the time to explain pros/cons, and find us the best deal on tires. Other tire shops were several hundred dollars more expensive than them. I can’t thank them enough for their amazing service and sheer kindness. Please support their small business :)
Chewy B.
★★★★★
01/27/2022
Yelp
Honesty and Integrity. If you are looking for a trustworthy business to service your cars, look no further. I am 47 years old, and this is the absolute most honest business I've been to in my entire life. There was a misunderstanding on my service, and they went above and beyond to correct it and make it right. They made me feel like I was completely taken care of. They gained a customer for life and I will recommend this business to ALL of my friends and family. Truly amazing service!
Paul V.
★★★★★
01/17/2022
Yelp
I had a flat about 1 mile away and the crew here was very helpful in changing my tire and getting my car in a safe position. There were helpful in my options and I was back on the road within 30 minutes. Great Service
Aaron Price
★★★★
01/12/2022
Google
Great service, fast, and always do a good job, makes good on anything that goes wrong with repairs at no cost.
rafael reza
★★★★★
01/12/2022
Google
GOOD customer service and friendly
Susanne Cohen
★★★★★
01/12/2022
Google
A big shout out to Crown City for fixing my tire - same day repair. Eddie, Chucho, Mikey were all so friendly and helpful. I feel like I'm part of a car family with great brothers! Thank you!!
Gabrielle DeCaro
★★★★★
01/12/2022
Google
Alex did a great job 👏
Greg Szot
★★★★★
01/12/2022
Google
I called to see if I could get my tire patched and they were able to get me in that afternoon. The ladies at the front desk were very welcoming and helpful. Oscar and the owner paid extra attention to getting my car on the jack without causing any damage (my car has a low ride height) which was much appreciated! Will definitely come back when my car needs another service.
Adam Kirk
★★★★★
01/12/2022
Google
Excellent and friendly service. Thanks again guys.
James Converse
★★★★★
01/12/2022
Google
Sad the old owners have retired, but the new staff is friendly and the place has been remodeled. I think it's more professional than it was before. Also, the staff is very helpful and human.
stewart young
★★★★★
01/12/2022
Google
Came in today without an appointment to get my tire with a screw repaired. The staff and service were amazing! Even though their initial assessment was the tire may be unrepairable because the puncture was too close to the sidewall, they attempted the repair anyway. Oscar, Mikey, and Ted were able to salvage my fairly new tire (5k miles) and save me from buying a new tire. They completed the repair quickly and professionally, even wiped down any surface they touch to ensure safety from the Covid virus. Best part of it all, when Thomas tried to remind staff to use the lift accessory (“puck”) to not damage the batteries found in the under carriage, staff already had the puck set up underneath the car ready to be used. Had a nice chat with Thomas too during the repair| it turns out, he is the owner of the shop! I can’t say enough about the staff and service you get here. Staff are knowledgeable, friendly, and professional. The facility is clean and organized. It is hard to find a repair shop that you have confidence in and trust, but I think I may have just found one. This was my second visit to this shop and it will definitely not be my last!!
Mila Myles
★★★★★
01/12/2022
Google
I've been to Crown City Tire & Auto Repair twice to have my Jeep serviced, and both times the entire staff was friendly and easy to work with. They're definitely my go-to auto repair shop in Los Angeles. Neidy at the front desk is a rock star and made the whole experience very smooth. Mikey most recently serviced my Jeep, and he did a great job, taking the extra time to make sure everything was correct. Being locally-owned and operated is a huge plus, and the attention to detail shows. Also, as a transgender woman, it can be unnerving to deal with people in stereotypically masculine environments. You never know how people will act. Suffice to say, Neidy and the rest of the staff were very affirming, which isn't something I ever expected to say about an auto repair shop. They made me feel very comfortable, and for that, I'm extremely grateful. Thank you, Crown City Tire!
Peter Chun
★★★★★
01/12/2022
Google
Had a flat tire near Huntington Hospital and saw this place listed in Google Maps nearby. This place was awesome. Though it was 2 in the afternoon on a Friday and had no appointment, they were able to get a tire delivered for my CX-5 within an hour. By 3:40 I was on my way home. The gal at the front desk was exceptional and everyone who came to the shop were treated to top notch customer service. Will definitely bring my car here in the future.
Lenny Dondiego
★★★★★
01/12/2022
Google
I called 5 minutes before they were closing because I had a flat tire and the wonderful female receptionist (I didn’t get her name) told me I could still come in. Alex helped me figure out the issue and even though I needed a new tire everyone was so helpful and kind. I will definitely be coming back for all my car services. Couldn’t recommend this place more!
Elizabeth Belton
★★★★★
01/12/2022
Google
Mikey and Jackie gave excellent customer service! They went above and beyond to help me with my plates. I had never been there before but will definitely be back! Thanks guys!
Jae Jaejae
★★★★★
01/12/2022
Google
Drove in for a tire air pressure check, they were quick and easy. Feb 2021 they got too good for there own good, make you come in to talk to manager about battery terminal pricing, get there oh he just left to staples center do you wanna wait , huh why tell me to come in and he's not here.
Marc Steidler
★★★★★
01/12/2022
Google
CCT was fast, flexible, and professional. The team, including Ruben who patched my tire, was exceptionally friendly, too! Great customer experience all around.
Kabir Anderson-Singh
★★★★★
01/12/2022
Google
I came here twice in the last month without an appointment and both times everyone at Crown City Tire was incredibly helpful! Jacqueline helped me in the office both times and was so nice and efficient, making sure my car got looked at as quickly as possible. Most recently, Alex and Mikey patched a tire that had a screw in it. They were super quick and thorough: I was back on the road in very little time. On my previous visit, Oscar inspected my tires since my tire light was on. That time, Oscar was thorough in the inspection and in confirming that my tires were in fact properly inflated and that the light was just on. Thanks so much to Jaqueline, Alex, Mikey, and Oscar! Everyone at Crown City Tire was so helpful and also so careful to take COVID precautions with distance and sanitizing. I definitely recommend Crown City Tire and plan to come back whenever I have another issue with my tires!
Jazmine Lauren Sanchez
★★★★★
01/12/2022
Google
This place was the closest to home and we were running on a flat tire. They were honest about our tire still being usable rather than making us think we needed a new one. They patched it up real quick. 30 bucks was the most I've ever paid for a patch though! Beats buying a whole new tire haha. Other than that amazing staff. Mike and Oscar were a great help. Thank you guys!
nirvana indian cuisine
★★★★★
01/12/2022
Google
Ted and Oscar were a great help changing my tires my new tires very fast! Thank you for the great service! Will be back again.
Peter Kazanjian
★★★★★
01/12/2022
Google
Absolutely incredible service! Honest owners, hard working staff, super-clean storefront, swift service! I strongly recommend them and will be coming back for years to come!
Bernard Pastorik
★★★★★
01/12/2022
Google
Found you guys on a Google search for a tire repair...Eddie got me in quickly (no appointment needed!), and Mikey took great care of me - and FAST! Props to you both!! I will be referring people to you when they ask!
Aries Hu
★★★★★
01/12/2022
Google
I have got perfect service in this place, staff and technicians are super friendly and nice, the technicians whose name star with letter Mi and his super nice coworker are very nice guy, they gave me very specific description of my tire problems and fixed it with their proficient skills. I highly recommend this place and you will have a perfect experience!
Prieto Crystal
★★★★★
01/12/2022
Google
Alex and Mikey were the most helpful individuals I have ever met at a tire place. I appreciate all the work they did for me. Give them a raise!
Lincoln Chen
★★★★★
01/12/2022
Google
Super nice and professional mechanics and staffs!
Dakota Spycher
★★★★★
01/12/2022
Google
Went in for a tire patch. Excellent service and customer service from Mikey and Alex.
Christine Tran
★★★★★
01/12/2022
Google
I went here to get my tire patched and had a great experience. Oscar helped me and was very friendly & helpful. I got in and out with no hassle! Will definitely be going back.
Milton Cabrera
★★★★★
01/12/2022
Google
Incredible service! They were fast and are extremely friendly. They make you feel like family. Prices are competitive as well. Service was quick. They seem busy, but I take that as a good sign. Especially since there are numerous other tire shops in the area.
J.D. ROBINSON
★★★★★
01/12/2022
Google
Mikey Alex Adrian great guys that worked on toys
Jon Freeman
★★★★★
01/12/2022
Google
The best experience at a service station that I ever had.
Michael Jao
★★★★★
01/12/2022
Google
Mikey and George are awesome individuals. We got a flat tire on our way to San Diego, luckily, this was the closet tire repair shop. Our rental car needed specific tires and they offered several different options. However, time passed trying reach our rental service. Without any question, they found a spare used tire, free of charge. They got us back on the road for our vacation. They were very patient, kind, and compassionate people. You will not be disappointed.
Jay K
★★★★★
01/12/2022
Google
This guys are the best in the game!!! Very professional, polite 🔥🔥🔥🔥
Evan Braswell
★★★★★
01/12/2022
Google
Place was great. Alex and Mike were able to patch a hole I wasn’t sure could be patched in record time.
Gerardo Larios
★★★★★
01/12/2022
Google
Ted there is great 10/10 service
Richard Calandra
★★★★★
01/12/2022
Google
These folks Were so friendly and helpful I will never go anywhere else for my automotive needs. It’s really refreshing to meet a bunch of people out of there to help! Thanks guys!
Y Gordon
★★★★★
01/12/2022
Google
I love this shop! They have AMAZING service and were very quick!! They were by far the most clean Auto repair shops I have ever been to!!!! I recommend everyone to go to crown city tire for the best experience!! Go Eddie! Service: Tires
Good Citizen Media Group
★★★★★
01/12/2022
Google
Superior quality all around! Above and beyond front office, supportive tech, fast service and super clean. Crown City treats everyone like royalty.👏🏼👏🏼👏🏼👏🏼👏🏼 Services: Brakes, Wheel alignment, Tires, Air conditioning, General repairs & maintenance
Mauricio Rojas
★★★★★
01/12/2022
Google
Showed up. Had a slow leak Mikey fixed it up and checked all my other tires
Cindy Kuan
★★★★★
01/12/2022
Google
Came here with a nail in my tire that was unpatchable and they sent me home with a loaner tire free of charge! They really care for our safety on the road. Mikey was so helpful and informative. He helped me understand how to recognize when tires wear and tear. Had such a great experience, would highly recommend this business to others! Thanks so much!
Steve
★★★★★
01/12/2022
Google
I *never* write reviews, but Crown City set themselves above all the rest today. My wife and I were driving to San Francisco to meet a deadline when we got a flat. Since I'm so smart I figured a "big box" tire store would have what we needed and install it fast. WRONG. Every single place either didn't have the right tire, or couldn't do the work without an advance appointment, or both. So my wife, who lives locally, said "try Crown City, they have great reviews on Google." I called and yes, they have the tires and yes, they can do the work today. Plus an oil change! Now our car seems to float down the street, it runs so smooth. So a big thanks to Andres for fitting us in, and a big fist bump with explosion to Mikey, who did the work and explained it all so clearly. This place has their act together, no doubt.
Julia dennett
★★★★★
01/12/2022
Google
Mikey at Crown is very polite , efficient and always welcoming!!! Thanks for everything!
A P
★★★★★
01/12/2022
Google
I went in earlier today because my tire pressure and lightbulb light warning were on. As soon as I arrived I was greeted by Mikey and he asked what I needed helped with…once I told him he asked to pull in and he was able to check the tire pressure and put air on the tires. He showed me what lightbulb needed changing because I couldn’t find it… it turned out it was the smallest bulb in the front which was hard to even notice but Mikey was quick to find it. He was able to get me out in less than 10 min… Fast and Great customer service, exactly what I needed
Ciela Aquino
★★★★★
01/12/2022
Google
The best thing about this place are the workers! Very honest and attentive. I appreciate that they were able to patch my tire instead of making me buy a new one. Thank you Eddie and Alex for taking care of me!
Virginia Thompson
★★★★★
01/12/2022
Google
I recently took my son's car into Crown City Tire because twice before Kia Alhambra had told us there was nothing wrong with his tire even though it was going flat every morning. Crown City did a proper job of inspecting the tire and finding the puncture. Even though I was going to return to Kia because the tire was warrantied, Ruben gave me a loaner tire while we got it repaired. When I returned the loaner, he met me at my car and took the loaner out of my trunk. Crown City did everything that Kia Alhambra failed to do and all with no benefit to themselves. I have nothing but good to say about this excellent and caring company. Ruben was kind and gracious. We will definitely be bringing our son's car here in the future. I will never again buy tires from Kia!
Tim Mantis
★★★★★
01/12/2022
Google
Mikey was great! Helped me out with a temporary tire so I could get my warranty tire fixed!
Rich Huett
★★★★★
01/12/2022
Google
I was stranded in Pasadena. Hit am enormous pot hole in the dark. Pasadena must be famous for these as this is not the first one that damaged my car. I managed to get my spare tire on, but it was mostly flat too. The micro spare would not make the trip home to Orange County. I limped into Crown City Tire at 4:45pm. They close at 5:30pm. There were several cars and I thought I was doomed to have to find a hotel for the night. Even though they were busy, I was warmly greeted by a young lady who was able to get me some help. They searched and searched but they did not have my size. Mickey and the guys that I didn't catch their names all worked to find me a free loaner to get me home. I am so greatful to Mickey and all the staff here that I am coming back tomorrow to buy a full set of new tires! Thank you all, you guys are awesome!
Gen B.
★★★★★
01/12/2022
Yelp
Great customer service, reasonable and professional! I had a flat tire and needed two new front tires. They were able to acquire the tires I needed quickly and replace them - total was $200 cheaper than the dealership quoted. However the next day, my newly replaced tire was leaking air so I brought it back in to be checked out. They found that the rim had a small crack in it and was not allowing a tight seal with the tire. They called several places to locate the appropriate rim. After getting the rim, they replaced it and the tire at no charge. A big shout out to Andres for all his help! Definitely would come back and highly recommend!
Tynan Y.
★★★★★
01/10/2022
Yelp
Had a hole in my tire and they fixed it fast and for a very reasonable price. Very nice staff, very professional and helpful. Will go back.
Paul C.
★★★★★
12/28/2021
Yelp
Crown City has been my family's go-to for all our tire needs. I've gotten many new tires at a reasonable price, with above and beyond service from Andres to find hard-to-find OEM stamp tires for my cars. Today, with the recent rains, my wife found a nail in her tire and a slow leak. I headed to Crown City tire and my run flat tire was expertly patched by Mikey and I was back on the road in no time. Couldn't recommend a business more! 5 stars!
Ernesto A.
★★★★★
12/28/2021
Yelp
My car was pulling to the left after I had suspension work done. I knew that meant the wheel alignment was off, so I decided to do some research and look for a reputable tire shop with good reviews. Crown city tire popped up and they had a ton of great reviews! So I decided to give them a shot. I called them and set up an appointment at 3 pm. I arrived 10 minutes early and was greeted as I walked in the waiting area and was attended to promptly. After they took down my information and car keys I sat down and read a book from the selection they provided. Next thing I knew my car was ready and it had only been less than an hour from the time I first arrived. Their prices are reasonable and their service is swift and professional. Shout out to Adrian and Mikey for correcting my alignment!! Thank you Crown City tire!
Denise C.
★★★★★
12/23/2021
Yelp
I was driving in Pasadena when I suddenly noticed that my Tesla was alerting me that my rear tire was losing air and would be flat soon. In a panic, I googled the nearest tire spot and I am so glad it happened to be Crown City. The guys at this spot are so nice and efficient. The shop was packed so they wouldn't get to my car for a while but they offer a shuttle service to drive you wherever while you wait (awesome perk - Carlos is great). Eddie called me when it was done and I picked it up no problem. Shout out to Mikey for patching up TWO holes in my tire. Highly recommend this spot. Great guys.
Veronica O.
★★★★★
12/20/2021
Yelp
Mikey and Andres were super helpful and kind! I pulled in and they took a look at my tire right away. Andres was honest with me and explained that it wasn't an urgent fix but needed to be addressed sooner rather than later and showed me the separation starting on the tred. Mikey was super thorough and helped me figure out why my tire light was on. We had to take off the cover from the spare and fill it. He was very gentle removing and replacing the cover. I've been here before and will continue coming back for all my tire needs!
M T.
★★★★★
12/15/2021
Yelp
My car had a flat and they were so responsive and kind with the request. Truly recommend them! Rueben was truly amazing!!!!
Gladys M.
★★★★★
12/06/2021
Yelp
Best tire place ever!! Friendly, helpful staff, and very quick service. I have came here several times and have been giving a lot of knowledge in regards to tires and when I need a to replace them. Mikey is very friendly and extremely helpful. They are always prioritizing COVID-19 safety.
Virginia T.
★★★★★
11/29/2021
Yelp
My son had a tire with a leak that caused it to be flat every morning. We purchased this tire from Kia and had a warranty on it. We took the car to Kia twice and each time received no help. We were told it was fine. So I took the car to Crown City tire where they tested the tire and found the leak. It was too bad to fix and required a new tire. Even though, I needed to return to Kia to get them to honor the warranty (which has been quite a journey), Ruben at Crown City put a loaner tire on my car, and put the bad tire in the trunk for me to take to Kia. When I returned with the loaner tire, he met me right at my car and took it out of the trunk for me. What a kind, gracious guy, and what an amazing place. I wish I could say the same about Kia Alhambra, but I will leave that for a different review. Next time I will buy my tires and do all my service work here at Crown City.
Mohit M.
★★★★★
11/23/2021
Yelp
Called in advance to see if they could accommodate me at short notice to check for what appeared to be a leak in one of my tires. They said that they were booked today, but that I was welcome to walk in, so that's what I did. Mikey was super helpful, and carried out a leak test and added air to the rest of the tires too. All in all, very fast (I was probably there for about 10 minutes) and friendly service for my walk in. I am happy to come back here if I ever have any problems.
Jennifer M.
★★★★★
11/18/2021
Yelp
I guess I can officially call this place "my auto place". Been here a few times and happy each time. For quite a few months now my car had been making a very weird noise upon start up. It would sound off really badly and then go quiet for a time. Finally I decided to bring it in to get it looked at. Long story short, the noise is now gone -- and on top of all that, I was able to get some other things that needed to get done handled. I had three cracks on my windshield that I had been meaning to take care of, i needed to get the belt replaced, as well as an oil change. All got handled! They even put in new wipers for me. It was also very helpful that they provided me at shuttle service so that I was able to be dropped off at my work, and then picked up on the day that I needed to take my car back. Thank you, Crown City!
Steve
★★★★★
11/11/2021
Google
I *never* write reviews, but Crown City set themselves above all the rest today. My wife and I were driving to San Francisco to meet a deadline when we got a flat. Since I'm so smart I figured a "big box" tire store would have what we needed and install it fast. WRONG. Every single place either didn't have the right tire, or couldn't do the work without an advance appointment, or both. So my wife, who lives locally, said "try Crown City, they have great reviews on Google." I called and yes, they have the tires and yes, they can do the work today. Plus an oil change! Now our car seems to float down the street, it runs so smooth. So a big thanks to Andres for fitting us in, and a big fist bump with explosion to Mikey, who did the work and explained it all so clearly. This place has their act together, no doubt.
Cindy Kuan
★★★★★
11/08/2021
Google
Came here with a nail in my tire that was unpatchable and they sent me home with a loaner tire free of charge! They really care for our safety on the road. Mikey was so helpful and informative. He helped me understand how to recognize when tires wear and tear. Had such a great experience, would highly recommend this business to others! Thanks so much!
Debi P.
★★★★★
11/04/2021
Yelp
Pulled into their establishment late yesterday afternoon because my "dummy" light was on in car. Low tire pressure. I had attempted to put air in the night before but apparantly did not do it correctly because the "dummy" light came back on. Long story short I came here and a young man Alex put air in all 4 tires! He said they were at 27 and should be at 35. Egads, not safe. He didn't charge me anything! Wanted to give him a tip but left my cash at home. So I going back right mow to give him one. I highly recommend this place. Very helpful and courteous.
Farzana A.
★★★★★
11/04/2021
Yelp
Needed to get tire patched super last minute while the shop was almost closing. Thomas advised they'll wait for my arrival and get the work done. Not only was the job done so well, the owner never rang us up. Super friendly, clean and professional. Not only did they fix and patch the leak, they also filled up windshield liquid as the sign was showing on my dashboard. Excellent customer service, very nice owners. Definitely recommend this place for tire replacement and other related needs.
Mauricio Rojas
★★★★★
11/02/2021
Google
Showed up. Had a slow leak Mikey fixed it up and checked all my other tires
Deborah M.
★★★★★
11/02/2021
Yelp
Just want to say huge THANK YOU to this place. I stopped in today because I had a slow leak on my rear tire. Here's why this place deserves all the stars... I had just dropped off my mom for a doctor's appointment and didn't have much time before I had to pick her up. I don't live in the area so I just chose the closest place to the doctor's office that Waze could find. I didn't care about cost, just needed to be out of there quick. In addition, I had my 2 month old baby with me, so I definitely didn't want to spend all day there. I was told it would take about an hour for the patch. Cool. When the mechanic removed the tire he said it was bald and not patchable and it (and the other 3) had to be replaced. I definitely didn't have time for that. Plus they didn't have the tires on hand. So they gave me a loaner tire so I could get home safe and charged me NOTHING! I almost couldn't believe it. Wow wow wow! If I lived closer, this would be my go to tire place! Customer service champions! Thank you once again!!
Jerry Y.
★★★★★
11/02/2021
Yelp
Came here for my Mercedes scheduled maintenance. Had everything checked out by the team and whole process was courteous and welcoming. From checking in with Eddie, to meeting Mikey the tech, and lastly checking out with Valerie. Love it here. Thanks team
Arthur K.
★★★★★
10/12/2021
Yelp
I used to have my all my tires installed at a nearby tire shop chain, but the service seemed to be steadily dropping each time I went. Wait times increased, estimates were unreliable, and the fantastic service that initially sold me had all but disappeared. After 12+ years as a loyal customer, I decided to look elsewhere. I am so glad that I found Crown City Tire Auto. From the very first phone call, Valerie was professional and courteous. She was transparent with their pricing and provided me with a detailed estimate for a set of Continental DWS06+ tires and 4 wheel alignment on my Dodge Challenger. Upon arriving for my appointment, they checked me in quickly and offered an accurate time estimate on when I could expect the work to be finished. While waiting for the work to be completed, I was given text updates on the progress of my vehicle's service. I was really happy with the communication, and everything was completed on time. Upon pickup, I was greeted and acknowledged as soon I arrived. Andres went over the details with me and was happy to answer any questions that I had. The final invoice matched the initial estimate exactly, and my car was ready to go. It's great to see a company that really values how they treat their customers. It wasn't just the people working at the counter either. Everyone seemed to have a really positive attitude towards customers which was very much appreciated. Glad to have found a local business that can take care of my tire needs. (Side note: they have people that know how to drive a manual properly, which seems to be getting rarer and rarer these days.)
Debbie M.
★★★★★
10/12/2021
Yelp
I've always taking my car here for tires. This is the first time I've taken it in under new ownership. While they were examining my tires they told me that I need a new rear brakes sooner rather than later and showed me why. I was heading out on a long distance trip so I had the brakes fixed. They couldn't get the appropriate parts for my car because they were on a massive nationwide backorder. Explained to me what they were going to do to fix the problem and I picked up my car and everything was fine. I was aware of what the problem could be and as I was driving on my way back from my trip I felt the tell-tale stutter. This is not a safety issue but a performance issue. I called them and as soon as they got my call they went on a search for the appropriate parts. I brought my car in and they fixed it with no questions asked. That is great customer service and they really care about safety and overall satisfaction
Brianna M.
★★★★★
09/24/2021
Yelp
I found a nail in my tire this morning on the way to work. Worried I would have a flat by the time I got off I called this place since it was close by my job. The gentleman was so friendly and said I could leave my car and pick it up before closing since I was pressed for time at worm. When I got there Mikey helped me out and even offered to give me a ride back to work. I believe Eddie (sorry if I got your name wrong) helped me get all set. When I came back they had my car ready. They even comped my patch which helped turn my day around. Everyone there was so friendly. The place was clean and I was so amazed by the service. I highly recommend Crown City Tire! I will be going back because good customer service is hard to find now a days. Thank you everyone at Crown City Tire!!!
Y Gordon
★★★★★
09/14/2021
Google
I love this shop! They have AMAZING service and were very quick!! They were by far the most clean Auto repair shops I have ever been to!!!! I recommend everyone to go to crown city tire for the best experience!! Go Eddie!
Deepthiman G.
★★★★★
09/01/2021
Yelp
Crown City Tire Auto was fantastic. I had a leak in my Tesla Model 3 tire that I learned required patching. I was helped by Mikey, a super nice and very skilled mechanic. He explained everything clearly and took care of what I needed efficiently. They were honest and didn't upsell. The location is on a beautiful street and the shop itself was clean and pleasant with plenty of hand sanitizer available. They also sanitized the steering wheel and other interior that they came into contact with after they fixed up the tire. Overall, highly recommended.
Good Citizen Media Group
★★★★★
08/31/2021
Google
Superior quality all around! Above and beyond front office, supportive tech, fast service and super clean. Crown City treats everyone like royalty.👏🏼👏🏼👏🏼👏🏼👏🏼
Good Citizen Media Group
★★★★★
08/31/2021
Google
.👏🏼👏🏼👏🏼👏🏼👏🏼 High Quality, Professional and Excellent Service. Once again, Crown City treats everyone like royalty.
Francesca C.
★★★★★
08/27/2021
Yelp
Crown City Tire was an incredible help! One of my tires blew right off the freeway, around their neighborhood. Although it was closing time for them, they stayed at work after hours waiting for my AAA tow service to tow my car. I do not live in the area, had to attend a client meeting, and did not know what else to do. Mikey and George were super fast and professional, but above all I appreciated their willingness to go above and beyond for an emergency. Great service, great people. Thank you!
Robert M.
★★★★★
08/17/2021
Yelp
I came in late afternoon with a ripped tire the whole staff took care of my tires Mikey gave me assistance and Valerie and had me on my way . The best and quickest service ever thank you so much Crown City Tire and staff Andre's check me out great service May pop at any time .
Jolynn B.
★★★★★
08/12/2021
Yelp
I walked out to a flat tire midday yesterday and had to get it fixed ASAP as I have plans with folks from out of town this weekend. Thank goodness for Crown City. I called and said, "I know this is a long shot, but any chance you could get me in today?" They assured me they could and I could bring down my car immediately. Once there they even offered me a ride home since I was dropping off! I chose to walk as I live fairly close but I've never had a shop offer that. Anyway, they ended up having to replace the tire but did not try to oversell or force replacement of all tires, Andre said my tread was good enough that it wasn't necessary. The price for the repair/replacement was totally fair and the process easy as heck! Will definitely be returning here!
Ange M.
★★★★★
08/06/2021
Yelp
This place is great!! Friendly, very efficient staff & fair prices. Thank you to Eddie, Alex, Oscar and the entire team.
Xine T.
★★★★★
08/04/2021
Yelp
This is my favorite automotive place I've EVER been to -- I don't intend to ever go anywhere else unless I move. I discovered Crown City by chance when I got a flat tire near them and took my car to the closest available place to get it fixed. What a delight to discover that they are the loveliest, friendliest, most customer-service oriented business imagineable. I don't know very much about cars and always dread dealing with automotive things| car places have so often seemed unfriendly and untrustworthy. Crown City could not be further from this model. They are so clean and friendly and accomodating, and their shuttle service (free and immediately available, at least if you're local) is unbeatable. It's a family business and you'll see the same people each time -- by this point we're on a first-name basis. I also love that I'm able to text with them, rather than having to call. Their prices are fair and they are very transparent and communicative. I really can't say enough good things about this business. If you find dealing with car problems particularly frustrating or anxiety-provoking, take your car to Crown City. They make such clear effort to take care of their customers and really take the stress out of automotive maintenance.
Deep P.
★★★★★
08/03/2021
Yelp
Terrific and trustworthy auto shop. I've gotten all manner of work done here from oil changes, to brake pads, to new tires on my Genesis. It's always a better deal than my dealership, the work is just as good if not better, and they are way friendlier. Most recently I came in with a flat tire, flat spare tire, and worn other tires. Thomas took care of me very well and I got a great deal on my new tires and an alignment. Carlos also provided me a very friendly ride home while they worked on the car, and a ride back to pick up my car when it was all done. This place is the best!!
Chloe F.
★★★★★
07/05/2021
Yelp
When I called Eddie with a car that did not start on a Friday afternoon (when I had to be at work the next morning), I was prepared for the inconvenience of possible jumping, towing and Ubering to my house and back to the shop a few times. Within 15 minutes, Eddie and Ruben arrived where I work, had my car started, and brought it to their shop. 30 minutes later, the problem was diagnosed and I was given a quotation for repair. Eddie and his team went the extra mile to complete the job promptly- and offered to drive me home if the work could not be finished. The service, courtesy and professionalism of every member of this blue-chip team was incredible-and my car has never run better. Thank you Eddie, Ruben, Thomas, Mikey, Angelina and Valerie- I so appreciate the pride that you take in your work. Bill F (Glendale, Ca)
Janice O.
★★★★★
07/01/2021
Yelp
I found a nail in my tire so I went Crown City Tire Auto Care to get my tire patched. Valerie was super friendly and helpful and even though I didn't have an appointment, they were able to quickly inspect my tire. Unfortunately it couldn't be patched so they put on the spare tire for me and Valerie put in the order for my new tire. I went back the next morning and within 30 minutes, I was out of there. I truly can not say how amazing and professional they are, especially Valerie and the technician, Alex who worked on my car. I will definitely return for future repairs.
Carl T.
★★★★★
06/22/2021
Yelp
Patched my tire got it back to me in a timely manner even comped my patch Definitely recommend for your tire issues
Richard N.
★★★★★
06/16/2021
Yelp
This place goes above and beyond to take care of your tire issues, alignment, etc. From Valerie in the front to Thomas, Mikey, and Alex. All of them took care of my flat, helped me get the right (special order) tires, with a genuine personal touch. Crown City Tire is way better than my experiences at the larger more corporate places. I feel like these guys really care about me and doing their work with excellence. They have for sure earned my future business. Incidentally, I had to go back recently because of a nail in my tire and they hooked me up with a repair and patch in about 20 minutes AND gave my daughter a Gatorade. :) If you're into supporting local business owners, go here, you won't regret it!!
Jay K
★★★★★
06/14/2021
Google
This guys are the best in the game!!! Very professional, polite 🔥🔥🔥🔥
Emma S.
★★★★★
06/08/2021
Yelp
Oscar is AMAZING!! He was so helpful and kind and honestly made a bad day so much better. I've heard such good things about him and he didn't disappoint! Thank you so much for bringing my week from a 7 to a 10. Would recommend!!
Maddy B.
★★★★★
06/08/2021
Yelp
Oscar from Crown City was amazing! My car had three messed up tires and a dead battery, so when I went to pick my car up with my sister's car, he noticed that her tire also had a nail in it and fixed it!! He was very kind and very helpful. He showed me exactly what was wrong and explained everything which I really appreciated. Great guy!! Would definitely recommend!!
Grace B.
★★★★★
06/08/2021
Yelp
oscar from crown city was so helpful today!!!! I was lost with what to do with my car and he helped me so much. Thank you so much for all of your help oscar, I will definitely come back with any other trouble!
Sean D.
★★★★★
06/03/2021
Yelp
Fantastic service. Had a flat. Oscar fixed quickly and gave me great advice for my tires.
Alivia B.
★★★★★
05/28/2021
Yelp
We had a flat tire and came in without warning, Oscar was so great and got a new tire out and ready so quickly. Everyone was kind and helpful. Great experience
Theresa K.
★★★★★
05/28/2021
Yelp
They were AWESOME and saved me from a huge headache. Last July, I purchased a new set of tires for my Jeep from Crown City Tire Auto Care. This past week, a screw punctured my tire and it wasn't able to be patched. I was so upset that my brand new tire already had to be replaced. BUT! Because of the Road Hazard Protection Warranty I had, I was able to get a brand new replacement put in place quickly for just the cost of their hard work. I was stoked! I called in, Eddie ordered the tire because it wasn't in stock, and it was there and on my car the same day. It was amazing to be taken care of by Crown City Tire. The whole team, Mikey, Oscar, Eddie, and the others were super nice, kept the process streamlined, gave me updates of how long it would be and communicated thoroughly. I will 100% be going back for my auto needs.
Jim W.
★★★★★
05/24/2021
Yelp
I had to have a tire fixed fast and not only did they accommodate but got me out early and at a reasonable price. Enjoyable people as well.
Crys J.
★★★★★
05/24/2021
Yelp
Alex and Mikey were the most helpful individuals I have ever met at a tire place. I appreciate all the work they did for me. Give them a raise!
Chevy E.
★★★★★
05/21/2021
Yelp
So I had to take time away from my day, which if you have errands to run - sucks. I had a tire issue ( a bolt) on my tire! Ugh! So I gave this new business a try. I was greeted by Eddie , who is the service advisor.... Concerned over my needs he gained my confidence for explaining what services could be provided. Needless to say Eddie and his team helped me without hesitation. To top it off I got my service at no charge. You guys are awesome, not just for the free service but because your attention to my concerns. Thank you you have won over a new customer
Aries H.
★★★★★
05/13/2021
Yelp
I have got perfect service in this place, staff and technicians are super friendly and nice, the technicians whose name star with letter Mi and his super nice coworker are very nice guy, they gave me very specific description of my tire problems and fixed it with their proficient skills. I highly recommend this place and you will have a perfect experience!
Carol C.
★★★★★
05/10/2021
Yelp
I am so glad I found this place! As a woman and new to the area, anytime I need an auto repair I feel like a sheep amongst a pack of wolves. I was having tire trouble and called some of the bigger chains, the auto shops where you see 10+ people waiting outside for their cars. I passed on 2 of those shops, because of the lackadaisical way the issue was handled over the phone. They say first impressions are everything. Then I called Crown City Tire and Auto and it was the professionalism, courtesy, and genuine concern about my car issues, that led me to make my appointment with them. When I arrived Oscar, the auto tech. found the nail in my tire, told me "I'll take care of everything don't worry." That is what a needed to hear. He quickly repaired my tire, and to my surprise, all my tires and wheels came back cleaned looking brand new! I was so impressed by this company I sought out the owner to give positive feedback. I discovered it's a family-owned business and it shows. I now know my go-to place. Look no further, trustworthy, reliable, exemplary work ethic, and they care about their customers.
Jessica T.
★★★★★
05/06/2021
Yelp
Absolutely the best service I have experienced! I drove all the way from Glendale to get my tires fixed here. I would drive 100 more miles if I needed to. A beautiful and clean office and I didn't even wait long. They were so efficient with time and service. I whole heartedly recommend Crown City Tire.
Sudi W.
★★★★★
05/05/2021
Yelp
I went there during my lunch break for Tire repair. I was nervous when I got there because a big truck blocked the entrance. Eddie moved my car and calmed me down. Then, Thomas checked my tire and repaired it. He told me I got lucky because the hole was not close to the edge of the tire. I appreciate his honesty and warm custom service. They fixed my tire very fast, so I got enough time to go back to work. They didn't charge me for repairing the tire. It is very a nice place. Everything is well organized. People there are very friendly and professional.
Adam A.
★★★★★
04/28/2021
Yelp
Thank you! I brought in an old sports car and had a great tune up experience. Thank you! Your car is in good hands with Ted.
Therese M.
★★★★★
04/14/2021
Yelp
I was about to leave town and my tire pressures were all over the map. I rushed into Crown City Tires. They must have registered my panic because they took my van in right away. I sat a few minutes and this happy looking young man approached me. He said "My name's Mikey, I have good news for you" (yay!). He explained the situation clearly and indeed it wasn't serious. That isn't the most interesting part of my review. It was obvious that my problem was just as important to Mikey as it was to me, maybe even more. I could go on but who wants to read an endless review. Needless to say, Mikey took care of my problem, put my mind at ease and had me on my way.
nirvana indian cuisine
★★★★★
04/12/2021
Google
Ted and Oscar were a great help changing my tires my new tires very fast! Thank you for the great service! Will be back again.
Jazmine Lauren Sanchez
★★★★★
04/08/2021
Google
This place was the closest to home and we were running on a flat tire. They were honest about our tire still being usable rather than making us think we needed a new one. They patched it up real quick. 30 bucks was the most I've ever paid for a patch though! Beats buying a whole new tire haha. Other than that amazing staff. Mike and Oscar were a great help. Thank you guys!
Mark Ezra M.
★★★★★
04/02/2021
Yelp
Thank you to the team at Crown City Tire for going the extra mile--and that's that's NOT just a cliche to get a few chuckles--because from the front desk to the grease pit one can sense these people care about what it is they do. And that means everything. Because when we care about each other--we know what we do matters. Big shout out to Oscar, Mike & George--keep'n your eyes on the road and your hands upon the wheel! Mark E Merrill
Timea G.
★★★★★
03/30/2021
Yelp
I had my tires changed here recently. Not only did I receive great service from Mikey, Ted, and the other employees, but I received the best rate.
Jimmy G.
★★★★★
03/29/2021
Yelp
This was a great experience everyone treated me with kindness and made my experience at crown city a great one .. special thank you to the wonderful ladies in the front , and thank you to Mikey for the great customer service ..
Anne H.
★★★★★
03/26/2021
Yelp
I moved here a few years ago from out of state. When I got an unexpected flat tire, I called AAA. I complained about having to go to the dealer for a new tire & the AAA driver insisted I go to Crown City. He said they were friendly, honest & reasonably priced. Boy, was he right! CC is fabulous! As a female senior citizen, I need safe, reliable repairs at a good price. That's exactly what I get at CC. Everyone there is amazing, but today I want to make special mention of Neidy who handled everything perfectly| keeping me informed about my car's status for the 2 days it was in their care. Her friendly, reassuring personality didn't stop her from giving me exact details as to work needed & costs. She returned the car directly to my parking space a few minutes ago & was driven back by her trusty sister/sidekick Jackie. Great job, everyone. I'm a customer for life!
Erica R.
★★★★★
03/20/2021
Yelp
This past week I had my vehicle inspected by the team at Crown City Tire Auto Care. When I first walked in I was very impressed with the kindness of the entire staff. My vehicle was inspected by Thomas, the owner of the company. I appreciated how thorough he was in explaining what was wrong with my alignment. I appreciated all his advice. Thank you so much to the entire team for helping me with my vehicle.
Jordan S.
★★★★★
03/12/2021
Yelp
These guys rock. Every time I come in, I leave wondering why more businesses don't treat their customers the way they do. The ladies at the front desk are always super pleasant and helpful. And the guys that work in the garage bend over backwards to make sure they take care of you. Most recently, Mikey and Oscar dropped everything they were doing to help me out as I was in a rush. They took the suspect wheel off (I'd bought the tires at Crown probably 18 months ago) and found a couple of tiny leaks that were causing it to lose pressure very, very slowly. A less thorough shop wouldn't have been painstaking enough to even find them...that's how little they were. I was in and out in 30 minutes...no charge. No charge! The tires weren't THAT new but they still took care of it for free. Minor detail but I noticed Mikey wiping off the seat and steering wheel before he turned the car back over to me...pandemic precautions I guess. Just can't rave enough about service that is WAY too rare these days.
Eryn K.
★★★★★
03/11/2021
Yelp
I have been going to Crown City Tire for years now and have always been very pleased with their work and service. They have courteous and knowledgeable people at the front desk and the receptionist keeps in great contact throughout the day as they work on my car. Mikey was my mechanic yesterday and checked in with me before I left the lot. It was a smooth ride home! As usual the work they did seems great and I highly recommend them.
Mark F.
★★★★★
03/10/2021
Yelp
I had to get a flat fixed this past Monday, i drove in and I believe it was Jackie that started my paper work. Mikey was the tech that took the tire and wheel. He was very upbeat, jokingly said it would take about 3 hours, but in the same breath asked for about 15 minutes and he will have me back on the road. He was true to his word. I was ready to go in no time. Mikey as checked all my tires for pressure and also was nice enough to put the spare back underneath my truck bed. I went back inside the office and Jackie had me out of the office in less than a minute. Great job, nice people. I am going no where else for my tire needs for all of my vehicles. Thanks, Mark
Feliza C.
★★★★★
03/09/2021
Yelp
Brought our Honda Civic in to crown city tires because our break lights were out. Mikey helped us out and got us in and out super quick. He did a wonderful job and was super nice in disinfecting the car when he was finished. Crown city tires is the best, we always come here when our car has any issues. Everyone is so nice and helpful! Definitely bring your car here! You won't be disappointed.
bryan d.
★★★★★
03/08/2021
Yelp
I had a flat near here. These guys didn't happen to have the tires I needed immediately, but despite that they put my spare on for me to go to another place, filled all my good tires, and assessed them all for me, making sure I didn't get any that I didn't need. Special thanks to Mikey and Oscar for being so helpful!!
Autym S.
★★★★★
03/05/2021
Yelp
Incredible service. They really go above and beyond in making you feel taken care of and like you're getting service you can trust. My husband and I have been here twice and they are so thorough and knowledgeable while being so kind at the same time. I really can't say enough amazing things about Crown City Tire. Thank you Mikey and Eddie for making running over a nail on your 8am coffee run not only painless, but a joy. Who would've thought
Felicia U.
★★★★★
03/04/2021
Yelp
I stopped by this gem business accidentally. My Trailer needed new tires. Mikey & Oscar & Eddie and the whole team was wonderful, knowledgeable and very helpful. I would highly recommend this business to anyone.
Rick W.
★★★★★
03/04/2021
Yelp
I have been coming to Crown City for many years. They continue to provide excellent service on my Ford F150. I brought it in for an oil change, tire rotation, and overall checkup. Ted and Oscar took great care of me.
David L.
★★★★★
02/24/2021
Yelp
One of my tires needed a quick patch, so I decided to stop by Crown City Tire since it's right around the corner from my house. I was met at the front desk by Neidy, who was super friendly and connected me with Edward, Mikey and Oscar. Let me just tell you, the reviews you read here are legit. This place is worth every single 5-star rating. Oscar and Mikey made sure my tire was fixed super quick and they were both so kind and very helpful. Oscar was literally polishing the car as they went, which is going above and beyond to provide customers with a premium service. Mikey gave me some needed feedback on my current tires, and while I was waiting, I was lucky enough to get to chat with Edward, who was beyond informative on my inquiry with new tires. He gave me some great options, explained how they compare to my current brand, and really went out of his way to make sure I understood the value with each option. They also have a very safe environment for keeping customers and their team members safe. Truthfully, I left there in a better mood just because how pleasant they were. The owner and his team should be recognized for providing such amazing service, and deserve every 5-star review. I appreciate you all, and thank you again!
Patrick H.
★★★★★
02/23/2021
Yelp
My wife and I recently purchased a RV to travel to Chicago so our two-year-old could see his grandparents safely during the pandemic. I wanted to get an estimate on 4 new Tires, I was greeted by Ed who walked me through my options and found the perfect fit for my 2000 Tioga and budget. Mikey one of his technicians did the install with his team and even help with the extra instal of my spare. 100% professional service start to finish. We will be coming back.
Jr D.
★★★★★
02/22/2021
Yelp
I have to thank the team at Crown City Tire Auto Care for the great customer service, experience, turn around and care on my BMW once again! Always a warm and friendly welcome by the shop owner Thomas and his exceptional team. This time around they performed an engine oil, oil filter and spark plug service on my M3. 1st time around they changed my tires and wheels with a 4 wheel alignment on a perfect leveled in-ground Hunter machine. Shop's always clean, they take great Covid precautions for their guests. Care from the front to the back! Need service? You need to call them!
Imunique C.
★★★★★
02/18/2021
Yelp
Mikey had the best personality the best customer service and the speediest time . My company will forever use this wonderful tire shop due to the awesome employees and the great vibes . #longtimecustomer
Johnathan J.
★★★★★
02/18/2021
Yelp
Highly recommend. Oscar and Ted gave me great and speedy service on my 2018 Chevy Tahoe oil change. They also noticed a nail in my front right tire and fixed it for free
Christiane C.
★★★★★
02/18/2021
Yelp
Just got my tires aligned and was in and out in less than an hour. Mickey did an excellent job and was very polite and helpful. Extremely professional and friendly service. I have been coming here for years!
Elissa M.
★★★★★
02/18/2021
Yelp
My husband came here at the recommendation of a friend and had a great experience. Based on his advice, I brought my car for an oil change the other day. Everyone was helpful and they performed a thorough inspection of my car. Today, I had to drive out of town and as soon as I got gas my car began to shake. I googled (wasn't driving!) and couldn't get answers so I called Crown City. The employee immediately suggested two possibilities, one being that the cap wasn't completely tight. He was right and the issue was solved! It was really helpful to just have their expertise and therefore peace of mind on this long trip I'm making
Francisco D.
★★★★★
02/12/2021
Yelp
Oscar and Mikey are great workers! first time there and they showed me fantastic customer service on my Honda got me in and out in about 20min couldn't of asked for better service thank you definitely coming back! when needed
Mila Myles
★★★★★
02/11/2021
Google
I've been to Crown City Tire & Auto Repair twice to have my Jeep serviced, and both times the entire staff was friendly and easy to work with. They're definitely my go-to auto repair shop in Los Angeles. Neidy at the front desk is a rock star and made the whole experience very smooth. Mikey most recently serviced my Jeep, and he did a great job, taking the extra time to make sure everything was correct. Being locally-owned and operated is a huge plus, and the attention to detail shows. Also, as a transgender woman, it can be unnerving to deal with people in stereotypically masculine environments. You never know how people will act. Suffice to say, Neidy and the rest of the staff were very affirming, which isn't something I ever expected to say about an auto repair shop. They made me feel very comfortable, and for that, I'm extremely grateful. Thank you, Crown City Tire!
Michael H.
★★★★★
02/11/2021
Yelp
I recently went to Crown City Tire to get a flat tire fixed. Upon entry I was promptly and warmly greeted By Eddie who I assumed was the person in charge. I explained the issue and said they could absolutely get stated on it. I was under a little time constraint but they assured me it would be done in my time frame. They far exceeded my expectations and the tire was fixed in no time. Alex was my technician and aside from fixing the tire he also reset all the electronics and out away the spare nearly. It was a wonderful experience and i definitely will be taking my vehicle back there. They also offer oil changes and other repair services which is good to know it's not just tires. 10/10
stewart young
★★★★★
02/04/2021
Google
Came in today without an appointment to get my tire with a screw repaired. The staff and service were amazing! Even though their initial assessment was the tire may be unrepairable because the puncture was too close to the sidewall, they attempted the repair anyway. Oscar, Mikey, and Ted were able to salvage my fairly new tire (5k miles) and save me from buying a new tire. They completed the repair quickly and professionally, even wiped down any surface they touch to ensure safety from the Covid virus. Best part of it all, when Thomas tried to remind staff to use the lift accessory (“puck”) to not damage the batteries found in the under carriage, staff already had the puck set up underneath the car ready to be used. Had a nice chat with Thomas too during the repair| it turns out, he is the owner of the shop! I can’t say enough about the staff and service you get here. Staff are knowledgeable, friendly, and professional. The facility is clean and organized. It is hard to find a repair shop that you have confidence in and trust, but I think I may have just found one. This was my second visit to this shop and it will definitely not be my last!!
E V.
★★★★★
02/03/2021
Yelp
I had a low pressure indication on one of my back tires, so I called Crown City. The lady on the phone was lovely. There was no wait. Everything was so smooth and everyone there was incredibly friendly and helpful. Alex (and Mikey) checked my tire under water and did not find any holes. Alex checked the pressure and put air in all of my tires. He was very thorough and then cleaned everything he touched before returning the car to me. My experience was excellent and I would highly recommend Crown City Tires!
Gulistan M.
★★★★★
02/03/2021
Yelp
Oscar and Alex were so helpful! I brought my truck in with a punctured tire and they patched it up quickly and affordably and with friendly and personal service. There were also two ladies whose names I didn't get who provided very good customer service. I'll definitely return to my future car needs.
willie r.
★★★★★
01/27/2021
Yelp
I've been coming here for several years and the service never ceases to amaze me. Eddie at the counter offered me several options and thoroughly explained his best recommendations for my vehicle. Mikey also provided me with important details about my break pads being very low which I was unaware of. Once again, CC came through with outstanding, fast service. I highly recommend this spot if you need tires!
Dain K.
★★★★★
01/13/2021
Yelp
They are the BEST! I'm truly touched by their top-notch service and couldn't be happier with what they've done to help! Thank you, Crown City! A big shoutout to Jacqueline!
Yusbel R.
★★★★★
01/13/2021
Yelp
Great Service! Thanks to Mike for changing my flat tire, and Also for explaining that it was fixable really appreciated.
Matt Hansen
★★★★★
01/12/2021
Google
Ruben was awesome came in with a flat on work truck changed it out quickly and sent me on my way. Highly recommend crown city tires THANKS ANGAIN RUBEN
Kevin Marshall
★★★★★
01/12/2021
Google
Been going here for years and they always fix my tires when I get nails in them.
Joshua Wookey
★★★★★
01/12/2021
Google
Crown City Tire is a local gem. It’s a family run business that does excellent full service automotive repair. It’s never fun taking your car in for repairs, but I always leave feeling the work was done well and that I was treated fairly.
Byron Lau
★★★★★
01/12/2021
Google
I always have a great experience when I goto crown city tire. Mikey was so helpful to change my tesla tire to the spare tire. I will come back toe to get the new alignment & two tires for the rear.
Ria Tagle
★★★★★
01/12/2021
Google
Best customer service! Not only was I given a complimentary tire patch, but what I really appreciated was that Jacqueline explained all the steps they will perform, what to expect, and she also showed me the huge screw that was the culprit. When all was done, Mikey came out and disinfected my car before I got on. It was easy breezy! I definitely recommend this place! In COVID times, just going out of the house is anxiety producing. So when I had to get out to get my tire patched, I was comforted to see they were taking all necessary precautions, starting at the door, requiring customers to wear masks. There was still a guy who came in without a mask, because ... there’s always a rebel.
Mikey Banuelos
★★★★★
01/12/2021
Google
Love working at crown City tire. Before and after
Miguel Banuelos
★★★★★
01/12/2021
Google
Before and after taking care of our customers
Tom Klebba
★★★★★
01/12/2021
Google
Can't say enough good things about my first experience here. Had a flat and was concerned about getting it repaired quickly during the current situation. Found Crown City's info and texted them. They were closed for the weekend but I received a reply right away! Also got a very reasonable quote, if replacement was necessary. On Monday, I received the most excellent service by Thomas, Tony, and their whole team. Tire was repaired in no time in a facility that was super clean and with all sanitary precautions taken. I will not hesitate bringing my car here for all future needs. Thanks, Crown City!
Rande Sotomayor
★★★★★
01/12/2021
Google
I had a flat tire today. I’m not that handy, so after AAA came and inflated the tire, my husband and I headed straight to our longtime tire and service center, Crown City Tire. Every employee and the business owners there were wearing masks and gloves, and a sanitizing protocol was clearly in place. Jacqueline (and one of the owners) greeted us warmly, and had technician Mikey inspect and test the tire promptly. Jacqueline then came over (>6’ away) to show me the sharp screw that found its way into the tire. Mikey swiftly patched the tire, returned it to its place, and adjusted the pressure on all four tires. He advised to keep the pressure specified by the manufacturer because the onboard computer is set to monitor tire pressure at the psi on the car’s label. Conundrum cleared up. And Mikey then wiped down the entire driver’s area with a disinfectant. Finally, I asked Jacqueline if I could buy a reliable gauge| she came out and handed me a freshly sanitized gauge for no charge. Today was not unusual for the level of service we’ve received there over many years. Their tire and other auto services are consistently excellent, and I can rely on their expertise and guidance in weighing the costs and benefits when selecting new tires. Thank you, Jacqueline, Mikey, and Crown City Tire!
Blake Gillette
★★★★★
01/12/2021
Google
Never used them before. Gave it a shot as they were the closest tire shop to me, had to get 2 new ones, and I couldn’t have been happier with my service! Same day, they did it in under an hour, for a great price, and everyone there was incredibly kind and helpful. They even fixed a leak I had in my other tire. I’ll be going back there for anything my car needs!
Kat R
★★★★★
01/12/2021
Google
My thanks to Jacqueline, Valerie, Mikey and John! This is hands downtdown best tire place I've been to. I found Crown City Tire in December when my tire pressure light came on. Had to get new tires due to a huge hole and heavy wear, and they were so helpful and even recommended a more affordable option than the current tires I had. My tire pressure light came on again today and THEY PICKED MY CAR UP FROM MY HOUSE (wow), patched the hole, sanitized the car, and had it back to me in less than 90 minutes! I've felt intimidated at other auto and tire places but this place is so polite, professional, and friendly. The waiting room and bathroom are super clean and comfy and they even have a Keurig machine. Great experience. Would highly recommend.
Marina Miller
★★★★★
01/12/2021
Google
Little Place with Great Workers! Love the New Tires on my Prius! Thank You Crown City Tires!
Michael Ordaz
★★★★★
01/12/2021
Google
Service is excellent, the beautiful lady upfront was very kind and professional. Also the guy mikey who worked on my car was cool too thanks. I Will definitely reccomend them to friends and family.
Eric Hilgart
★★★★★
01/12/2021
Google
I picked up my car today from Crown City Tire and I’ve been blown away. From the start we had great communication on the phone, then via text. I work weird hours so we were able to find an accommodation. I got status updates during the day, and finally when I went to pick up the car - I got a thank you card. I mean, I work at a hospital as an information technology field technician. My job is to make our healthcare workers’ lives as easy as possible by making sure their technology works. The last thing I expected was to be thanked as well. This was one of the most wholesome, warm hearted experiences I’ve had, and it made me feel like being back in my hometown in Rural Wisconsin... this place doesn’t want your $$ — they want to get to know YOU and your car, and will be the most honest, trustworthy people you’ll find out there. Stop on in (with a mask) - say hi - and get to know the future (and only) place you will ever go again to take care of your vehicle needs.
Mireya Hernandez
★★★★★
01/12/2021
Google
Crown City Tire not only provided fantastic service but they truly went above and beyond for their customers. From my first call to schedule an appointment, their service was highly professional, friendly, and informative. Jaqueline at the front desk deserves a special shout out as she made scheduling very easy, kept me informed throughout my car’s service, and was happy to answer all of my questions, even giving me a breakdown of when parts would need replacing on my vehicle In the future. Dropping off my car was an in-and-out procedure of 15 minutes, which was perfect for a lunch break in the middle of a busy work schedule, and despite needing a full service and several replacements, I had my car back within 24 hours. While every aspect of their service was excellent, I was first most impressed with the local shuttle they offered, which was fantastic for someone who otherwise would have had to wait at the shop. What truly blew me away though was the fact that they, knowing I was busy with work and unable to travel without said shuttle, took the initiative and offered to drop my car off directly to my home on my behalf. I was stunned and so happy that there was one less thing on my plate for the day. At no point did I have concerns regarding Covid as they made sure both the customers and themselves were protected (e.g. masks, sanitizer, screens), even going so far as to sanitize the car when they dropped it off. As for my car, it hasn’t run that well in years, let alone the fact that they saw to the little details such as putting my seat back into my settings as well as placing an old debit card I had lost (likely between the seats) front and center on my display. At all times, Crown City Tire proved that excellence in service still exists. I have already spoken highly of their work to my friends and colleagues and truly think its the least that I can do to leave a review to further promote their work. You won’t go wrong with their excellent, friendly service that not only makes sure your vehicle is running as smoothly as the day you bought it but truly highlights the customer’s - your - experience.
Mauricio Cuellar
★★★★★
01/12/2021
Google
Mikey got my tires patched and fixed in no time! Excellent service. Thank you!
Mikey Banuelos
★★★★★
01/12/2021
Google
I went to get two of my tires switched about 3 weeks ago and it was an amazing experience due to how fast and efficient my service was , prices were reasonable and for some very good tires . Mikey , Ruben and Thomas were the ones who had me in and out and even did a break check and alignment check for my satisfaction. All in all I will be coming back whenever I need tires thanks guys.
Mindy Cronk
★★★★★
01/12/2021
Google
My tire pressures light came on, so I took it in to be checked. Mikey helped me. Initially nothing was seen, but he removed the tire that was low and found that something had punctured the tire, but must have fallen out. He was able to patch the tire. Thanks
Michael Ortiz
★★★★★
01/12/2021
Google
Came to Crown City yesterday to have a tire patched. The service and hospitality was top notch. Mikey in the service department got me all set up, and the ladies up front were so nice and friendly. I’ve been coming here for many years, and was so nice to see the new owners doing such a good job. Great local business, thanks for your help!
antonio monge
★★★★★
01/12/2021
Google
Great customer service and great mechanic. Mikey was fast and efficient and was great to work with.
Angelina Millare
★★★★★
01/12/2021
Google
I wish I could give them 10 stars! We were on our way to a road trip, and got a flat tire just before entering the freeway! While waiting for the tow truck, we called Tony, who assured us and confirmed that a tire was available. When we arrived, he got us going right away... And Mikey took care of us at lightning speed! We were in and out in 30 minutes, and back on the road! So amazing, and such a lucky find on a challenging start to our trip. Great service, everyone with a smile, super clean lobby... And at a great price! Would definitely refer them!
Maria Brown
★★★★★
01/12/2021
Google
Friendly atmosphere and great customer service!! Mikey patched my tires..Thank you!!
Jaclyn Huff
★★★★★
01/12/2021
Google
I never leave reviews for anything but this place is an awesome gem! I went to them for the first time last week needing an oil change and having issues with one of my tires. I ended up needing 4 new tires (not a shock to me..was trying to delay it) and new spark plugs. Jacqueline had initially helped me and she was soo lovely and professional. I felt very much at ease talking with her-she explained everything that needed to be done on my car very thoroughly and they were not pushy at all! I feel they have honest pricing (very reasonable/ I also did a bit of research) and the customer service is excellent. This was the least stressful encounter I have ever had at an auto repair shop. I will absolutely be a return customer and if you need a new auto repair shop- do not hesitate to go here. Valerie also assisted me and she was also phenomenal!
Moises Cabrejo
★★★★★
01/12/2021
Google
Today was my first time visiting Crown City Tire and it was hands down the best tire shop I have ever been to. The people at the front desk Jacqueline and Tony were extremely mice and courteous. They both were following proper safety protocol and made sure everything was clean and sanitized. They are two of the nicest people you will ever meet. And Jacqueline was the best, she went out of her way to get me the best deal on tires for my car and as I mentioned, one of the nicest people you will ever meet. They took care of le and my car, even did a safety inspection to make sure everything was tip top shape. Great customer service, extremely clean and organized facility and overall an amazing shop. Both Tony and Jacqueline made a boring task fun and I actually look forward to going back for anything else my car may need. Highly recommend this shop and their service. 5 stars.
Donnan Laudeman
★★★★★
01/12/2021
Google
Mikey worked on my car and he was friendly, efficient, and knowledgable.
Dan Thomas
★★★★★
01/12/2021
Google
Great service, fast and professional. Thank you Mikey and Tony!
Weiching Yu
★★★★★
01/12/2021
Google
Had an emergency and they got my tire fixed quick! A very nice and clean shop! Good service!
Ryan Kane
★★★★★
01/12/2021
Google
Excellent service. As a fairly new licensed driver finding a reputable auto repair shop was of utmost importance, and after getting a referral to Crown City Tire & Auto Repair I decided to give them a try. My concerns at my first visit were revolved around my front tire, and Crown City's Ruben provided me with impeccable service: he was friendly, thorough, and walked me through my tire issue every step of the way. I felt an instant sense of trustworthiness when I entered the establishment, and that is hard to find these days! I am happy to say that I will be coming back to Crown City Tire for all my car repair needs from now on. Thank you!
Christopher Brown
★★★★★
01/12/2021
Google
Highly Recommend Crown City Tire & Auto repair , The shop was really clean, the staff was super friendly and knowledgeable, Mikey was super helpful with my car, showed me and thoroughly explained to me exactly what the problem was with my tires and was overall very helpful through the whole process. And Jacquline was very nice as well great customer service and helped me get a great quote. They also offer 3 year warranty on all their tires that’s included in the price which is really helpful. Overall good experience here.
Amanda Marlene
★★★★★
01/12/2021
Google
Best service ever! Left my car there and they shuttled me to work & picked me up!!😊 Ruben did an awesome job with my new tires, checked to see if I needed an alignment and even sanitized my car when we he was done. The staff was very professional, I would highly recommend Crown City Tire 👍🏼
Doc User
★★★★★
01/12/2021
Google
I've been going here for more than 5 years. The staff and guys on the floor are consistently professional and very accommodating. On my last service after getting 4 new tires, Tom ensured that my alignment issue was satisfactorily addressed, despite coming back three times to address an off-centered steering wheel. That's a business willing to bend backwards to gain their customers' trust and confidence! I also want to give a "thanks" and kudos to Tony who is always friendly and professional. The facilities are well maintained with places to sit, drinks in a cooler, and a clean restroom. You won't find a more professional and customer-focused shop anywhere else. These guys and gals treat your car as if it's their own! (D.L) 7/2020
Brandon Martin
★★★★★
01/12/2021
Google
First and foremost the customer service was beyond fantastic. Jacqueline helped me out find the tires that I needed. They didn't have that the tire that day but were able to get it the next day. They updated me when the received the tires and were able to put it on very quickly.The owner even gave me a ride home. Again customer service and trust was fantastic. I can't think of a better tire and auto repair shop in the area. I just moved to Pasadena 2 months ago and this will be my go to automotive shop.
Pat Ott
★★★★★
01/12/2021
Google
I very rarely write reviews but thought I would take the opportunity to say how terrific the service is at Crown City Tire. My contact was with Tony Alva and he couldn't have been more helpful to me. Tony has many years of experience and has always been a great source of information to us over the years. He took the time to understand my concerns and gave me helpful information as to what options we had on our tire issue. Tony is the best and I highly recommend talking to him for any tire or service needs. The facility is as nice as you will ever find for a tire and service shop and everyone there is very cordial. If I could give them more stars I would.
Jake Kaufman
★★★★★
01/12/2021
Google
Great service!! Ruben was extremely helpful.
Mike Trepp
★★★★★
01/12/2021
Google
Great service and willing to work with price.
Meagan Phillips
★★★★★
01/12/2021
Google
Mikey and Nady (I hope I spelled her name right, lol) were absolutely amazing!!! I called crown City because my car wouldn’t start. I was just sitting in the garage talking to my dad, who lives in TX trying to figure out what to do. So of course the option that came up was to tow it. I’m not trying to tow my car when and if it’s something is small plus we are in a pandemic, who has money like that to just drop on a tow truck. So I called Crown City and within 10 mins Mikey and Nady showed up and got my car started. Literally, I’m going to be coming back for ALL my car needs. Thank you Mikey and Nady and Nady’s sister for the quick service and very polite. You guys restored my faith in humanity!!!! ❤️❤️❤️
Brenden Roberts
★★★★★
01/12/2021
Google
I've taken my car here a few times, so far to get: four new tires| repairs to the cooling system/radiator and suspension| and an A/C recharge. Every experience I've had has been great, including most recently with Jacqui and George. They're quick to do the work here, the dropoff/pickup service is really convenient, and everyone's always super friendly and informative.
Lindsay Papke
★★★★★
01/12/2021
Google
Tony & Mikey are the best! We were headed out for a long cross country trip and needed to check our tires just to be safe. Crown City was closest and they had us in and out in 5 minutes - and at no charge! Very friendly and helpful.
Rob Toaz
★★★★★
01/12/2021
Google
I went to Crown City Tire yesterday to have the tires rotated on my Jeep Grand Cherokee. Ruben was the mechanic and he did an excellent job. After examining the wear, they decided to crisscross the front tires. They also performed a complementary multi-inspection, including a code scanner report. The service is exceptional and the employees are very friendly.
Indraneel Karlekar
★★★★★
01/12/2021
Google
Awesome service all around. Mikey and Omar took great care. Run flat performance tire needed a patch and was in and out in 1 hr.
Jeremiah S.
★★★★★
01/12/2021
Google
A little background...initially I brought my car in for a routine smog check and minor service. It was then that I saw firsthand how great the staff at Crown were. They truly were knowledgeable, accommodating, patient and personable. Offered soft drinks too! Fast forward to a week after smog check, after I just had taken the car to the DMV. I ran into a little issue where I would need a little more than a standard wrench to remove license plates. What garage would be able to help out in a time of need? I called and sure enough, they were more than happy to lend out a helping hand. Thank you very much to Jackie and Mikey for taking a moment to remedy an odd situation. Good times indeed! Again, the team over at Crown City is ridiculously great and I highly recommend! Thank you!
Doug Mclean
★★★★★
01/12/2021
Google
Great service, great communication, would recommend them to anyone. The two sisters were the best, so helpful.
Bob Knuth
★★★★★
01/12/2021
Google
Needed a bit of air in tires. Ruben was superb - helpful, quick and Informative :)
karen ramirez
★★★★★
01/12/2021
Google
Went in for a trip inspection and wow I cannot believe how friendly the staff was. Ted was my mechanic for the day and he did an amazing job. Thank you for your service 😄
Karyn Yamate
★★★★★
01/12/2021
Google
We’ve been coming to Crown City Tire for over 15 years and have always had the best service. They are not only nice, they actually care for you and your vehicle - that you get a good deal and your car is safe out on the road. Thank you for taking care of us and our families!
Dylan
★★★★★
01/12/2021
Google
Like a family. The feeling you get when you walk into the shop. The feeling of "loyalty and reliability", the feeling of "relief". It was my first time entering the shop and yet, it felt like I had been going there for years. I was almost expecting Mikey to walk up to me and say "alright Dylan, what have you done this time". Doesn't matter the problem or issue you might have, with Crown City you know you're in good hands. Most shops rush to punch out when quitting time is near but, not Crown City. The team is at your service until the final door is closed. I was in desperate need of a tire replacement and I fear that the longer I was on the road, the greater the chance in the car getting damaged even more. Crown City was just a block away. I had to leave the car for three hours BUT my phone was dead and I only had my card. How was going to get back home, no worries as Crown City's shuttle dropped me off and picked me up when my car was ready to go. Team's got great wise eyes like Ruben, great hands like Oscar and Mikey and let's not forget great front desk care like Valerie where first impressions are always important. Customer service is always key to any buisness but some might believe in the stereotype that Auto Repair shop employees are nothing but grease monkeys looking to scam you out and leave you disappointed but Crown City puts that to rest. They take Customer Service to the next level. If you ever have a problem with your vehicle then go to Crown City. Where you will be taken care of and you wont have to worry about your car problems anymore.
JessConnolly7
★★★★★
01/12/2021
Google
I just moved to the area and had a screw in my tire that caused a slow leak. I found this amazing establishment via Google and chose it based on its proximity to my house and fantastic reviews! Jaqueline took my call and was above and beyond pleasant, scheduling me the same day. Mikey and Oscar worked on my car and made sure to find me at pick up to explain what they found and how they resolved it. $35 seemed a fair price to patch the tire that I bought less than six months again back East. They sanitized my car in front of me before I got it. Front office staff and car technicians made this place a five-star experience. Thank you!!
Gabriela Alvarez
★★★★★
01/12/2021
Google
I want to give a big thanks to Ted for recommending Crown City Tire& Auto Repair. By far the best , and easiest tire experience yet! I also want to thank Jacqueline and her sister for doing an awesome job with the great customer service, super patient and have a GREAT ATTITUDE! Last ,but not least I want to thank Mikey and Oscar for installing our tires . I'm really happy we found Crown City , you will definitely get recommended by me . Keep up that great work environment . Thank you very much! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
James Guy
★★★★★
01/12/2021
Google
They are the best in the business. Honest, competent, friendly. They regularly exceed expectations. I am totally satisfied and intend to be a customer for life. Jim
Lawrence Nunez
★★★★★
01/12/2021
Google
I had a great experience, at three different levels! First: Tony met me when I pulled up, and was able to evaluate and give me all options available to me. He also checked me out and double checked that everything we discussed was done before directing me to my vehicle. Second: Neidy was my shuttle driver, she drove safely and without rushing I was able to get back to work on time. She also picked me up promptly so I could get my car with little inconvenience, all while holding a great smile and conversation. Third: Mike was the mechanic, he explained to me all he did in detail as he triple checked and verified everything he did. The synergy of the establishment was excellent! The professionalism, the welcoming atmosphere, the safety measures implemented...every aspect of my experience was top-notch! I'm a new customer, and I will not take my business anywhere else!
Enrique Leon
★★★★★
01/12/2021
Google
Everyone at Crown City was very friendly. Had a a great experience here and Oscar did a fantastic job fixing my tire! Will definitely come back here.
Prem
★★★★★
01/12/2021
Google
Everyone was very nice there and helped me out with just what I needed. Mickey and Oscar were the ones who worked on my car which I came to just balance my two front tires. They did a great job and was impressed that they even cleaned all my rims. They even let me know some noticeable things that needed repairing and asked me before they did anything to make sure it was what I wanted. Overall I had a great experience with this shop and will be coming back!
Raudel Flores
★★★★★
01/12/2021
Google
Great place and service! Oscar and Alex did an excellent job on my vehicle. Highly recommend.
Angsagan Abdigazy
★★★★★
01/12/2021
Google
Great service. I had a tire pressure issues few weeks ago. I visited this place and they fixed it within 10 minutes. Thanks a lot to Alex and Mike.
Daniel Kamarian
★★★★★
01/12/2021
Google
I work at the hospital near by and found my tire flat as I got off my shift, was referred to Crown City Tire and was very impressed with their honesty and professionalism. Alex and Mikey were my technicians and were awesome, explained everything to me very clearly. Highly recommended
Jie Yu
★★★★★
01/12/2021
Google
Good service. Got a coke before leaving. A friendly staff, Tony, helped me order and fix the tires for my Telsa Model X in a timely manner. Received well done services as wanted. Recommend.
Paula Broussard
★★★★★
01/12/2021
Google
Great service from George and Luis!
Monique Llerena
★★★★★
01/12/2021
Google
I came in after having a bad morning to get my tire patched. The front desk staff were so friendly and so nice. I was impressed with how clean and organized everything was at the counter. At the end of my service they actually covered the patchwork free of charge and gave me the cutest Covid kit! Alex drove my car out to me and left my car nice and clean! Great job and thank you to all the staff again! You guys made my day!🙏😊
Mischchief
★★★★★
01/12/2021
Google
New tires for my ‘71 Bug have been a hassle in the past, needing an unusual size. No hassle this time, at Crown City! Actually a delightful experience — they ordered the tires I wanted, installed them the next day, shuttled me while my Bug was with them, maintained excellent Covid precautions, and everyone was so cheerful, efficient, and helpful. And it feels great to go with a local, family business and keep our good vibes and money within the community. Thank you to Mikey, George, Jacqueline, Jacqueline’s sister (sorry, I didn’t catch your name), Thomas, and everyone! 👍😎
Jennifer Portillo-Ramirez
★★★★★
01/12/2021
Google
I went in because my tire light came, I was helped immediately, Oscar—the gentlemen who fixed my tire, was very attentive and friendly. Staff was friendly and not to mention Everyone was wearing a mask so I felt pretty good about my health safety.
Leonellen Royo
★★★★★
01/12/2021
Google
First took my car to Crown Tires ‘cuz it’s close to my workplace AND highly recommended by my clients/patients who’ve had services there for years. Glad I went! I’ve had nothing but favorable experience there| the staff up front were so accommodating & friendly (including the owners)| the guys in the back finished the service at the time estimated, if not earlier—great attitude too! Quality care and service! I’ve been having my car maintenance there — less expensive than the dealer’s charge. My last visit, Reuben did a great job fixing my tire — again, on a timely manner. I feel safer driving my car, thanks to the Crown crew!! Happy Thanksgiving, Crown City Tire —grateful for your excellent service!🙏🏼🙏🏼
Scott Laudeman
★★★★★
01/12/2021
Google
Dropped off my car to get a single tire replaced. They finished it in 30 minutes. When I arrived I got the red carpet treatment from the technicians Mikey and Ted, they were extremely knowledgeable and helpful. It's refreshing when a business gives their customers a high level of service.
Mike Howell, DC
★★★★★
01/12/2021
Google
They were very helpful and really efficient with their work! Mikey was very personable and kept me informed on my tires! Jacki and neidy are easy to talk to and we’re able to answer all my questions! Thank you and will defiantly refer to my family and friends.
Robert Lirette
★★★★★
01/12/2021
Google
Tid bit for all you googlians is that this place was a quality experience from top to bottom ,the way I was greeted and written up in the office by the twins to the way my car was worked on by George in the garage, 5 star all the way and congratulations to Tom and Val for bringing this place up to elite status from where it used to be. Great job all around!!!!! I'm definitely coming back
Ryan Edwin Miranda
★★★★★
01/12/2021
Google
HIGHLY RECOMMENDED! I’ve said this before and I’ll say it again, Crown City Tire Auto Care is the best car service establishment in Los Angeles. There is no competition. Thomas and Jacqueline are the best sales representative in the business. They are always cordial and attentive with the issues with my car. I’m super thankful for mechanics Alex and Mikey who got my new tires installed and rotated in an hour flat. Those guys are a rare breed. The service is prompt, the employees are professional and the work atmosphere rivals that of a luxury car manufacturer. I’m incredibly grateful for their help and I will always give my business to these kind people.
Cristian Esparza
★★★★★
01/12/2021
Google
I came in with a flat tire and left with a new set for the car. These guys are excellent at reading your vehicles integrity/ Condition thank you to the mechanic Ruben for having my new set up within the hour. Overall friendly and clean staff. Thank you guys. Happy holidays from a happy customer
Cristian Esparza
★★★★★
01/12/2021
Google
Thanks to ruben and his partner for the tires and alignment on my acura quick and clean.
Matthew Dangelantonio
★★★★★
01/12/2021
Google
After discovering a nail in my tire, I found Crown City through an internet search of tire repair places nearby my office. The receptionists at the front desk were friendly and helpful, and in only a few minutes my car was on a jack and being inspected. Oscar and Mikey handled my car and they were great, they let me know they'd be able to do a patch without having to replace the tire and had me in and out the door in about 30 minutes. I was also impressed by how clean and well-distanced everything in the waiting room was. I'll be returning for any tire or other services I might need and recommending Crown City Tire to anyone in the area looking for fast, friendly, reliable auto service.
Tsahani Bee
★★★★★
01/12/2021
Google
I was taking care of with extra hospitality from Mike, Jackie and Natie. Thanks so much you guys saved my day. DAY. -Tsahani Brown
JULIO C CHAN
★★★★★
01/12/2021
Google
We’ve been going here for many years and they are always extremely easy to work with and get the job done. Got a screw in my tire, we called Crown City Tire and they handled everything perfectly. Mikey the technician did the Service on the car. He checked everything and made us feel safe. I highly recommend them for all your auto problems!
Johnny Roberson
★★★★★
01/12/2021
Google
This was my first visit at CrownCityTite the service was great and the price was very good thanks Ted , Ruben and Taki I will return when I have a need and will recommend others.
Liz Chan
★★★★★
01/12/2021
Google
Both Alex and Mikey provided excellent and prompt service taking care of my flat tire. They were professional and courteous. The office staff were also friendly and made me feel comfortable while I waited. I highly recommend u go here before any other place.
Kat Green
★★★★★
01/12/2021
Google
Shout our to Ruben Banuelos--I ran over some metal, and it went into my tire, flattened the tire on the freeway, AAA came to put on a spare. Drove to the nearest Tire Store which was Crown City Tire. Ruben turned a horrible situation into a great experience. He was confident, assuring, and said the tire could be patched. He could have just told me to buy a new tire! He had things fixed quickly and safely, and car was wiped down following COVID precautions, and I continued my 2 hour drive. Happy Holidays to you and your family Ruben!
A Vasquez
★★★★★
01/12/2021
Google
Great service. Everyone there is polite and professional. They were busy but got me in n out as soon as possible.
Larry Goldfield
★★★★★
01/12/2021
Google
Great experience. Ruben worked diligently, and creatively to complete a difficult job. Everybody was friendly, and professional in appearance, and gave me the impression they were willing to go the extra mile. Will definitely be back when I again need tire work.
William Castillo
★★★★★
01/12/2021
Google
Woke up to low tire pressure on Christmas Eve. I called Crown City Tire and Jacqueline answered and said they would take care of me. I brought in my car and Mikey found a screw in the interior side wall of my tire. Jacqueline immediately ordered a new tire, since my tire could not be repaired and was covered by the warranty. She immediately called me when my tire arrived and Ruben installed my new tire!! Thank you for being there Crown City Tire!!!!
Nicole Rowley
★★★★★
01/12/2021
Google
Great service! Called them when my tire pressure light turned on and they were able to schedule an appointment for me quickly. Alex gave great service. He checked my tires and inflated them efficiently. The technicians wore masks, but service was contact-free. My little ones and I didn’t even need to get out of the car. Awesome service for mamas! Highly recommended. Will return.
J.M. Finholt
★★★★★
01/12/2021
Google
Great place and people, Ruben B especially! Super handy online reservations system too.
Melissa F.
★★★★★
01/08/2021
Yelp
Great service! All staff were very friendly. Thank you to Alex and Mikey for changing my tire in less than 10 minutes. Super helpful and very quick.
Jina R.
★★★★★
01/08/2021
Yelp
I am so impressed with this business. They are thoroughly professional, accommodating, and extremely friendly. They give complete printouts with explanations of the work that has been done. They call with descriptions and costs of findings before going forward with the work. Shuttle service is offered. Their Covid protocols are outstanding.
R M O.
★★★★★
01/06/2021
Yelp
My front tire of my Mercedes had a nail in it and they worked hard trying to fix it. But to no avail they couldn't fix it because the nail went in on the side of the tire. My tires needed to be replaced anyway. The Mercedes dealership was $100's more. Thomas made sure I was taken care of and replaced the best tires I'm supposed to get for my car. Thank you all. I feel safe now to drive with great tires.
Mich B.
★★★★★
01/02/2021
Yelp
It was my first time coming to this place and all I can say is that I am beyond impressed on how professional and effective the team is. My tire had a nail in it and due to the location of it they had to order a new tire, not only were their prices reasonable but they were also very quick. I went in the evening and by the next morning they had the tire in. Neidy was very nice and helpful and processing all the administrative stuff and notifying me with my car updates. Ruben was very knowledgeable and did a great job in taking care of my car, not only with putting in the new tire but also checking the rest and rotating them. I can say I am very content with their work and I now know where to come if I very need new tires.
Bridgette M.
★★★★★
01/01/2021
Yelp
The 5-star reviews are 100% accurate. The staff here was so helpful and just super super service all around. Also, I went during Covid surge and every single employee had a mask on (the good-fitting fabric kind) and they were all distanced from each other, from all customers, and they stayed very far from me the whole time, not even within 6 feet. It felt like they were being very safe for themselves and customers, I really liked that. They have an amazing woman (Jackie, I believe) answering calls and helping people in and she had such great customer service skills. And the mechanic we had (Mike) was awesome, he did great work, was helpful, didn't treat me like a moron, and I just felt so comfortable and left happy. I'd 100% bring my car back again| they helped me repair a job I had started myself and botched.
Colleen B.
★★★★★
12/22/2020
Yelp
I absolutely LOVED taking my car here. They do a great job and take so much time to explain and update you about what's going on with your vehicle. I spoke to the same associate every time and that makes a big difference. They replaced radiator tubes, oil filter, cabin filter, coolant, did an oil change and put brand new tires on and an alignment. And that was all done in around 24 hours. I can't say enough good things about this place or the people who work here. This is truly a rare find.
Danielle D.
★★★★★
12/22/2020
Yelp
Crown City Tire has to have the BEST customer service in all of Los Angeles. I've been a customer for years and have always had a wonderful experience! This time, I came in (9 months pregnant) with a flat, and though they were busy (of course), Jacqueline took care of me right away. Even though my brand of tires were on back order and wouldn't be available for a while, she saved me with a spare so I could get around. Thanks, also, to Mikey and Rubin, who took great care of my car. Exceptional team!
Savannah S.
★★★★★
12/22/2020
Yelp
Mikey changed the oil on my car, so fast. So sweet + professional. Also did a couple other things to my car, new battery and new tires. Really good service. Thank you!
Marc T.
★★★★★
12/13/2020
Yelp
Had a small nail in one of my tires. Did not charge me for it to my surprise. Ruben B. was very thorough in returning a clean car and explaining what the issue was. The overall shop really has it together in terms of keeping their masks on, observing physical distancing, and protecting their customers and employees, at least from what I could observe. Super friendly and pro staff. They've earned a future customer.
Tsahani Bee
★★★★★
12/05/2020
Google
I was taking care of with extra hospitality from Mike, Jackie and Natie. Thanks so much you guys saved my day. DAY. -Tsahani Brown
Austin K.
★★★★★
12/04/2020
Yelp
Twice now I've gone for a leaking tire and twice now they've done this on the house. Thank you Oscar and way to take the long view Crown City!
JULIO C CHAN
★★★★★
12/02/2020
Google
We’ve been going here for many years and they are always extremely easy to work with and get the job done. Got a screw in my tire, we called Crown City Tire and they handled everything perfectly. Mikey the technician did the Service on the car. He checked everything and made us feel safe. I highly recommend them for all your auto problems!
David F.
★★★★★
12/02/2020
Yelp
Drove in without an appointment to get my tires looked at and I was greeted very professionally by the staff. Mikey found that a tire had a screw in it and was low on pressure, fixed it, checked the other three, and then he even filled my windshield washer fluid up which was low.... without me even asking!!! Special shout-out to Mikey for this great professional and courteous service as well as to his assistant Alex. I am new to the area and now this business is my "go-to" tire shop. Thank you, Mikey, Alex, and Crown City office staff. Highly recommended.
Sean D.
★★★★★
11/30/2020
Yelp
My second time here to fix my tire. Fast and professional. Oscar did a great job. Definitely recommend this business!
Philip K.
★★★★★
11/25/2020
Yelp
I dropped by crown city tire earlier today to get my tire patched and was provided with such wonderful service from the staff at the front desk. Oscar did an excellent job on my tire and I will definitely be going back for more future services on my vehicle. Thanks guys!
Philip R.
★★★★★
11/24/2020
Yelp
Wonderful and instantaneous services. Had a tire that needed to be replaced. Kudos to OSACR, in particular, for his knowledge and expertise!
Ryan Edwin Miranda
★★★★★
11/21/2020
Google
HIGHLY RECOMMENDED! I’ve said this before and I’ll say it again, Crown City Tire Auto Care is the best car service establishment in Los Angeles. There is no competition. Thomas and Jacqueline are the best sales representative in the business. They are always cordial and attentive with the issues with my car. I’m super thankful for mechanics Alex and Mikey who got my new tires installed and rotated in an hour flat. Those guys are a rare breed. The service is prompt, the employees are professional and the work atmosphere rivals that of a luxury car manufacturer. I’m incredibly grateful for their help and I will always give my business to these kind people.
Mike Howell, DC
★★★★★
11/20/2020
Google
They were very helpful and really efficient with their work! Mikey was very personable and kept me informed on my tires! Jacki and neidy are easy to talk to and we’re able to answer all my questions! Thank you and will defiantly refer to my family and friends.
Tequila I.
★★★★★
11/19/2020
Yelp
The boys at Crown City have been taking care of an unknown number things on my car many things that aren't normal Tire and Wheel work...I wish I could remember some of the boys in the shop but, Thomas has been more than congenial.... they are the shizz
Ken N.
★★★★★
11/17/2020
Yelp
I continue to get excellent, conscientious service. Today I went in for an oil change and tire rotation. Mikey did a great job, topping off all fluids and sanitizing my vehicle as part of the job. Thanks again Crown City Tire and Auto Care!!
Ryan M.
★★★★★
11/16/2020
Yelp
HIGHLY RECOMMENDED! Crown City Tire Auto Care is the best car service establishment in Los Angeles. There is no competition. Thomas was able to schedule me in on a short notice and couldn't have been more helpful upon my arrival. Ted, the mechanic, helped diagnose what the issue was with my steering after a quick test drive. Ted is a pro, he has sees it all and does it all. I must have been in and out within 20 mins! Expect a professional atmosphere, cordial staff, and a pleasant experience when visiting. I will be coming back.
Steph L.
★★★★★
11/13/2020
Yelp
Oscar and Ted gave me great service. Fast! And Oscar sterilized the car after he drove it. They explained what was happening with my tires. I had gotten new tires a while back and they gave me free service! This place will treat you really well. (And it's not expensive)
Robert Lirette
★★★★★
11/11/2020
Google
Tid bit for all you googlians is that this place was a quality experience from top to bottom ,the way I was greeted and written up in the office by the twins to the way my car was worked on by George in the garage, 5 star all the way and congratulations to Tom and Val for bringing this place up to elite status from where it used to be. Great job all around!!!!! I'm definitely coming back
Leonellen Royo
★★★★★
11/10/2020
Google
First took my car to Crown Tires ‘cuz it’s close to my workplace AND highly recommended by my clients/patients who’ve had services there for years. Glad I went! I’ve had nothing but favorable experience there| the staff up front were so accommodating & friendly (including the owners)| the guys in the back finished the service at the time estimated, if not earlier—great attitude too! Quality care and service! I’ve been having my car maintenance there — less expensive than the dealer’s charge. My last visit, Reuben did a great job fixing my tire — again, on a timely manner. I feel safer driving my car, thanks to the Crown crew!! Happy Thanksgiving, Crown City Tire —grateful for your excellent service!🙏🏼🙏🏼
Robert L.
★★★★★
11/10/2020
Yelp
I would just like to take a moment to thank everybody at Crown City tire for the fantastic job the professionalism and the cleanliness of the shop, It is outstanding to say the least. I took my 88 mustang in for a wheel swap yesterday and George Nuila got assigned to do the task and thank goodness because he was so careful and thorough and attentive to detail and the job was done exactly as if I would have done it myself. I would definitely recommend this shop to anyone who cares about who does work on their vehicle properly Thanks again to Thomas for his great shop and employees
David U.
★★★★★
11/05/2020
Yelp
Can't say enough good things about these guys. Staff was friendly and exceptionally good at their jobs, pricing was competitive and facilities were very clean. Will definitely be going back.
Meir G.
★★★★★
11/03/2020
Yelp
I don't live in the area but work nearby. I needed an emergency tire change and found this place on Google. They were high quality and amazing customer service. Couldn't have asked for a better tire repair. Ruben Banuelos was so fast getting it done in 20 minutes! I will definitely return with any auto repair needs.
Teresa C.
★★★★★
11/02/2020
Yelp
On my to work at the hospital l had low air pressure in tires. Micky Banuelos helped me out. Thanks again, great service, much appreciated
Karinn C.
★★★★★
11/02/2020
Yelp
The staff was really great, friendly and accommodating. I had a punctured tire that couldn't be repaired and the service and pricing to get me a new one was phenomenal. They went above and beyond and cleaned and checked the other 3 tires while they were at it. Highly recommend!
Mischchief
★★★★★
10/31/2020
Google
New tires for my ‘71 Bug have been a hassle in the past, needing an unusual size. No hassle this time, at Crown City! Actually a delightful experience — they ordered the tires I wanted, installed them the next day, shuttled me while my Bug was with them, maintained excellent Covid precautions, and everyone was so cheerful, efficient, and helpful. And it feels great to go with a local, family business and keep our good vibes and money within the community. Thank you to Mikey, George, Jacqueline, Jacqueline’s sister (sorry, I didn’t catch your name), Thomas, and everyone! 👍😎
Angsagan Abdigazy
★★★★★
10/29/2020
Google
Great service. I had a tire pressure issues few weeks ago. I visited this place and they fixed it within 10 minutes. Thanks a lot to Alex and Mike.
Mitchell S.
★★★★★
10/29/2020
Yelp
The best service in town. Thomas, Tony, Jacqueline and others are all knowledgeable and provide concierge level of service with competitive pricing.
Haig B.
★★★★★
10/27/2020
Yelp
Great experience. Friendly staff. I appreciate the help from Jacquelyn at the front desk, Alex and Mikey with my car and repair, and Bobby. Very clean and sanitary. I couldn't ask for much else. Thanks!
Jose B.
★★★★★
10/22/2020
Yelp
I'm usually weary when it comes to finding a new auto shop. given the reviews I headed over to crown city for a tire swap and a sensor reset. I was greeted by two girls with great hospitality at the front desk. Mikey attended my car and was extremely thorough with providing information on my vehicle. told me a-z what was going on in real time as he was figuring it out. extremely attentive and informative. I applaud this shop for keeping up with the rep that the reviews entail. thanks again Mikey I will be coming back for future service with my vehicle!!
Michael R.
★★★★★
10/21/2020
Yelp
I went in today to have one of my tires repaired due to a nail puncture. The service was excellent - everyone was super friendly and they did the patch really quickly and at a great price. I would definitely recommend Crown City and will come here again in the future.
Jie Yu
★★★★★
10/15/2020
Google
Good service. Got a coke before leaving. A friendly staff, Tony, helped me order and fix the tires for my Telsa Model X in a timely manner. Received well done services as wanted. Recommend.
Daniel Kamarian
★★★★★
10/15/2020
Google
I work at the hospital near by and found my tire flat as I got off my shift, was referred to Crown City Tire and was very impressed with their honesty and professionalism. Alex and Mikey were my technicians and were awesome, explained everything to me very clearly. Highly recommended
Daniel K.
★★★★★
10/15/2020
Yelp
I work at the hospital near by and found my tire flat as I got off my shift, was referred to Crown City Tire and was very impressed with their honesty and professionalism. Alex and Mikey were my technicians and were awesome, explained everything to me very clearly. Highly recommended
Erika N.
★★★★★
10/15/2020
Yelp
I initially came in for a flat tire 20 minutes before closing and I was afraid that they wouldn't want to help me, but right away I felt welcomed, everyone greeted me with a smile. Omar and Mikey were profesional and efficient. I trusted them with the assessment and they didn't overcharge, but more importantly they did the best work possible. Jaqueline, was very helpful and with exceptional customer service skills, as soon as you step into the reception area she offers help followed by sodas and lets you know your car will be fine. And it was.
Sarah S.
★★★★★
10/09/2020
Yelp
They are the best! I bought my tires from Tony last June and got the best deal in town. I must of ran over something yesterday as two of my tires had issues. I immediately called and was told to come to the shop at that moment. They are Covid prepared| great customer service as they have the nicest people working there| and the the tire issues were taken care of in a timely manner. Lastly, because I bought the tires from Crown City, they gave this service for free! Who doesn't love that?!
Ryan F.
★★★★★
10/06/2020
Yelp
Experience start to finish was excellent. Called to ask how long the wait would be for a mount, install, and balance - they said they would be ready for me if I were to come straight in. Arrived about 15 mins later and they rolled my car in right away. Told me it wouldn't take more than an hour and that came to be true. Mikey and Alex worked on my mount and install and they showed me a slight rub at full lock. I went forward with the install. Im thankful for their eye for detail and expertise. They did a stellar job. They spit shined my Forester and had it waiting for me right at the entrance. Overall, I'm happy with the work and the experience they provided. I would recommend to anyone looking for help on a tire and wheel situation. My Forester is ready for some off road trails thanks to these guys and gals.
Prem
★★★★★
10/05/2020
Google
Everyone was very nice there and helped me out with just what I needed. Mickey and Oscar were the ones who worked on my car which I came to just balance my two front tires. They did a great job and was impressed that they even cleaned all my rims. They even let me know some noticeable things that needed repairing and asked me before they did anything to make sure it was what I wanted. Overall I had a great experience with this shop and will be coming back!
Lawrence Nunez
★★★★★
09/30/2020
Google
I had a great experience, at three different levels! First: Tony met me when I pulled up, and was able to evaluate and give me all options available to me. He also checked me out and double checked that everything we discussed was done before directing me to my vehicle. Second: Neidy was my shuttle driver, she drove safely and without rushing I was able to get back to work on time. She also picked me up promptly so I could get my car with little inconvenience, all while holding a great smile and conversation. Third: Mike was the mechanic, he explained to me all he did in detail as he triple checked and verified everything he did. The synergy of the establishment was excellent! The professionalism, the welcoming atmosphere, the safety measures implemented...every aspect of my experience was top-notch! I'm a new customer, and I will not take my business anywhere else!
Kevin L.
★★★★★
09/29/2020
Yelp
We've been going to Crown City for years. We've bought tires from them for all our cars and have also gotten service there. Recently, my wife needed help on two occasions: First, she needed air in her tires after she saw a low-pressure warning light. Second, she noticed a nail in her tire. Both times, she went straight to Crown City Tire and Mikey was there to care of her. He was friendly, professional and very efficient. It's comforting to know that when my wife needs help, and I'm not around, she can call on Crown City and I can have absolute trust that they will treat her with great service and honesty.
Gabriela Alvarez
★★★★★
09/27/2020
Google
I want to give a big thanks to Ted for recommending Crown City Tire& Auto Repair. By far the best , and easiest tire experience yet! I also want to thank Jacqueline and her sister for doing an awesome job with the great customer service, super patient and have a GREAT ATTITUDE! Last ,but not least I want to thank Mikey and Oscar for installing our tires . I'm really happy we found Crown City , you will definitely get recommended by me . Keep up that great work environment . Thank you very much! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Sean K.
★★★★★
09/25/2020
Yelp
I took my x5 in for an alignment. Great customer service and attention to detail. I couldn't be more happier.
JessConnolly7
★★★★★
09/22/2020
Google
I just moved to the area and had a screw in my tire that caused a slow leak. I found this amazing establishment via Google and chose it based on its proximity to my house and fantastic reviews! Jaqueline took my call and was above and beyond pleasant, scheduling me the same day. Mikey and Oscar worked on my car and made sure to find me at pick up to explain what they found and how they resolved it. $35 seemed a fair price to patch the tire that I bought less than six months again back East. They sanitized my car in front of me before I got it. Front office staff and car technicians made this place a five-star experience. Thank you!!
Chris D.
★★★★★
09/21/2020
Yelp
Great service, fair priced , & willing to go the extra mile. This place will go out of their way to make your car right.
Adrian S.
★★★★★
09/21/2020
Yelp
Thomas and Valerie are amazing hardworking people and genuinely care about every single employee and customer. Every one from the front desk employees to the technicians are very helpful and kind! Thomas and Valerie have helped me on their limited off days and they have very kind employees that will take you home and back! I know that they constantly do training to stay up to date with latest car mechanics and engineering so they can properly fix every car that is brought to them. I would not buy a car without getting a health inspection from them first! Their prices are very honest and truthful so I 100% recommended people to come here to avoid getting taken advantage of by other mechanic shops.
Dylan
★★★★★
09/18/2020
Google
Like a family. The feeling you get when you walk into the shop. The feeling of "loyalty and reliability", the feeling of "relief". It was my first time entering the shop and yet, it felt like I had been going there for years. I was almost expecting Mikey to walk up to me and say "alright Dylan, what have you done this time". Doesn't matter the problem or issue you might have, with Crown City you know you're in good hands. Most shops rush to punch out when quitting time is near but, not Crown City. The team is at your service until the final door is closed. I was in desperate need of a tire replacement and I fear that the longer I was on the road, the greater the chance in the car getting damaged even more. Crown City was just a block away. I had to leave the car for three hours BUT my phone was dead and I only had my card. How was going to get back home, no worries as Crown City's shuttle dropped me off and picked me up when my car was ready to go. Team's got great wise eyes like Ruben, great hands like Oscar and Mikey and let's not forget great front desk care like Valerie where first impressions are always important. Customer service is always key to any buisness but some might believe in the stereotype that Auto Repair shop employees are nothing but grease monkeys looking to scam you out and leave you disappointed but Crown City puts that to rest. They take Customer Service to the next level. If you ever have a problem with your vehicle then go to Crown City. Where you will be taken care of and you wont have to worry about your car problems anymore.
Jose Rogino V.
★★★★★
09/17/2020
Yelp
jacqueline was very awesome, same as mikey the mechanic. This is my first time to bring my corvette stingray here and what an awesome experience. salute to all the people there in crown city pasadena, this would be my shop from now on. and they have clean waiting room and very vovid safe place.
Becky S.
★★★★★
09/16/2020
Yelp
I work across the street and after work realized I locked my keys inside the car! Thomas saw me & some co workers trying to get the door open at the end of the day and quickly offered his help! He brought over Ruben and in less than five minutes they had my door open & keys retrieved!! Ruben made it look effortless and was super funny and chill about it all! Could not thank these two enough for helping a neighbor out!
David C.
★★★★★
09/16/2020
Yelp
Professional, courteous service. Great prices. The entire team made me feel safe. Highly recommended Crown City Tire.
Doug Mclean
★★★★★
09/14/2020
Google
Great service, great communication, would recommend them to anyone. The two sisters were the best, so helpful.
Jeremiah S.
★★★★★
09/03/2020
Google
A little background...initially I brought my car in for a routine smog check and minor service. It was then that I saw firsthand how great the staff at Crown were. They truly were knowledgeable, accommodating, patient and personable. Offered soft drinks too! Fast forward to a week after smog check, after I just had taken the car to the DMV. I ran into a little issue where I would need a little more than a standard wrench to remove license plates. What garage would be able to help out in a time of need? I called and sure enough, they were more than happy to lend out a helping hand. Thank you very much to Jackie and Mikey for taking a moment to remedy an odd situation. Good times indeed! Again, the team over at Crown City is ridiculously great and I highly recommend! Thank you!
E G J.
★★★★★
09/03/2020
Yelp
They provide excellent service throughout the years, under new ownership they are carrying on the same level I had in past. It is helpful that one of the familiar people --Tony has remained , and some of their technicians such as Rueben. Together they have always been accommodating putting air in my tires and checking overall that my car tires are in good shape. They are the best!
B J H.
★★★★★
09/02/2020
Yelp
Crown city is the best! Very professional. All the employees were very friendly. Mikey was very helpful replacing my tire. He also wiped down my car of finger prints and followed all the covid guidelines
Denise M.
★★★★★
09/02/2020
Yelp
Had a nail in my tire and came here for repair. Nicest people I have ever dealt with and their shop is super clean and covid prepared. Will come back here for future tire issues....which hopefully won't be anytime soon! Shout out to Mikey who took very good care of the handling of my car from fixing tire to handing it back to my possession.
Paola N.
★★★★★
09/01/2020
Yelp
My tire pressure was off after I had already put air in the tire and Alex from Service King recommended Thomas from Crown City Tire Auto Care. THE AMBIANCE: Medium sized auto body shop with a gated space. Their lobby was clean and had COVID-19 protections such as plastic barriers and hand sanitizer. THE CUSTOMER SERVICE: Thomas is kind and super helpful. He told me that if my tire needed patching it would be $35 and if it just needed air, it would be free. The receptionist, Jaqueline, is awesome. She has a positive energy, is kind, helpful, and an asset to this company. I was going to have to wait an hour for my tire to be inspected because I was a walk-in. Jaqueline was able to squeeze me in since I really could not wait due to my work schedule. Luckily for me, my tire was fine. Thomas reset my car's sensor so it wouldn't alert me a anymore. I recommend them!
Maren m.
★★★★★
08/31/2020
Yelp
Love this place.. all four tires were low on air.. they fixed it right up.. Mikey pulled my car up for me and wiped everything down.. super professional!!!
Justin P.
★★★★★
08/25/2020
Yelp
Just stopped in at Crown City Tire. I hadn't been there for a while and it looks like they are under new ownership. The place looks great! I was very happy to see Tony is still there. He took care of me in addition to offering a few solutions I had not thought of. It's nice to work with the same person over so many years. I don't need to waste time looking around for another tire place.
Ingrid M.
★★★★★
08/22/2020
Yelp
I just bought a new car a few weeks ago and lo and behold I got a screw in my tire. Crown City to the rescue! Mikey was right on the case. He patched me right up and didn't even charge me! This will definitely be my new shop for all my auto service needs.
Manraj K.
★★★★★
08/19/2020
Yelp
I've been here a few times now and have always had a great experience. Mike fixed up my tire pressure so quickly and was super nice! Thank you!
Laurie P.
★★★★★
08/19/2020
Yelp
I've been taking my cars to Crown City Tire Auto Care for years. I usually deal with Tony who has always been professional, knowledgeable, and friendly. Recently, I had to have work done on my car and I talked with Jacqueline over the phone. I set up an appointment and Mikey picked up my car from my home. Great service! After the inspection of my car, I had to have a few things done on it. It was Friday afternoon and had to leave it over weekend and wouldn't be ready until Monday evening. I expressed to Jacqueline that I had a Dr.'s appointment on Monday and it was close to shop. She arranged to have Neidy transport me to and from my appointment. WOW...that's service! Jacqueline kept me updated on progress of car and even sent me a video of the movement of the engine...one of the problems. When my car was done, Jacqueline delivered it to my home. Before exiting my car, she disinfected the steering wheel, gear shift, hand brake, and door handle...basically everything she came in contact with. I highly recommend Crown City Tire Auto Care. Their customer service is over the top and my car runs great! Many thanks to everyone and a special thanks to Jacqueline, Mikey and Neidy! Sorry I missed you this time Tony.
Alberto R.
★★★★★
08/13/2020
Yelp
Even during quarantine, they made time to schedule me in and understood what my car needed to be fixed with the best prices in my opinion. They offer complimentary car ride to ur home and back to pick up your car with excellent service. Just make sure you double check the address! Lol They show a lot of care, like it a family business who gives you that special family touch and a smile. 10/10 would recommend and soon to be coming again!
Martha H.
★★★★★
08/11/2020
Yelp
Not from the area and needed to get a nail in my tire repaired, found these guys on google and was thrilled to have stumbled upon such a gem of a business! Mikey got us patched up in no time! Everyone was incredibly friendly and the customer service was ON POINT! Highly highly recommend!
RON S.
★★★★★
08/10/2020
Yelp
Rubin and Carlos were just here at my home to change out my car battery. They were here and gone and expert in their service and kindness. Glad to have them there for me the next time! Most sincere thanks| Ron
S. B.
★★★★★
08/07/2020
Yelp
Its always a pleasure to visit Crown City! everyone has such a great attitude and it shows in their work! Thanks to Tony and Ruben for making it simple and fast! You guys are the best!!!
Cath S.
★★★★★
08/07/2020
Yelp
It's my first time here. Had the best experience at Crown City TIre Auto Care.. I needed a tire repair (had a nail in it) and got it for FREE. I was impressed they have the BEST CUSTOMER SERVICE.. TONY is the guy! All staff are friendly and very accommodating.. Waiting area so clean, you'll be at peace about covid 19 because they have sanitizer, disinfectant and social distancing.. staff here are so professional. Their working area so organized and clean, it only proves that they will take care of your car. I highly recommend this place!!
Hector R.
★★★★★
08/06/2020
Yelp
Great job guys very good work my second time there pleased both times will be back thanks to Thomas great customer service and tech Ted for doing a great job
Robert A.
★★★★★
08/06/2020
Yelp
Only reason I own an expensive car out of warranty. Insanely lovely people. This is not based on one friendly oil change experience either. Been there many times for variety of normal reasons and every time is amazing. I know a fair bit about cars so confident everything I'm told is spot on and appreciate advice they give me. One time, went out of their way to fix something that 'might have been' their fault (likely just a 7 year-old lug nut cover, not their fault it cracked) just so in future IF there was a problem I wouldn't have to deal with it. I wouldn't have known either way and if it was problem in future, no way would I think they had anything to do with it. Really trust them. Thanks guys -Rob & Emma, the German Shepherd.
Mohan R.
★★★★★
07/30/2020
Yelp
First time writing a review. I would like to thank Crown City tire auto care for Their excellent customer service. Shout out to Mikey for taking care of my car. Shout out to everyone working in that amazing place. Thomas, Ted, Jack and Jackie. They will take good care of you. I would highly recommend this place to everyone especially to my friends and family. Good job guys. Have a great day ahead
Lenzzel W.
★★★★★
07/30/2020
Yelp
Been coming to these guys for a decade now -- and they're the absolute standard for quality work. Mark and Tony are old school, one-of-kind managers who show genuine care and consideration for my cars. Mark even once gave me a ride to my destination while my car was being fixed. The new woman at the front, Jackie, is everybody's dream. Outstanding customer friendliness, acute car knowledge, and a real ambition to be better as she goes. Mikey, the mechanic, is my go-to guy for simply one reason --- TRUST. Which is pretty much the only thing that ought to count next to competency, and he is more than competent. This is an excellent business with a loyal customer base. Should be around for another generation or two or three at least.
Samantha A.
★★★★★
07/29/2020
Yelp
So grateful and impressed by the service they provided! I got a flat while driving from San Jose to LA, and saw that they were the closest to where I was and had glowing reviews. The reviews are legit! I felt bad having to call and go in last-minute before they closed, but they took the time and effort to help me out. They showed me a piece of metal that got stuck in my tire and patched my tire up. Ted and Mikey have been so friendly and helpful. They made sure to check all the other tires as well, which helped in reassuring me, and I was able to go back to San Jose in one piece. Their office is so clean and comfortable, and their staff is so welcoming. They even wiped the touch-points in my car before turning it over. Will definitely recommend this place to my friends in Pasadena/ LA, and if I ever move to the area, they, for sure, will have my business. Thanks again!!
Christopher Brown
★★★★★
07/28/2020
Google
Highly Recommend Crown City Tire & Auto repair , The shop was really clean, the staff was super friendly and knowledgeable, Mikey was super helpful with my car, showed me and thoroughly explained to me exactly what the problem was with my tires and was overall very helpful through the whole process. And Jacquline was very nice as well great customer service and helped me get a great quote. They also offer 3 year warranty on all their tires that’s included in the price which is really helpful. Overall good experience here.
Keiko I.
★★★★★
07/27/2020
Yelp
Amazing, trustworthy, and competent people at Crown City Tire! Reuben worked on my car and was most helpful in explaining my situation and options. Valerie, Thomas, and Jacqueline made my day and saved me money while bringing true peace of mind. Thank you!! Love this place!
Robert J.
★★★★★
07/16/2020
Yelp
I had a good experience here a month ago and my tire pressure light went on again two days ago, so I made an appointment. They took me right on time, showed me what was wrong (wheel on the other side this time), told me what they would do to repair it, how long it would take and what it would cost. All was done as promised and I was out of there in an hour. Service there is first rate and I appreciate that they (tech Mikey and the boss in this instance) explain the problem and how it is to be repaired.
June W.
★★★★★
07/15/2020
Yelp
This establishment has the best customer service and I want to give a two thumbs up to Mikey the professional that serviced my car.
Anne H.
★★★★★
07/11/2020
Yelp
Being relatively new to the area, I was prepared to go to the dealer for a new tire when I got a flat. When the AAA serviceman heard that, he said no way and recommended Crown City Tire as the place where he takes his car. I figured if it was good enough for the AAA it was good enough for me, but I was wrong....this place isn't good, it's fabulous! In addition to tires, they provide oil changes that include an overall inspection, car repairs, a clean and welcoming waiting room with excellent Covid protections and outstanding customer service. A special shout out to Mikey who worked on my vehicle and picked me up when it was finished. Definitely a FIVE STAR experience! Highly recommended!!
Julie M.
★★★★★
07/01/2020
Yelp
I wanted to give a big shout out to Mikey who helped me with the tires on my car. He was so polite and after checking to make sure the check tire light was now off, he carefully disinfected the inside of my car so i felt safe driving away. Thanks Mikey. Stay healthy.
Maria Brown
★★★★★
06/29/2020
Google
Friendly atmosphere and great customer service!! Mikey patched my tires..Thank you!!
Dave G.
★★★★★
06/26/2020
Yelp
Hit a curb on mile one of 400 today. Really lucky this shop was around the corner. Mikey repaired our flat in 20 minutes and had us back on the road. Tony was also really helpful making sure everything was taken car of.
Julia C.
★★★★★
06/24/2020
Yelp
Everyone at Crown City Tire is amazing! It used to be that I only went there for tires, but the mechanics have fixed my a/c, struts, brake line flush and a few other things. My 2002 Honda Accord is like new! Thomas and Tony are sweet and wonderful! I cannot recommend them enough!
Penny Y.
★★★★★
06/23/2020
Yelp
Crown City Tire has been my go to tire shop for the past 10 years. Thanks to the owner and Mikey again for helping patched a tire that got a big screw on it. Really appreciate your quick and excellent service as always! Stay safe!
Robert E.
★★★★★
06/15/2020
Yelp
I've been going to Crown City Tire for years. The staff is professional, courteous, and they get the job done. I cannot refer them enough to associates, friends, and family. I brought in my Tesla Model 3 recently to remove a screw from my front tire and to get the tires rotated. Reuben, as always, did a fantastic job. Thomas and his team are first rate. Thank you, Crown City Tire!
Precious H.
★★★★★
06/15/2020
Yelp
Came in to get the company car tires changed. Mikey was a big help when I arrived as well as the rest for the staff. Got a free sprite while I waited
Dena B.
★★★★★
06/12/2020
Yelp
Mikey is the man! Loves his job and great customer service. Repaired my flat tires quickly and with workmanship. Honest business with fair pricing. Thank you!
Javaun C.
★★★★★
06/08/2020
Yelp
After waking up to a flat tire, I googled the best tire repair places in my neighborhood. Crown City had the highest rating with the most amount of reviews so it was a no brainer to go there. I called and was warmly greeted by Jacqueline who told my I could bring my tire down that same day. When I got there Ruben, an expert with 35 years in the game| took a look at all of the tires on my car. He informed me that the remaining 3 tires were still good, but I was low on air pressure. Without hesitation he got all my tires up to recommend psi. I left my flat tire there and was barely done running an errand that same day when I got a phone call that my tire was already repaired. The repair was a very good price and the service was outstanding. I would recommend Crown City Tire| Ruben/Jacqueline and the whole team will take care of you!
Eric Hilgart
★★★★★
05/29/2020
Google
I picked up my car today from Crown City Tire and I’ve been blown away. From the start we had great communication on the phone, then via text. I work weird hours so we were able to find an accommodation. I got status updates during the day, and finally when I went to pick up the car - I got a thank you card. I mean, I work at a hospital as an information technology field technician. My job is to make our healthcare workers’ lives as easy as possible by making sure their technology works. The last thing I expected was to be thanked as well. This was one of the most wholesome, warm hearted experiences I’ve had, and it made me feel like being back in my hometown in Rural Wisconsin... this place doesn’t want your $$ — they want to get to know YOU and your car, and will be the most honest, trustworthy people you’ll find out there. Stop on in (with a mask) - say hi - and get to know the future (and only) place you will ever go again to take care of your vehicle needs.
Stephen R.
★★★★★
05/17/2020
Yelp
Thank you to Tony and Ruben!! Not only did they see me last minute but they checked out my car, saw that it was nothing and NEVER TRIED TO RIP ME OFF. It's not who they are. Good people, tremendous service. Thanks again.
Marina Miller
★★★★★
05/16/2020
Google
Little Place with Great Workers! Love the New Tires on my Prius! Thank You Crown City Tires!
Kat R
★★★★★
05/15/2020
Google
My thanks to Jacqueline, Valerie, Mikey and John! This is hands downtdown best tire place I've been to. I found Crown City Tire in December when my tire pressure light came on. Had to get new tires due to a huge hole and heavy wear, and they were so helpful and even recommended a more affordable option than the current tires I had. My tire pressure light came on again today and THEY PICKED MY CAR UP FROM MY HOUSE (wow), patched the hole, sanitized the car, and had it back to me in less than 90 minutes! I've felt intimidated at other auto and tire places but this place is so polite, professional, and friendly. The waiting room and bathroom are super clean and comfy and they even have a Keurig machine. Great experience. Would highly recommend.
Marina M.
★★★★★
05/15/2020
Yelp
I needed a new Tires for my Prius....2015. Los Angeles City of Cars and Repair Shops...so I did a search and came across: Crown City Tires...very close to my home! Hidden Jewel! I made an appointment. A young sweet Lady Jaqueline took my appointment and she was very knowledgeable about the tires and helped me to make an appointment. When I arrive to my appointment it took a few minutes to choose a tires. The Manager helped me to choose tires I loved and He was on a top! He really knew what I need! The Service was performed by Ruben who did His Job very professional and quick. After all I had paid a very good price for a an excellent Tires and been treated very well! Thank You, Crown City Tire!
Paulette B.
★★★★★
04/30/2020
Yelp
Such great customer service! I always get my car troubles taken care of here and I am so thankful! Went in today and got a quick fix. Jacqui and Mikey were so great! Thanks guys!
B B.
★★★★★
04/29/2020
Yelp
What an amazing experience. The new owners of Crown City Tires have done a beautiful job in every aspect of their business--- from outstanding customer service, cleanliness and even a lovely waiting area. Jacqueline was so thorough with her explanations and service. Even her face mask couldn't hide her service-with-a-smile! After my new tire was installed (in under 30 minutes), they disinfected my car and sent me off as one happy customer.
B B.
★★★★★
04/24/2020
Yelp
Such a pleasant experience compared to getting tires through the bigger chain companies. I wish I had been dealing with Crown City all along. Great, friendly customer service and the workmanship and products are top notch. Thank you!
Mark G.
★★★★★
04/21/2020
Yelp
I never write reviews.... ever. These folks are worth every word I type. I cannot believe how well taken care of I am. Even through switching ownership I have been taking care of like nothing has changed. Mikey did a killer job on my tires today and took great care of my vehicle as well as being super chill and approachable. Jacqueline was unreal with the customer service, she answered all my questions and was able to find me affordable and quality tires. These guys and gals are unmatched. I will forever support my local business. As the lead guy for maintenance and a heavy equipment operator for my job I know how critical it is to get things done the right way, this business does things and get things done the right way. Period.
Tom K.
★★★★★
04/20/2020
Yelp
Can't say enough good things about my first experience here. Had a flat and was concerned about getting it repaired quickly during the current situation. Found Crown City's info and texted them. They were closed for the weekend but I received a reply right away! Also got a very reasonable quote, if replacement was necessary. On Monday, I received the most excellent service by Thomas, Tony, and their whole team. Tire was repaired in no time in a facility that was super clean and with all sanitary precautions taken. I will not hesitate bringing my car here for all future needs. Thanks, Crown City!
Damaris S.
★★★★★
04/20/2020
Yelp
My car has been stressing me out with the tire pressure. I have taken it plenty times to shops near my house . Always had to go back . Crown city tire helped me so much. Mikey explained to me how sometimes I have to reset the car or even where to look for nails and he found it ! Amazing great personality so welcoming . Deff making this my new tire shop ! Thank you Mikey !
Ria Tagle
★★★★★
04/17/2020
Google
Best customer service! Not only was I given a complimentary tire patch, but what I really appreciated was that Jacqueline explained all the steps they will perform, what to expect, and she also showed me the huge screw that was the culprit. When all was done, Mikey came out and disinfected my car before I got on. It was easy breezy! I definitely recommend this place! In COVID times, just going out of the house is anxiety producing. So when I had to get out to get my tire patched, I was comforted to see they were taking all necessary precautions, starting at the door, requiring customers to wear masks. There was still a guy who came in without a mask, because ... there’s always a rebel.
Ria T.
★★★★★
04/17/2020
Yelp
Best customer service! Not only was I given a complimentary tire patch, but what I really appreciated was that Jacqueline explained all the steps they will perform, what to expect, and she also showed me the huge screw that was the culprit. When all was done, Mikey came out and disinfected my car before I got on. It was easy breezy! I definitely recommend this place! Thank you so much, Jacqueline and Mikey! In COVID times, just going out of the house is anxiety producing. So when I had to get out to get my tire patched, I was comforted to see they were taking all necessary precautions, starting at the door, requiring customers to wear masks. There was still a guy who came in without a mask, because ... there's always a rebel.
Mikey B.
★★★★★
04/08/2020
Yelp
Play hard work hard . Love working at crown City tire. Have good co workers and have a fantastic team. Including the front office . let's keep it going
Chrissi E.
★★★★★
03/18/2020
Yelp
We were on a road trip and had just started to head home when we noticed our tire was going flat! We put on the spare and headed to find a place to get a new tire. Our car takes a specific kind that's hard to find but luckily we happened upon Crown City Tire Auto Care. We were assisted immediately by the boss. When we told him our predicament he got on the ground and took a look under the car. He told us our shocks were going out and it could cause bumping holes on the tire. Which was exactly what happened to the flat tire. He just knew without having to look at the bad tire itself. He went to look for the new tire and came back after two minutes with great news. They had one left that for our car! He gave us a discount for the tire and labor which helped a TON since we were traveling! The mechanics, Mikey and Ruben, were super helpful and very friendly! Them and their boss made sure we were taken care of!
Fernando O.
★★★★★
03/18/2020
Yelp
Mikey and Ruben did a amazing job was fine with the fast service I recommend this place with all my friend for sure
Michael S.
★★★★★
03/17/2020
Yelp
Took my car here as it was recommended by my warranty company. I have never had a better experience with an auto repair company. Owner Thomas and his staff treated me with care and respect. Service was efficient and excellent.
Hannah R.
★★★★★
03/07/2020
Yelp
The best and quickest tire place in town. Mikey repaired my flat and I was back on the road in 15 minutes.
Scott M.
★★★★★
03/04/2020
Yelp
Thank God for these guys. I've been bringing my cars here all my life and I'm always great full for the work these guys do. On top of that, they were a bit behind with getting the correct parts but they gave me a ride all the way out to Hollywood to make it to a meeting I was going to miss. Nicky was awesome, we chatted the whole time. What a nice guy. If you taking your car to someone else you need to give these guys a call. Thanks again Micky, Tony and. Everyone at the front desk. See ya next time
Travis R.
★★★★★
03/02/2020
Yelp
This little hidden gem of a place is not to be missed. On Friday I took the day off work to get my tire looked at, I drive a BMW X3 and I had no idea it was this tough to get tires replaced. I had a slowly deflating back tire and basically nowhere that could fix it- the dealer of course would have welcomed my business, but it was insane with other $450 a tire. I came across this place in yelp and decided to drop by. I called Jacqueline at reception (so sorry if I spelled her name wrong but she's wonderful and her nails are amazing) who got me in that day. They assessed the situation and found out I had a nail in my tire. I wasn't surprised. They needed to order the tires, and I wasn't able to accommodate coming in the next day- they put a loaner tire on (Who knew that they did that?!) so I could drive it safely until I could come in on Monday. I was already sold then. I was then super impressed by the competitive price of the tires- I wasn't going to go flat broke getting 4 new tires on my car (they all needed replaced). Work got crazy over the weekend and I needed to move my apt around- they weren't annoyed or short with me when I called twice to move it. Then when I got there I overheard one if the owners talking to an older woman, very patiently, in layman's terms walking her through the issues with her car- her car was unsafe to drive and he was asking her if she needed to run any errands- and he offered to have someone take her to run these errands. Now in 2020 I've never heard of this amazing level of customer service and care- I'm super sold. Please support this local family run business, they're incredibly nice people (all came over to see me and my dog when I was sitting and waiting) - this is a level of service that's very hard to come by. Thanks for being super sweet and accommodating people- the world needs more of that.
E. Todd S.
★★★★★
02/26/2020
Yelp
I was referred to Crown City by another tire repair company because I had a unique wheel and tire that needed repair and no one else would touch it. Ruben at Crown City Tire who has over 30 years of experience said that he could safely and properly make the repairs. I was not disappointed! Not only did he make the repairs, he did it in about 20 minutes and for a very reasonable price. I complemented him on the great job and he replied "pound for pound I am the best tire guy in the world." I don't disagree! I also had the opportunity to meet Thomas the co-owner and some of his employees, all who were very cordial and helpful. I highly recommend Crown City Tire for great work, fair prices, and excellent service!
Rigo M.
★★★★★
02/25/2020
Yelp
Brought my Prius in for a standard oil change. Mikey was my tech. He did a great job and quick turnaround. We have been coming here for years. Highly recommend.
Sinjin T.
★★★★★
02/24/2020
Yelp
I stopped by today with flat tire, big metal object stuck in my tire. The mechanic, Mikey, was very helpful and finish within 10 mins. While waiting I was also assist by another employee, I think her name is Jacelyn, which inform the condition my of current tire, which I don't think other auto places would inform me. Both were very helpful and professional. Would come back if I ever have tire's issue.
Jennifer B.
★★★★★
02/22/2020
Yelp
We unknowingly came 45 minutes before closing but everyone was helpful and nice nonetheless. Mikey, was able to quickly find the hole and repair it. Awesome work, definitely returning here!
Marlen A.
★★★★★
02/19/2020
Yelp
Review has been long over due. Have been coming here each time my air tire pressure is low and a few times when I got a nail in my tire. Everyone here is great . They are fast and honestly very nice . Thank you!!!
Mehryar M.
★★★★★
02/18/2020
Yelp
My car's tire went flat. I went to Crown City Tire and they dealt with it so professionally and yet so friendly. They didn't have the tire in store, they got it with in a day and gave me a loaner tire so I can drive around rather than using uber to get to places. Very fast service and Very reasonable prices. I would have given 10 stars if I could. Keep it up!
V. K.
★★★★★
02/17/2020
Yelp
Hey everybody ,today I got helped by Mike,really nice and polite person,knows what he does,will definitely recommend these guys,ask Mike and he would help to fix any problems with your tires!!
Luis R.
★★★★★
02/16/2020
Yelp
My car has run flats which I found out most tire shops don't fix. I had a nail in one of my tires and saw the great reviews for Crown City. Those reviews were no exaggeration. First, when you walk into the lobby, it is very nice and well kept. Then, the customer is outstanding. I had a great conversation with Tony Alva while waiting for my car. At the end, he was such a class act that he didn't charge me. He just earned a another loyal customer.
patrick h.
★★★★★
02/14/2020
Yelp
This has been our go to place for many years. A friendly neighborhood tire service ( and more! ) The new owners have done an incredible job of updating the place , but the customer service is Uber good. Thomas & Valerie & Tony know their tires! Rueben is equally knowledgeable as an installer- he's been there for many years. We are glad to have a neighborhood place to go, whether it be a tire that needs air or a new tire. And their prices are always competitive.
Dan B.
★★★★★
02/12/2020
Yelp
Just had my tire fixed at Crown City. Apparently I had run over a screw and I was fortunate it did not go flat before I was able to get it repaired by Mikey. He was efficient and courteous. Thank you Tony for helping make this happen. Dan B.
Jonathan A.
★★★★★
02/03/2020
Yelp
The staff of Crown City Tire is so friendly and helpful you won't really believe it unless you see it. Come here first if you need anything even remotely related to tires.
Melissa S.
★★★★★
02/01/2020
Yelp
This place is AMAZING!! I was visiting from out of town and I accidentally ran over a curb and and got a flat tire. I looked up closest tire place and Crown came up. I limped my car the half mile over there and threw myself on their mercy. Tony came out and even though it was Saturday and they had a full bay and one mechanic working, they stopped to put on my spare tire and rotate the tires for balance. Jackie offered me coffee and donuts and I waited in the cleanest waiting room I've ever seen! They were so nice and helpful. Tony gave me estimates for what I should pay for a tire and what to ask for when I was able to go get a new tire in a few days in another town. So nice!! He even gave me phone numbers of tire places where I was traveling to. I was on my way in no time and able to keep my commitments! If you need auto care in Pasadena, go to Crown City Tire!!!
Fergie Ann E.
★★★★★
01/31/2020
Yelp
I was driving to Pasadena, then my tire "emoji" lit. I was scared 'cause I was on the highway and was not from the area. So I made an exit, and went on Yelp. I saw Crown City Tire having a complete 5 star and was the nearest one too. So I gave a call and a sweet lady answered the phone. She was very calm and reassured me that I'm safe to drive for another 10 minutes. I arrived and everything went smooth. They accommodated me right away. I even noticed I have surrounded by high end autos. (I mean, dont get me wrong, I love my Honda haha) they welcomed me openly and treated me just how any customer should be treated: nice and polite! :) Mikey and Ruben helped me throughout my tire air issue!!! Talk about smooth, fast and reliable! And on top of that, I asked how much for tire air and yeah, said its free! Wow! Thank you so much! Highly recommended! :)
Lord Byron L.
★★★★★
01/28/2020
Yelp
I always have a great experience when I goto crown city tire. Mikey was so helpful to change my tesla tire to the spare tire. I will come back tomorrow to get the new alignment & two tires for the rear. Day 2- Thomas was great when I dropped the car off to install 2 new rear tires I brought him. The car was ready right after lunch after alignment! I really recommend this place. The new pain job & uniforms with the complimentary water/coffee /soda for the waiting room was great. Will come back again!
Diana B.
★★★★★
01/27/2020
Yelp
I was visiting a friend in Pasadena . When I got my car the next day after spending the night. I saw on my panel of the car that I had low pressure in my tire. When I looked it was almost flat so I drove to the nearest gas station to get air. As I was driving to the freeway my tire continued losing air pressure so I knew I must've had a nail or something in my tire and I needed a new tire immediately before driving back to orange county. I googled the nearest tire shop and was lucky enough to find Crown city tire auto care. When I got there they were very nice said they would get to me as soon as they can. When they checked the tire they found a major crack in it. They ended up replacing that tire and another tire since I was due for new tires. It did take many hours because I was an unexpected customer and they were very busy. However they did drive me over to get lunch with my friend. They gave me a good price were very forthcoming and nice and kept me informed. Their facilities are clean, have Wi-Fi and comfortable. If I lived in the area I would definitely use them again! Thank you for taking care of me!
Eva W.
★★★★★
01/27/2020
Yelp
By far the best tire shop in town. They are quick, kind, fair, and honest. I've been going to them for about the last three years and not once have I regretted the choice. Don't hesitate to choose them when it comes too any tire service your car needs!
Chris A.
★★★★★
01/23/2020
Yelp
Thanks mikey for accommodating really quick and checking tire pressure for all tires. Really helpfull and even showed me how much tire thread i have left. Highly recommended
Matt Bragg
★★★★★
01/12/2020
Google
Best service family owned
John Peter Laceras
★★★★★
01/12/2020
Google
I recomend my friend Ruben good person and worker...
Jordan Meinster
★★★★★
01/12/2020
Google
Amazing customer service!! I had a nail in my tire and had my car towed to Crown City Tire. They greeted me outside and had a tech take a look at my car. They promptly diagnosed the issue and said it would only take 30 minutes or so to repair. I had to be at a meeting and asked if I could leave the car. The said that I could and also offered to shuttle me to my meeting! Then when the car was ready they called me and asked if I needed a ride back. They came and picked me up 10 minutes later and took me back to the shop. Upon arriving they gave me a rundown of the services they performed. Three separate reps called me by name. Unreal customer service!! Highly recommend!
Nolan Martz
★★★★★
01/12/2020
Google
Always fast, efficient, an professional service. Extremely accommodating every time I bring my car in. Highly recommend.
Aurelia Abcouwer
★★★★★
01/12/2020
Google
The team at Crown City has given me such a positive experience. The first time I stopped by, I had been told by my dealer that I needed new tires. When I arrived at Crown City, they measured my treads and told me I had another five to eight thousand miles before I really needed tires. I came in with the full intension of spending money, but they turned me away, which I think is a true sign of the integrity of this business. I ended up getting my tires here a few months later at less than half the price of the dealer. Fast, straight-forward, and communicative. A great experience all-around.
Jaden Diaz
★★★★★
01/12/2020
Google
Mikey and Ruben were great, very friendly great service! Will definately come back for servicing
Roxanna Stroska
★★★★★
01/12/2020
Google
I came to this tire place after having a flat. They are very friendly and honest. My tire was fixed quickly and affordable. I definitely recommend. Mikey is the best!.
Wendy Araiza
★★★★★
01/12/2020
Google
Everyone is knowlegeable and provide outstanding customer service. Very clean establishment. Highly recommend| you won't regret.
Kai
★★★★★
01/12/2020
Google
Fantastic service, from start to end. Friendly, professional, nothing left to wish for. Thanks guys! :)
George Nuila
★★★★★
01/12/2020
Google
We are the best
Peter Fatso
★★★★
01/12/2020
Google
Twice visited for fixing my tires with nails in it. Short wait Good attitude and reasonable prices. Recommend for tires. Not recommend for other auto services because my car broke down last year on my way to Vegas after serviced there and the mechanic connect the wires wrong. Found out in Vegas Jaguar dealer service center after being towed there.
George Burby
★★★★★
01/12/2020
Google
Crown City Tire is reliable, trustworthy, and did a great job fixing multiple issues with my car. I will do all of my servicing with them going forward.
Honey Mae Fernandez
★★★★★
01/12/2020
Google
Great customer service and very fast and honest work! I came in because my tire pressure light was on due to a nail stuck in one of my tires. I was quoted a price depending on how much damage was done and was told it would take about an hour because there were a few customers ahead of me. Not only did it take less than an hour, but the service they provided for taking out not one but two nails from my tire was complimentary. I will definitely come back here in the future when I need new tires.
Julie Markfield
★★★★★
01/12/2020
Google
Great new owners. Perfect service. Trustworthy.
Larry Abelson
★★★★★
01/12/2020
Google
Friendly staff. Would recommend highly!
Erica Crawford
★★★★★
01/12/2020
Google
I got a nail in a tire and they patched it up quickly for me, and they even checked and fixed the air pressure in the other tires without even having to ask. I work nearby so I dropped off my car in the morning and picked it up after work. Even though they were done hours beforehand and my car was parked in parking lot, they drove my car right up as it was pouring rain so I didn’t have to get wet.
Ursula StGeme
★★★★★
01/12/2020
Google
Excellent customer service and quality of work.
David Killian
★★★★★
01/12/2020
Google
Very easy to work with and accommodating. They stayed after working hours to make sure the job was done. I was worried about a potential upsell with the free alignment check. In the end, I think they were just being thorough, and caught something that could have cause premature wear on the brand new tires. Good job by all!
N E.
★★★★★
01/11/2020
Yelp
Six years later, I'm updating my review for this place. The place got sold last year to a very professional couple who have prior experience in the industry. While I was sad to see the previous owner go, that did not last too long. The new owners are bending their backs to please every customer as if we are the only ones, and that's truly not the case. They are very busy and make sure you arrive early in a day, weekday or Saturday. Now, contrary to their name, they do car repair and service, not just tires. I am very happy that this place is in good hands again and I wish them nothing but success, we need more businesses like them.
Mitchell A.
★★★★★
01/08/2020
Yelp
I think this is only the second Yelp review I've written in 10 years so that's saying something. Crown city is the absolute best. Extremely helpful, accommodating, quick, friendly, fair. What more can I say. Customer for life.
L. T.
★★★★★
01/06/2020
Yelp
My wife had a tire pressure warning. We are concerned because our Q7 does not have spare tire and we just replaced a flat tire a month ago with a flat bed. We found Crown City Tire nearby to have an inspection. The friendly staff quickly checked and explained it's due to uneven tire pressure. They adjust the pressure and solve the problem at no charge. It's just amazing and hard to find friendly and honest business nowadays. No wonder they have 5 start Yelp review. Not only we highly recommend Crown City Tire, they have earned all our future business.
Wendy A.
★★★★★
01/04/2020
Yelp
Staff is knowlegeable and provide outstanding customer service. The owners are friendly and welcoming. Establishment is modern and clean. Highly recommend this business for all your vehicle needs!
Claudio M.
★★★★★
01/04/2020
Yelp
Miguel was awesome. The repair was done fast, thorough, and friendly. The people and the service are the reasons I keep coming back.
Christian G.
★★★★★
12/30/2019
Yelp
Great work done be the technicians, especially from Mickey B.. Will come again when I have any other car issues, Thanks Crown City.
F L.
★★★★★
12/16/2019
Yelp
This is my favorite place to repair my tires! Unfortunately my tires tend to attract nails due to the amount of driving I do for work. Crown City Tires has always been good in taking care of this issue for me. And good friendly service for tire replacement, too!
Chris B.
★★★★★
12/13/2019
Yelp
I had a slow tire leak that I was putting air in every few days rather than deal with it. After procrastinating for a long time, I brought it in to Crown City Tire based on their phenomenal yelp reviews. I am so glad I did, this business is incredible! Even though I had no appointment, they were able to look at and fix the tire on the spot. Everyone I dealt with was very friendly, very professional, and great at their jobs. Got me in and out quickly, and now I can drive safely. Highly recommended for fast, high quality, very affordable tire services. Thank you!!
Abe L.
★★★★★
12/13/2019
Yelp
Came to Crown City because my tire was leaking air. Didn't have an appointment and was greeted warmly by their staff Jacqueline and Mikey. They were super nice, knowledgeable and were able to help me save money by suggesting a repair instead of a total replacement of tire. Mikey knew the intricacies of working on my specific car (Tesla). I would recommend this shop to everyone! My experience here has been the best experience I've ever had at any auto shop. Great, honest service with a smile!
Sean D.
★★★★★
12/12/2019
Yelp
Phenomenal service. Had a tire replaced and was back on the road in 30 minutes. The following week, I stopped in to fix a slow leak - they discovered it was only the valve stem, replaced it for free! Great service, will be taking all cars here from now now.
David Killian
★★★★★
12/11/2019
Google
Very easy to work with and accommodating. They stayed after working hours to make sure the job was done. I was worried about a potential upsell with the free alignment check. In the end, I think they were just being thorough, and caught something that could have cause premature wear on the brand new tires. Good job by all!
Jermayne S.
★★★★★
12/07/2019
Yelp
Under new ownership/management and they are goin into 2020 doin it right! Jokes aside, they always do a great job and it's the only tire store we use.
Mark Durkin
★★★★★
12/05/2019
Facebook
We now are entering our third generation of Crown City Tire customers as our daughter is now buying from Crown City and I have been buying tires from them for 40+ years. Always great service combined with knowledge and a fair price makes them a Pasadena institution. Keep up the great work!!
Mark Durkin
★★★★★
12/05/2019
Facebook
We now are entering our third generation of Crown City Tire customers as our daughter is now buying from Crown City and I have been buying tires from them for 40+ years. Always great service combined with knowledge and a fair price makes them a Pasadena institution. Keep up the great work!!
Honey Mae Fernandez
★★★★★
12/03/2019
Google
Great customer service and very fast and honest work! I came in because my tire pressure light was on due to a nail stuck in one of my tires. I was quoted a price depending on how much damage was done and was told it would take about an hour because there were a few customers ahead of me. Not only did it take less than an hour, but the service they provided for taking out not one but two nails from my tire was complimentary. I will definitely come back here in the future when I need new tires.
Chris M.
★★★★★
11/21/2019
Yelp
Thomas, Jacqueline, Tony and the whole crew at this place are very helpful. Everyone is very friendly and they go above and beyond to help. They went above and beyond to help me find a missing socket for my rear brake lights that the last place I took my car to lost.
Ben B.
★★★★★
11/17/2019
Yelp
I was on my way to a car event that I was hosting at Santa Anita mall. Right at the end of the eagle rock city limit I caught a bad flat tire in my ferrari and had to pull over at the first exit in Pasadena. I was able to use the incar tire kit to get me within 5 miles after use and my car is too low to get on a typical flatbed (it was also 7:45am) so I googled the nearest shop and it was Crown City Tire and THANK GOD NOT ONLY THAT THEY WERE OPEN BUT THEY WERE PRETTY MUCH ANGELS FROM HEAVEN! The manager and workers there were all pleasant and I was patched up and on my way in about 30 min in time to still make it to my event! THANK YOU AGAIN SO MUCH! Really was amazing service. I ordered a new tire but the patch was perfect and I didn't feel a single difference or anything off with the driving.
Francis M.
★★★★★
11/13/2019
Yelp
Ruben Banuelos was awesome. Patched the tire , put it back and torque it. First time i saw a guy did that
Glenn R.
★★★★★
11/13/2019
Yelp
I've been using these folks for my tire needs for 5 years now and they are the greatest. They seem to be much more devoted to the customer's experience than to making tons of money.
Amanda G.
★★★★★
11/09/2019
Yelp
Everyone that works here is so amazingly nice and helpful, I came here to get my tires checked and the guys were Beyond nice and helpful, they gave me a great price on a set of 4 tires, Ive recommend Crown Tire to friends of mine and they were very pleased with the professionalism and service. Great place for tires and impeccable customer service...
Kai
★★★★★
11/08/2019
Google
Fantastic service, from start to end. Friendly, professional, nothing left to wish for. Thanks guys! :)
Kathy C.
★★★★★
11/06/2019
Yelp
I called Crown City Tire last minute and spoke to Tony and he was able to assist me right away. I needed to replace a battery on my car key and he did a great job within five minutes. Thank you Tony!!
Cherry W.
★★★★★
11/04/2019
Yelp
I came in because my tire pressure was low. I wasn't sure what was going on, I was nervous and worried. They were able to schedule me in last minute. I worked with Ruben who was so nice. He checked my tire pressures, assured me that there was no leak or any repairs needed. He explained that the sudden change in weather can cause the pressure monitor to change. He filled my tires with the necessary amount and did not charge me anything. I appreciated his honesty and his help. He didn't seem to expect any tip, but of course I tipped him. Really glad I came into this shop and was not conned by some other business.
Kim N.
★★★★★
10/25/2019
Yelp
Hands down the most amazing experience I have ever had at an auto repair shop. Thomas and his team are extremely knowledgeable and professional yet at the same time extend just amazing service and care for their customers. The prices are extremely reasonable for the high end, high quality, and high performing service. They are the sweetest, most accommodating, most positive people you will get for your car. I got an oil change, new radiator and brakes and I can't be happier with this experience. I'm dying to tell everyone I know and I get to start here with Yelp.
Kendrick M.
★★★★★
10/23/2019
Yelp
Had the pleasure of having Crown City Tire handle my alignment. Most shops are unable to do my alignment do to the vehicle being to low or the custom suspension. The Team at Crown City Tire were able to get my vehicle on their alignment rack (alignment rack is in ground aka GROUND LEVEL) this has always been an issue with all shops and that was not the case here. My vehicle drives amazing now, thank you Crown City Tire. Their Bathroom has a changing room for your little little ones. Yea, that part blow me away, let me know they think of every little detail. And it shows in the service I recieved and they provided.
Christine T.
★★★★★
10/19/2019
Yelp
Tires low in pressure. Ernesto and Ruben added pressure and checked for nails..luckily none. Ernesto also taught me how to reset on the settings in my car. They both did all these for free. They were professional and super friendly. Highly recommended!
Rob O.
★★★★★
10/01/2019
Yelp
I bought new tires for my Tacoma through Thomas with Crown City Tire. He was willing to get me anything I wanted but I just leaned on his recommendation which was a Bridgestone tire that he has on his truck. After agreeing to it he called me an hour later saying that he reached out to a colleague who recommended an equally good tire by Pirelli that was $20 cheaper per tire. They got all four installed in about an hour while I waited with my 3 year old son. The whole staff is really friendly especially co-owner, Valerie. Thomas and Valerie have purchased a shop that has served the Pasadena community for a long time and have made much needed upgrades to the equipment to rival the dealers at a better cost to their customers. I'm looking forward to have my vehicles serviced by them moving forward.
Lawrence L.
★★★★★
09/19/2019
Yelp
The team at Crown City Tire is absolutely amazing! The master cylinder on my clutch went out in my 2006 Honda Civic and Thomas (the owner) who is super friendly by the way, was very thorough on what needed to be repaired and kept me in the loop every step of the way. If I ever need any type of auto repair, I'll be definitely coming back! Thanks guys!
Diane P.
★★★★★
09/17/2019
Yelp
I can't say enough good things about Thomas, the new owner, and the whole team at Crown City. I have two older cars and they both had issues that needed to be taken care of in the same week. Thomas was super responsive and transparent about the issues and took into account my budget and priorities when giving me the options. He explained everything clearly, went to lengths to save me money, and got the job done very quickly and always kept me in the loop. When I asked questions he'd show me exactly what he was talking about. The customer service is the best I've experienced at any repair shop -- they're professional AND friendly and they earned my trust by giving me excellent service and high quality work at a very fair price! Side bonus: the shop is really clean and beautiful and they have a shuttle service :)
Imran K.
★★★★★
08/27/2019
Yelp
This was my third time here - unfortunately, too many nails in the streets of Pasadena keep ending up in my tires. As always, incredible service, impeccably clean waiting area and friendly staff.
Andrew H.
★★★★★
08/23/2019
Yelp
I have never been here before. The 'control arm' for my tire broke. I drove the mile to get there. Thomas pooped out as I pulled in and shook his head. He had me pull in and it was an easy diagnosis. It was late on a Friday. He quickly called the parts place and just got them before they closed and had it delivered. I dealt with 4 different people besides Thomas and they all could not have been kinder. It was not the day I was hoping for--but they made a horrible situation so so much more bearable. I will not go to another tire place that's for sure. That's of course assuming my car can move to get there. Service and quality work is their specialty and they do it incredibly well.
Ken Nelson
★★★★★
08/21/2019
Facebook
Professional friendly service with plenty of service bays in a very clean building. 1st class!
Ken Nelson
★★★★★
08/21/2019
Facebook
Professional friendly service with plenty of service bays in a very clean building. 1st class!
Erik S.
★★★★★
08/17/2019
Yelp
Awesome service. Had a flat, they were able to order new tires and change them the next day. Thanks to Tony and Mikey for being so helpful. Would highly recommend this place to anyone
Jessi T.
★★★★★
08/17/2019
Yelp
I could not have had a better experience. I had a blow out on the freeway, called one place that closed in an hour, they were not looking for the business so I asked for a recommendation. They suggested Crown City Tire. When I called the nice woman that answered did say they were closing at noon which it was noon now, but to come in and they would help me. Walking in it is so clean, and everyone is extremely friendly. I met the nicest guy ever that helped me get there, they gave him a ride back to my car to get the tire and we were able to get a new one and got a ride back in almost no time. I'm a firm believer everything happens for a reason so, thank you Ryan "the nice guy" and the family at Crown Tire. You made what could have been a really terrible day, not that bad at all.
Scott Bourke
★★★★★
08/16/2019
Facebook
Long time customer always been great with Mark and Tony ! The new owners are keeping up the tradition of great work and customer service!! Nice to meet you Tom and Tony as always great to see you still there!!
Scott Bourke
★★★★★
08/16/2019
Facebook
Long time customer always been great with Mark and Tony ! The new owners are keeping up the tradition of great work and customer service!! Nice to meet you Tom and Tony as always great to see you still there!!
Carlton B.
★★★★★
08/14/2019
Yelp
Excellent service, reasonable pricing and wonderful staff professionals. Of all the tire service shops in Pasadena, Crown City is definitely our family preferred location.
Joe K.
★★★★★
08/07/2019
Yelp
Patched up a tire that I found a nail in pretty fast, provided a shuttle to my work, very clean waiting room, great customer service. What more could you ask for? Thanks!
Jessica L.
★★★★★
07/30/2019
Yelp
So helpful when I brought my car here. They took the time to explain things to me, what my options were, educated me on what was going on with my tires. (Quite the opposite experience at other places when a woman comes strolling in unfortunately.) Valerie was so pleasant from our first phone call to when I drove off the lot. Everything was clean and professional. A baby changing station in the bathroom haha! I don't know any shop that has that. Very pleased overall. HIGHLY RECOMMEND!
Bob P.
★★★★★
07/26/2019
Yelp
I went to Crown City Tire this week for an oil change, and basic service for my Honda Odyssey. I have to say that the service and pricing was better at Crown City Tire than at the Honda Dealer. The wait time was minimal, and the lobby there was very clean and nice, with hot coffee and cold water available. The people there who helped me were Valerie and Thomas. They were very knowledgable and courteous, and they explained to me what my car needed, and what it didn't, which I really appreciate. I will go there again for servicing of my Honda Accord as well!
Jerry S.
★★★★★
07/26/2019
Yelp
I had a very nice experience today. Mikey generously helped correcting my tire pressure and taught me how to read them!
Aurelia Abcouwer
★★★★★
07/23/2019
Google
The team at Crown City has given me such a positive experience. The first time I stopped by, I had been told by my dealer that I needed new tires. When I arrived at Crown City, they measured my treads and told me I had another five to eight thousand miles before I really needed tires. I came in with the full intension of spending money, but they turned me away, which I think is a true sign of the integrity of this business. I ended up getting my tires here a few months later at less than half the price of the dealer. Fast, straight-forward, and communicative. A great experience all-around.
David Y.
★★★★★
07/22/2019
Yelp
So I'm here again, 3 months later. As an update, the place is being remodeled. It looks great. More roomy, nice feel, has wireless internet and is actually expanding some more. I'm here doing some work/journaling. Almost like a Cafe setting. Not sure if my review gets superseded or not but great people and service again. They're welcoming and friendly and definitely prioritize customer service and care (of course don't abuse their kindness). Valerie and Thomas are neat people and hard at work. Tony is the... Tire specialist. This could or could not be a family business, but the vibe is definitely there. Nice to see this at an auto repair shop. I definitely recommend this place to people. I've gone to several places, and while they're not bad, this is definitely my favorite. I drive a Tesla and my car is considered an exotic (so it's more challenging to work with) but they still do a solid job. Great craftsmanship, good pricing, and kind and wholesome people. What more is there to ask for? Easily a worthwhile staple for auto care. I think when a place takes pride and ownership of their work and are kind and wholesome, it's a formula for epic success.
Johnathan B.
★★★★★
07/20/2019
Yelp
I had an excellent experience at Crown City Tire. The new owner Thomas could not have been more professional. Outstanding customer service. Very impressed!
Leela F.
★★★★★
07/15/2019
Yelp
This place was so wonderful! I had such a lovely experience. I had an unexpected flat tire - ran over a rock on the 210 :( - and needed a fast fix. I found Crown City here on Yelp and called them up. They were clearly busy, but still willing to take me same day! I walked in and they assessed my tire immediately, told me I needed a new one and explained why, and then immediately worked with me to get the new tire. They put it on and I was out of there in about an hour total! Thomas and Valerie were so great at the desk, George assessed the tire, and Ramon (their resident expert!) put the new one on for me. They were all so helpful, personable, and took create care of me. They were even willing to get me a shuttle, but I decided to wait in their nicely appointed waiting room (stocked with water, sodas, Keurig coffee, and cookies). Best place ever! Thank you Crown City!
John Peter Laceras
★★★★★
06/15/2019
Google
I recomend my friend Ruben good person and worker...
Robin B.
★★★★★
06/07/2019
Yelp
Owned by a couple who clearly take great pride in running a quality business. The environment is neat, bright and a pleasant place to wait while your car is taken care of. They take time to explain details and treat you with kindness and respect, and they won't try to up-sell.
Matt W.
★★★★★
06/06/2019
Yelp
My dad has been a mechanic his whole life, so I can spot an honest and trustworthy place. As you can tell from the rating, these guys are fantastic. Their staff and service walk their talk. This is my second time here and will definitely be back!
Joel K.
★★★★★
05/21/2019
Yelp
Had an amazing experience at Crown City Tire! This family owned business is super friendly with everyone that walks through their doors. Provided great service on a Saturday morning fixing my tire in a timely manner. I would recommend this place to anyone that wants friendly service and great work! Thank you Thomas!
Jordan Meinster
★★★★★
05/20/2019
Google
Amazing customer service!! I had a nail in my tire and had my car towed to Crown City Tire. They greeted me outside and had a tech take a look at my car. They promptly diagnosed the issue and said it would only take 30 minutes or so to repair. I had to be at a meeting and asked if I could leave the car. The said that I could and also offered to shuttle me to my meeting! Then when the car was ready they called me and asked if I needed a ride back. They came and picked me up 10 minutes later and took me back to the shop. Upon arriving they gave me a rundown of the services they performed. Three separate reps called me by name. Unreal customer service!! Highly recommend!
Jordan B.
★★★★★
05/20/2019
Yelp
Amazing customer service!! I had a nail in my tire and had my car towed to Crown City Tire. They greeted me outside and had a tech take a look at my car. They promptly diagnosed the issue and said it would only take 30 minutes or so to repair. I had to be at a meeting and asked if I could leave the car. They said that I could and also offered to shuttle me to my meeting! Then when the car was ready they called me and asked if I needed a ride back. They came and picked me up 10 minutes later and took me back to the shop. Upon arriving they gave me a rundown of the services they performed. Three separate reps called me by name. Unreal customer service!! Highly recommend!
Tom S.
★★★★★
05/09/2019
Yelp
This place was really great. The owners (Thomas and his wife Valerie) are super nice people. I got a flat tire and quickly pulled in with a meeting I needed to be at in an hour. They had my tire fixed in less than 20 minutes. I barely had time to finish the free coffee they gave me. I'll definitely be coming back here
Liming Z.
★★★★★
04/22/2019
Yelp
We had a flat tire during the visit to Art Center. My husband and I wanted to have the tire repaired asap so we googled "Tire repaire near me" and chose Crown City Tire because they had the highest points of rank. Tony and his technician checked our flat tire and told us it was not repairable. Instead of pushing us to purchase a new tire from them, Tony asked us some questions about the tire history and sugguest us to go back to the original seller first to check the tire warranty. He also loaned a free tire to us to replace the spare tire for safety. When he knew that we had very busy schedule on our college campus tour, he said it was ok we don't have time to return the loaned tire. What a nice person! We got the warranty replacement from the previous tire seller. I will send the loan tire back and say thank you to them.
J K.
★★★★★
03/01/2019
Yelp
Super nice, Super fast and Super affordavle! I had my Jeep drove in for tire inspection, they inspected and solved everything in 20 minutes with 20 bucks of charge. Highly recommanded!
Anthony Less than Zero
★★★★★
01/12/2019
Google
Great Service and very knowledgeable. They know their business. 👍👍👍👍👍
Geraldine Mathias
★★★★★
01/12/2019
Google
I would not go anywhere else to have my car care. So honest, I say do what needs done and never worry. I still drive to Pasadena even when I moved to the beach. I would recommend them to anyone.
Lana Bolycheva
★★★★★
01/12/2019
Google
They checked our wheels pressure, no charge. Good place, good customer service!
Sai Ho
★★★★★
01/12/2019
Google
Excellent customer service. Owner Tony is amazing. He did all the extra steps to get my insurance paid for the damage tire. Please come and experience yourself how great they are here.
Sarah Goodwin
★★★★★
01/12/2019
Google
Always great and honest service.
Julia Contreras
★★★★★
01/12/2019
Google
Good prices, friendly employees, very helpful.
Patrick Harrigan
★★★★★
01/12/2019
Google
I have been a customer for many years. Its family owned and the service from tires ( always discounted!) To checking tire pressure always quick and efficient.
Ruben Banuelos
★★★★★
01/12/2019
Google
I love to go again
Kevin F.
★★★★★
01/12/2019
Yelp
Crown City Tire is exactly the type of shop that I was looking for. I've had my tires changed and my brakes repaired here and have always been happy with their work and their prices.
Treasureseeker A.
★★★★★
12/08/2018
Yelp
This is my go to place for fast friendly service. You will always get the truth about what service is needed and no lies. I feel 100% confident in their work and appreciate their customer service.
Lex A.
★★★★★
11/11/2018
Yelp
I was referred here two year's ago for tires. Tony is knowledgeable and great. I had a couple flats and they took care of it promptly.
Jae Jaejae
★★★★★
10/26/2018
Google
Drove in for a tire air pressure check, they were quick and easy. Feb 2021 they got too good for there own good, make you come in to talk to manager about battery terminal pricing, get there oh he just left to staples center do you wanna wait , huh why tell me to come in and he's not here.
Teri Barton
★★★★★
10/15/2018
Facebook
Absolutely, They are helpful, honest and so glad my friend, Laura Brereton Berns recommended it years ago. Across from the Waverly school. Its the only place I go for all things Tires related!
Teri Barton
★★★★★
10/15/2018
Facebook
Absolutely, They are helpful, honest and so glad my friend, Laura Brereton Berns recommended it years ago. Across from the Waverly school. Its the only place I go for all things Tires related!
John N.
★★★★★
09/03/2018
Yelp
I've been going to Crown City for over 20 years. My family has 3-5 cars at any time, and all of our tires come from Crown City. The guys are honest and service oriented. Don't waste your time looking around at others tire stores, this is the best.
Hanna S.
★★★★★
07/31/2018
Yelp
Incredible service. So fast, lovely people working here. Such a wonderful experience. Had a hole in my tire and they fixed it on the spot, so fast as I got to wait in the chilled lobby with a magazine. Absolutely would recommend. 10/10.
Scott P.
★★★★★
07/19/2018
Yelp
This place is great. I've been taking my cars here for years, not only for tires but for general maintenance and repairs as well. Tony and Mark are honest, straight shooting guys with fair prices. They also offer free tire patching for their customers if you get a nail or something in your tire.
David G.
★★★★★
05/03/2018
Yelp
My son had acquired a nail in the tread of his tire. I found Crown City by doing a simple internet search. I pulled in just after opening and the two gentlemen behind the counter greeted me with a "Good Morning, How may we help you". Needless to say 30 minutes later, I was on my way at no charge. I had never purchased tire nor had service done there. This type of hometown service is what is missing in America these days. I plan purchasing tire for all of my family's car here. We live in Valencia! On addition, I plan on steering my companies business there as well. I highly recommend them!
Anthony Less than Zero
★★★★★
04/24/2018
Google
Great Service and very knowledgeable. They know their business. 👍👍👍👍👍
T G.
★★★★★
04/08/2018
Yelp
I have been coming to Crown City Tire since I moved to CA over 20 years ago. I have had everything from tires (obviously) to brakes, to air conditioning, to many other repairs done here on about 5 different makes/models of cars. I would be hard pressed to name another business that I frequent (in any industry) that has so consistently delivered excellent service. The work is always excellent and the prices are always very reasonable - in fact I sometimes wonder how they make enough money to stay in business. All the employees from the owner to the guys that have driven me to work after I drop off my car are friendly and knowledgeable. No place is perfect and in a perfect world there would be more parking and a bigger waiting room, but it is hard to beat Crown City Tire.
Christy t.
★★★★★
04/05/2018
Yelp
Best tire place ever!! Had to tow my truck in and as a female, worried I'd get the run around and over charged. Not the case! The guys here were honest, friendly and super accommodating. Not to mention, FAST! They really took care of me and my truck and got me on my way. Excellent customer service, highly recommend!
Michael J.
★★★★★
04/03/2018
Yelp
Local owned shop, fast /efficient/ reasonable, and genuinely nice people. Whatever your tire needs are, go see Mark at Crown City.
Mr Z.
★★★★★
03/13/2018
Yelp
I would not take my car anywhere else! Outstanding service! Thank you Crown City Tire!
Dorothy N.
★★★★★
02/22/2018
Yelp
Best customer service ever!!!! I've been coming here for nine years and they are great!! They are kind, courteous, professional and knowledgeable!! I won't take my car anywhere else!!!!
Anjuli J.
★★★★★
02/17/2018
Yelp
I came here on a Saturday morning because there was a rattling noise coming from underneath my car. I didn't want to take it to Nissan because I have had TERRIBLE experiences dealing with them, so a friend recommended Crown City Tire. Even though it was a Saturday morning and they seemed busy, they offered to look at my car right away. It turns out some clip or something on the heat shields had come off, so they attached a washer to hold the heat shield on so it wouldn't rattle anymore. They were extremely nice and didn't even charge me anything! I was fully willing to pay something, since I took up their time, but they didn't ask for anything. I know that if I had gone to Nissan, they would have been very rude and probably charged me an arm and a leg. So I'm very happy with Crown City Tire and I highly recommend them! I will definitely come back here in the future, and I am so glad to have a mechanic I can trust in my neighborhood.
Steve C.
★★★★
02/04/2018
Yelp
This is the kind of place that will fix your leaky tire for free. They don't try to make money off of you by fixing things that don't need fixing. The flip side of that, however, is that it can sometimes take more than one trip to get something fixed (because they want to be sure it really needs to be fixed). They're honest, they run a good shop, and they get stuff done when they say they'll get it done. I've been going there for about 10 years, and I have no plans to go anywhere else.
Robert H.
★★★★★
01/31/2018
Yelp
Mark & Tony are honest and professional. Our family has been using thier services for well over 20+ years. They are not only a Tire Service Facility but also a Maintenance and Repair Shop. Try them - you'll like them!!!! RAH
Crystal Foth
★★★★★
01/12/2018
Google
Can't recommend them enough. They are always busy - but that's because their customers come back - I know I do!
Kay Fauxe
★★★★★
01/12/2018
Google
Very helpful staff and they help you ge t the most for your money! I've been coming here a while now and anything wrong with my vehicle, they'll fix almost the day of!
cynthia davis
★★★★★
01/12/2018
Google
Going for years, Mark and Tony are great🌞
Whitney Lewis
★★★★★
01/12/2018
Google
Was awesome, we went right in and the fixed our problem right away so we could head to the airport. Tony was fantastic.
Kurt Kuekes
★★★★★
12/14/2017
Facebook
12 years, five cars.....the only place to go for tires....
Kurt Kuekes
★★★★★
12/14/2017
Facebook
12 years, five cars.....the only place to go for tires....
Steve S.
★★★★★
12/07/2017
Yelp
Awesome group of guys here! Tony helped me on a unplanned flat tire. Took me in immediately and made sure I was safe to be back on the road with the most cost effective route. I really appreciate the last minute help Tony! ~Honest & Friendly! ~Very Knowledgeable!! ~Wide selection of tires!!!
Whitney B.
★★★★★
11/25/2017
Yelp
Great and friendly service! It was my first time dealing with a nail in my tire but they made me feel welcome, even offered me doughnuts and coffee! Still amazed at the speedy service. Definitely will be back.
Sam D.
★★★★★
11/07/2017
Yelp
My husband got a nail in his tire...bummer. The car is so old and we do not really want to put a lot of money into new tires since we will probably get rid of it soon. With that said, we called AAA who sent someone to change the spare. The spare had low air and the AAA person said his air compressor was broken and that I could get air at the nearby gas station. I then looked on YELP and found this place. I drove there with my dog (small maltese), and asked if they would be able to put a patch on. They did tell me my tires would need to be replaced soon (AAA told me the same thing, so I know they were not just trying to sell me), but I declined and they put the patch on $20. I do not know if that is a good price, but I feel like it sounds standard. But it beats paying 100s of dollars for a car I do not plan on keeping much longer. I was in and out in less than 30 minutes which was great! I literally took my dog for a short walk, came back, paid, and was on my way back home.
k j.
★★★★★
09/29/2017
Yelp
Popped in unannounced at 9 AM and the owner serviced my flat tire all within 30 minutes even though there was a long line. The guys were efficient and professional--there's even free coffee!!
Emily A.
★★★★★
05/18/2017
Yelp
Super fast service. Everyone is really friendly and the shop is super clean! I was in and out for a flat tire in 20 minutes! Thanks guys !
Kim N.
★★★★★
05/04/2017
Yelp
The entire process--from my phone call inquire to the service--was a pleasant experience handled with courtesy and professionalism. My husband and I have both taken our cars here and they are fast, efficient and the price is quite reasonable. No upselling or shady business. Totally trust these guys.
Lady R.
★★★★★
05/01/2017
Yelp
Highly Recommend! Easy to work with and staff is great! In/out in 30min. Fixed a flat just like that. Thank you!
A P.
★★★★★
04/30/2017
Yelp
I appreciated the quick excellent service at 4:30 on a Friday afternoon. Repaired my tire at a very reasonable price.
John A.
★★★★★
04/24/2017
Yelp
I now have taken both cars here for new tires| 4 on the old car, 2 front tires on the newer car. Both times the service people were courteous and professional. I don't believe they were the cheapest I could have bought from, but they stand behind their work. On the older car, the Dealer (Longo), mentioned getting new bushings, but when I came here they showed me all of the bushings and explained there was no need for new ones. They were worn, but not busted. Professional. A month or two later, one of the tires on the old car got a nail. The wife brought it back here for repair and they repaired the tire fast and professionally. My wife commented on how quickly they were to repair the tire with no questions. Piece of mind that is priceless. Today I replaced my two front tires. They said they had a 2 different brands in stock and gave me pricing on both. I knew these tire would cost a pretty penny, but I enjoyed the no nonsense approach. He answered some questions I had regarding the brands and made a decision. They got to work right away. Again Professional.
George Y.
★★★★★
03/03/2017
Yelp
I always used to buy my tires at Towne Tire in the Fairfax district. Good people. Honest, no BS - you got the best tires for the least money, and put on right. Then they turned into Rolling Greens. Nothing against Rolling Greens, but I lost my tire store! So, almost a decade later, after suffering through Pep Boys and other places that shall not be named, I chanced upon Crown City Tires in Pasadena. I've finally found another Towne Tire. No BS, good prices, good work. They made sure my tire pressure was to the car manufacturer's spec, they did in fact use the best remaining tire for the spare, and I didn't even have to ask them to put the spare back in its stow place - under the van. When I need more tires, I will be back.
Andrea R.
★★★★★
01/16/2017
Yelp
So thankful they were able to have me in and out with brand new tires in 1.5 hours. Everywhere else either had to order the tires or there was a 7 hour wait *costco*. The gentlemen were super nice!! Will def return!
Steven Erler
★★★★★
01/12/2017
Google
I have been going to CCT for over 20 years and was referred to them by good friends, who were long time "Happy Customers" before me. I have had nothing but great service from Mark and Tony, and have referred several new clients to them over the years. As a Concierge in Pasadena, my clients depend on me for recommendations for anything and everything, and I know CCT will not let me or them down. Tires may be a bit cheaper at Costco, but the service and follow up CCT provides is well worth it. Additionally they have a reliable staff of mechanics, that can take care of almost any repair, on your new car or my OLD car. Hope they never close!! Thanks for your excellent service guys!
Ian McLaughlin
★★★★★
01/12/2017
Google
Very knowledgeable and helpful. I will never buy tires anywhere else. You should definitely try them.
Michelle Minch
★★★★★
01/12/2017
Google
I just had all 4 tires and shocks and struts replaced on my 2005 Toyota 4Runner. It feels like a brand new car! I spoke to Tony in the morning, brought my car in at 2:00PM and picked it up at 5:30PM with 4 new tires, new shocks, balancing, alignment and 5000 mile oil change and service. I'm very happy with the service and the price and will definitely come back here again. No more dealership service for me!
Max Machler
★★★★★
01/12/2017
Google
Good customer service, friendly and fast. Thanks!
Don Letendre
★★★★★
01/12/2017
Google
I've been going there for years. They are nice guys and the prices are always more than fair. Some reviewer on this site said they quoted him a high price to fix a flat? That's ODD...because their policy is that they DON"T CHARGE to fix a simple flat! Very interesting! ANYWAY, this place is great!
James R. Celoni
★★★★★
01/12/2017
Google
Good tire selection and pricing, outstanding service
Nazanin Ho
★★★★★
01/12/2017
Google
I come here for tire services. Had a tire pop when a ran over a curve 2 weeks after getting new tires, and they replaced it for free. Also free rotation services - just call ahead.
Danny R.
★★★★★
01/03/2017
Yelp
Brought my 2013 Cadillac Escalade to buy tires and a brake noise issue that the dealership could not fix. Mark the owner took care of the issue in a day, I was so satisfied with the tires and so happy that Crown City fixed the brake noise issue that the dealership could not fix after 8 attempts and weeks of leaving the car at the dealer. I really recommend Crown City Tires for tires and car service needs.
Noemi G.
★★★★★
12/25/2016
Yelp
I went in early as possible to fix my bum tire. I let them know of the problem and they helped right away. It was on the house mainly because it was a fix that was probably 3 dollars or less. Thanks team, you guys are cool.
Lisa Z.
★★★★★
12/16/2016
Yelp
Rainy morning and I have a nail in my tire. Drive right over to Crown City Tire, 10 minutes before they open. Nice man at desk says it will be fixed in 20 minutes. Exactly on time, it was. 20 bucks! Filled all my other tires. Just a very easy process and I was on my way to work right on time. Highly recommend. Plus they were playing an old black and white movie on the tv. No loud morning show!
Peter M.
★★★★★
12/08/2016
Yelp
This place is so great -- I've been going to them for more than 12 years even though I've never actually lived near Pasadena! They're absolutely trustworthy and reasonably priced, and never try to make you pay for extra stuff you don't need. I'm moving up to San Francisco in a few months, and will miss these guys a lot.
Tillie T.
★★★★★
11/18/2016
Yelp
I came in with a minor problem today. I've never given them a review but here its is. Excellent customer service. They are knowledgeable, courteous, quotes are fair and time estimates accurate. I drive away knowing things are taken care of. Highly recommended.
Emill K.
★★★★★
10/26/2016
Yelp
Drove down after reading the positive reviews. I needed a new tire after mine imploded on the freeway. Explained that my car was old, I'm on a budget, and I didn't need anything fancy. Mark set me up with a slightly used tire and I was in and out in 20 minutes. He also gave me honest advice about an issue I've been having with my gas tank. I've read the negative reviews and have surmised that if your an entitled, impatient jerk (Vincent S.) you'll probably get the same back but if you roll in easy, cool, and honest then you'll get the same attitude. Will definitely come back for more work.
Rob R.
★★★★★
10/07/2016
Yelp
I had a tire with really low pressure and I suspected a nail or something like that. I tried filling it up at gas station, and it just went down further (in retrospect, it appears that the problem was a bad air pump at gas station). Anyway, I put on the spare and took the car over to these guys and they diagnosed it as being fine, filled it up again, and put the wheel back on the car, all for no charge. These guys won my future business.
Stacy R.
★★★★★
09/10/2016
Yelp
Called to make a same day appointment and although they were unable to accommodate, they gentleman was extremely professional and friendly. Made a recommendation who I ended up having an A+ experience with. Give Crown City a call .. I can comfortably say they're trustworthy!
Real Estate By Anthony G.
★★★★★
08/21/2016
Yelp
I have been going to and sending people here for years. Tony & Mark have always been fantasic, always willing and accomodating. Someone will give you a ride home or to the office. They are always honest about the solution, which I appreciate. Great guys running a great local business.
James R. Celoni
★★★★★
08/20/2016
Google
Good tire selection and pricing, outstanding service
Sara A.
★★★★★
08/18/2016
Yelp
These guys were great to me! I noticed a nail in my tire the morning I was about to drive to Palm Springs for the 4th of July weekend. I called ahead and they said to come on in. It took an hour but they patched my tire and it only cost $20 and I was so happy to be able to get on the road for my vacation.
dan W.
★★★★★
07/21/2016
Yelp
I called these guys and said I needed an alignment, he said I may only need a balance and rotation and to bring it in. Turns out it was the alignment but they also rotated and balanced for $10 less then I was quoted for just an alignment. Super nice people there as well. I'll be going back for all my tire related needs.
Michelle M.
★★★★★
06/18/2016
Yelp
I needed 4 new tires, new shocks and struts and 5000 mile oil change and service. I called Tony in the morning, dropped off my car at 2:00PM and picked it up at 5:30PM. In that time, they installed 4 new tires (Hankook), shocks and struts all around, balanced the tires, aligned the front end, and did an oil change and service for $1500. The dealership wanted $2300. I saved $800 and got great service. My car feels like a brand new car (thanks for the recommendations, Tony). I will definitely bring my car back here again.
Nicole H.
★★★★★
03/12/2016
Yelp
Tony was very helpful and informative. He cared about my tires and gave best recommendation based on the fact that I have a long daily commute. They had my flat tire replaced in a short time even with a room full of customers waiting. They are fast and efficient. They didn't have my tire in stock but Tony found the next size up and researched if it would work. He also explained anything that might occur because I have a minor bend in my rim. Very pleased with his professionalism and putting up with my teenage boys. 10 out of 10! He didn't pressure me to buy a new tire wanted to patch my flat but based on my driving we decided to replace. He also didn't even mention needing to but a whole set at once. No pressure at all. *****
Steven E.
★★★★★
03/02/2016
Yelp
I have been going to CCT for over 20 years, and have had nothing but quick, professional, service from the owners Mark and Tony. They are always up front with calling to let me know what the repair will cost before they do it, which is awesome. I am a Concierge in Pasadena and my residents depend on me for recommendation on anything and everything. I have referred several of them to CCT,along with friends in general, and know they will get the same level of service I do. Additionally, they have seasoned mechanics on staff, who are great at fixing almost any issues you may have on both new and older cars. These guys are great, I hope they never close!!!
Jenny C.
★★★★★
02/08/2016
Yelp
Came in to Crown City Tire at about 4:30 PM to have my tire repaired after a nail got lodged in it. I was in and out in about 10-15 minutes and paid just $20. I had called a couple other places before coming here. One place told me it would take at least an hour before they could start working on it and then another 45 minutes to finish. The other place told me they couldn't fit me in that day at all. The guys at Crown City Tire saved me from having to wait until the weekend to get my tire repaired. Great work!
Tina B.
★★★★★
01/21/2016
Yelp
I got low tire pressure light on . Searched for a tire store near work and found decent Yelp reviews about Crown City Tire. Drove there during my "bathroom" break and told the owner that I sneaked out from work and need to have a leak fixed quickly. The repair team were busy, but they acted so fast. They found a big nail in my rear tire and repaired it in less than 10 minutes. I paid $20 for the service. The workers are very friendly and pleasant. I will go back to Crown City Tire when I need to replace my tires.
Kc Deagon
★★★★★
01/12/2016
Google
Been coming here for YEARS. Love Tony and Mark. Great guys and great service and honest, fair prices. The best of the best.
Joseph Ciccone
★★★★★
01/12/2016
Google
Always take my car here for service and oil changes. Doesn't sneak in extra charges and gives you a full report of what may need to be done next time.
Matt M.
★★★★★
01/07/2016
Yelp
Got a flat tire on the freeway. After I got the donut on I knew I had to get the tire fixed or replaced. Tried one tire place just off the freeway, but they didn't have my size tire, they recommended me to Crown City Tire. I walked in told them about the tire they told me to pull the car up and in minutes they had looked at it and gave me a quote at a reasonable price. They are in a quite part of town, and judging by their interaction with other customers they've built a loyal customer base with fast and fair service. I don't live in Pasadena, but I'm going to recommend all my Friends who live in the area to see these guys!
Franky S.
★★★★
10/22/2015
Yelp
Initially for a tire rotation and alignment, but they did tell me that my tires have been worn quite a bit (yeah, over 5 years), so it's not worth it to do the alignment. I can't agree more, so it's cool to have mechanics that do this instead of wanting to do a bunch jobs on your car that's not necessary. So would def consider going back again for possible works on my car.
Janna L.
★★★★★
09/29/2015
Yelp
My tire pressure light was on, so I drove in and requested for a check with no charge! It took only 15 min from 9:10 to 9:25 am on Tuesday. I also asked about changing oil, it'll cost $60 for my car with a break check and tire rotation. I'll try next time.
Tonya M.
★★★★★
08/19/2015
Yelp
Amazing service! They replaced my tires on my trailer that other shops could not...on the very same day!!! Super nice too!!!
Jack H.
★★★★★
07/18/2015
Yelp
Crown City Tire is my go-to place for 6-month service. They make it a simple process from start to finish. My best experience so far was today, in fact. I had a 9AM appointment and showed up to find out they were short-staffed. As a result, I was informed my car might not be ready until closer to noon. Not a huge deal, I would just have to figure out a way to kill another hour or so while I wait. Fast-forward to 10:30, I get a call letting me know my car is ready to go. I go to pick it up, they tell me my car is lookin' good, and I'm on way worry-free for the next 6 months till we do this process again (knock on wood that my old brakes keep holding up). I have never felt cheated, ripped-off, etc with Crown City Tire. The prices are competitive. Sure, you could probably find a cheaper option somewhere else. But I'm OK with spending a couple extra bucks to 1) support a local business and 2) trust that whatever news comes up regarding my car, good or bad, I don't have to doubt it.
Jimmy K.
★★★★★
05/12/2015
Yelp
I received a refund check and a letter from Mark. It doesn't get any more professional than this! When I went to get that oil change, it wasn't Mark who wrote up the invoice. I believe this was just a misunderstanding and an honest mistake. One line from the letter states that, "We have not stayed in business for so long by "ripping off" our customers". HE IS CERTAINLY RIGHT ABOUT THAT!! Bravo to Crown City Tires!
June H.
★★★★★
04/29/2015
Yelp
I am sick to death of people like "Jimmy" crying because they always expect to get the cheapest deal in town and then cry when they don't get it. As a single woman I've been to many mechanics over the years, including Jiffy Lube etc. Their oil change price is cheaper going in the door, but they don't include the full checklist of services that CCT includes with their oil changes, I never trust what the others tell me to have done after that. And there is ALWAYS a list of things they want to do after that. After many years, I TRUST the guys at Crown City Tire to do only what is necessary and to keep me safe on the road. If I'm short on money, I may have the oil change done elsewhere, but I always bring their "to do list" back to CCT to let them do anything that is legitimate. by the way... I read "Jimmy's" other 5 reviews. He doesn't pay attention. He panned a buffet restaurant in Las Vegas because there was a 6 hour wait when he arrived... but HE WAITED the 6 hours, then said the meal wasn't worth the wait! He gave CCT 1 star, because he DIDN'T ASK the price ahead of time, then wasn't happy with the price when the work was done. I'm sure CCT's old and new customers know they can count on customer service from Crown City Tire.
Scott R.
★★★★★
04/25/2015
Yelp
Went there this morning with no appointment to get my tires rotated. They open at 8, but unlike most stores they opened the gate early for me. Tony helped me right away and there was no wait. My car is not very common and when I told them about the various nuances of rotating the tires on this particular car they actually listened rather than pretend they knew everything. 20 minutes later the tires were rotated, lug nuts properly torqued and tires inflated to the proper pressure. When I went to pay Tony he said "no charge". I said "what? That's not right...I expect to pay you". He said "we don't charge for tire rotations." Well the tires on my car run $400+ each and only last 15k miles or so. Tony can be sure he'll be getting my business in the future.
Elvi T.
★★★★★
04/24/2015
Yelp
Today, I received a check in the mail for $30 from Crown City Tire indicating that I was being reimbursed for some sort of charge (couldn't read the handwriting) "with apologies. Thank you Crown City Tire for addressing my review.
Andrea L.
★★★★★
03/28/2015
Yelp
Brought my Mercedes ML here for brakes and pads. Was very pleased with the service and how all my questions were answered. I was especially pleased with the price. My total was under $500. Rusnak would have cost just under $900. That price quote was my reason for shopping around. I will bring my Mercedes back to Crown City for other future needed repairs that are not under my Mercedes extended warranty.
Mackenzie G.
★★★★★
02/16/2015
Yelp
Found these guys on Yelp, and boy am I glad I did. Wonderful, quick service. Very kind and polite and good pricing. I found a nail in my tire yesterday and they patched it up quick and for a great price! I'm a fan. I'll be back when it's time for new tires!
Edward T.
★★★★★
02/12/2015
Yelp
These guys are just fantastic. I had a spliced tire and they took remarkable care of me. They got me a new Continental tire for very cheap and got me in and out in no time flat! Great service department. I highly recommend CROWN CITY TIRE!!
Joel C.
★★★★★
01/31/2015
Yelp
I needed to replace a leaking valve stem so I called Pep Boys and they couldn't even take my truck for 4 hours, then a 1 hour wait to fix it! So instead I found Crown City who took my truck in right away and quoted me $20 for the repair. When I picked it up they only charged me $15 bucks. I will buy my next set of tires here, and it's one of the cleanest garages I've ever been to.
Todd Nakasone
★★★★★
01/12/2015
Google
I never thought of buying my tires at Crown City. I'm glad I found them after searching for tires on my Acura. This is a great place to go for all your tire needs. They had my tires in stock and mounted and balanced two rear tires in an hour. 5 Stars!
A P.
★★★★★
12/03/2014
Yelp
Fantastic garage! Tony and the rest of the guys do A++ work. I came in with a botched alignment job from Sears and they found stripped lug nuts which they replaced. They helped me diagnose my tire and alignment problems by providing a free rotation so I could test tire performance in a new configuration. This helped me determine there was an alignment problem. They worked hard test driving my car at least three times while tweaking the alignment to get it perfect. The prices were reasonable too. And at the end they provide a complete print out of technical specs on my alignment and gave me a $70 rebate form from Michelin which Sears neglected to do when I bought new tires from them. Will definitely return here for my other car needs!
Lyle T.
★★★★★
11/21/2014
Yelp
Once, deep in the heart of Hollywood, I turned into a parking lot too soon and hit the curb pretty hard with my wheel. Hard enough to bend my rim and create a leak. Fast forward x number of months (x, because it's embarrassing how long it took me to fix) and I called Crown City. They said it would take four days to get my wheel. Good, but a bit of a bummer because my mom was coming to town the next day and I wanted a safe wheel on which to drive her about. The next day they called and said, "Hey Lyle, your wheel is here!" to which I said, "Yay." (that might not have been the exact exchange, but close) I drove in and they said, "It'll be about an hour." Again, kind of a bummer because who likes sitting in a tire repair shop waiting room for an hour? (no offense if you actually enjoy sitting in tire repair shop waiting rooms) Twenty-five minutes later they said, "Lyle, your wheel is done!" to which I said, 'Yay." (again, maybe not the exact exchange) Added bonus: they inspected my tires, found a nail in one, and fixed it no charge.
Lee S.
★★★★★
11/03/2014
Yelp
Great overall experience and very worthy of their stellar rating. Went here for the first time today due to a low tire pressure warning. Turns out the tires just needed air. I was in and out in 10 minutes with no charge and no sales pitch. Clean, comfortable lobby and very friendly and knowledgeable staff. Will go back in the future for sure. Highly recommended.
Nicole E.
★★★★★
10/27/2014
Yelp
Very nice staff! They helped me with my tires and did not try to overcharge me like some of the other competitors! Amazing experience, great magazine reads, TV shows, nice location as well :-)
Joseph L.
★★★★★
10/21/2014
Yelp
I had a nail in a tire. I saw good reviews on Yelp and went there this morning.Very friendly, very fast. I was out of there in twenty minutes. And, they didn't charge me for taking the nail out of the tire. I will be back if my car needs attention.
Ray C.
★★★★★
10/17/2014
Yelp
Incredible service. Rotated tires and checked brake pads. No charge! In a world of scammers, theses guys are a top-notched, highly professional business that is to be commended.
Cynthia C.
★★★★★
08/19/2014
Yelp
Amazing way to cap off a terrible day. Sick kid, flat tire and low-and-behold a free patch. There might be a wait, but the waiting room is pleasant and the guys are genuinely funny. Overall a great experience and a wonderful local, family owned business. I wouldn't hesitate to buy tires or get care advice from these guys.
Todd Nakasone
★★★★★
08/18/2014
Google
I never thought of buying my tires at Crown City. I'm glad I found them after searching for tires on my Acura. This is a great place to go for all your tire needs. They had my tires in stock and mounted and balanced two rear tires in an hour. 5 Stars!
Todd N.
★★★★★
08/18/2014
Yelp
I never thought of buying my tires at Crown City. I'm glad I found them after searching for tires on my Acura. This is a great place to go for all your tire needs. They had my tires in stock and mounted and balanced two rear tires in an hour. 5 Stars!
Felita Lewis Kealing
★★★★★
07/03/2014
Facebook
Crown City Tire has serviced my personal vehicles for the past 15 years and a fleet of cars from a previous employer going back 30+ years. Mark, Tony, and the rest of their support staff (office staff and mechanics) are always helpful, courteous, and they do a phenomenal job on servicing vehicles. And they are not just a brand tire place, they extend their services that includes oil change, auto repair, and brake services. Yesterday, they proved their true quality and character, 1) they gave me a warranty on a previous brake service I did not request and 2) they helped me with the return of a rental car that was over and beyond what was expected 3) my vehicle was returned in enough time to transport several players to an all-star baseball game. My overall experience working with them has been consistent. The next time you need brake service, tires, an oil change give them a try. Tell them they came highly recommended. Any place that supports Little League All-Stars should be supported. Thank you Crown City Tire.
Felita Lewis Kealing
★★★★★
07/03/2014
Facebook
Crown City Tire has serviced my personal vehicles for the past 15 years and a fleet of cars from a previous employer going back 30+ years. Mark, Tony, and the rest of their support staff (office staff and mechanics) are always helpful, courteous, and they do a phenomenal job on servicing vehicles. And they are not just a brand tire place, they extend their services that includes oil change, auto repair, and brake services. Yesterday, they proved their true quality and character, 1) they gave me a warranty on a previous brake service I did not request and 2) they helped me with the return of a rental car that was over and beyond what was expected 3) my vehicle was returned in enough time to transport several players to an all-star baseball game. My overall experience working with them has been consistent. The next time you need brake service, tires, an oil change give them a try. Tell them they came highly recommended. Any place that supports Little League All-Stars should be supported. Thank you Crown City Tire.
E D.
★★★★★
06/02/2014
Yelp
I've dealt with lots of tire stores in my life but this one is so very different than all of them. I brought my car in with one tire requiring a patch in one of the tires. I didn't buy the tire from them. The person who helped me asked very concise questions and told me in no time that they can help me, saying it would take 30 min to do the repairs because they are busy. About 15 min later it was done. I took my wallet out and he said no charge. I felt that I needed to pay him and he won't take it and suggested to tip the mechanic instead so I did. This company is really awesome and I would recommend it to anyone. Best service, hands down.
Dan W.
★★★★★
05/10/2014
Yelp
Great place, great service! I called them about a screw embedded in a runflat that only had about 2k miles. I know some places won't repair runflats, and other places that will repair anything, even if they shouldn't. Crown City Tire said they would have to check the tire to make sure it was repairable - good and fair response. They gave me an estimate of 30-45 minutes over the phone, but when I got there, the place was pretty crowded (lot and waiting room). Tony mentioned that it might take up to 1 hr for the repair, but after inspecting the tire, said it wouldn't be a difficult job so he could get it done a bit quicker. They were very efficient, and completed the repair in about 15 minutes. No charge :) I'll definitely go back when it's time to replace the tires, but for now, thanks for the patch!
Granto E.
★★★★★
03/24/2014
Yelp
Found this place on Yelp, took my SUV in because it needed a patch. They took it in, took off my spare, fixed the flat, put back on my original tire and put back my spare all in 15-20 minutes..FOR FREE! I tipped the guy like $5 because they did so much I felt like I had to give him something. I wish more businesses operate like this because I'm definitely going back for any tire needs.
Arin R.
★★★★★
03/17/2014
Yelp
Just went in to get a flat fixed and they plugged my tire for free! These guys are awesome!
Steve J.
★★★★★
02/20/2014
Yelp
I recently got a nail in my tire, so I decided to take it into Crown City Tire after reading the reviews on Yelp. I was greeted by a friendly staff and they reparied the tire instantly. When I asked how much they told me no charge
Mary F.
★★★★★
02/14/2014
Yelp
Another free patch success story: Had a slow leak in my tire and was really nervous about having to spend a bunch of money replacing my tires (which all need it, but not immediately) - I was able to drop off the tire that had a screw in it and about hour later it was ready to be picked up. I got there and they replaced it and sent me on my way. They saved me so much stress!!!
James
★★★★★
01/12/2014
Google
Really odd location! First time there I thought I was lost. I was back again though and the service and prices continue to amaze! I used to think that the best deals are at the mega stores but the service was always so bad that I had to go to the local guys- Now I have found my tire shop! Never again will I waste my time trying to save a buck on the product to be overcharged on the service! Thanks Crown City Tire!
angela p.
★★★★★
12/23/2013
Yelp
Really like them- brought in my car. An hour later, my Passat had 4 new import tires for $500. Great deal! He told me he's rotate them for free too! Definitely will return!
Marian M.
★★★★★
12/16/2013
Yelp
OMG!! I drive in with a nail in my tire and drove out 15 minutes later all fixed and no charge!!! What amazing service!! Friendly and attentive staff. Will definitely use in the future for my car care needs!! Thank you so much :)
Rosa C.
★★★★★
11/17/2013
Yelp
These guys are really nice and helpful. They checked my tires and said I could wait about 3,000 more miles to get new ones. I knew I needed brakes, and they agreed. Got that done. They drove me home and picked me when it was all done. Now my car is perfect and no more squeaky brakes!
Kristina G.
★★★★★
11/14/2013
Yelp
To find a tire shop that patches up a slow leak from a nail for FREE in 2013 is a GODSEND. This place is highly recommended and if ever there is a need for me to take my car to a tire shop in the future, you can bet that they will be at the top of my list.
Jina P.
★★★★★
10/31/2013
Yelp
My tire had a screw in it and when they were done patching it up I was ready to pay and they said it was on them!!! wooo best tire place ever! and really nice service. I am coming back here for all my tire needs :)
Kevin S.
★★★★★
10/15/2013
Yelp
I've known Mark B. (owner) for years. This shop represents his personality...ready to help anyone out and be generous. I had a heck of a tire problem yesterday where Mark had to really go out of his way to help me. He took care of it in no time. I am so pleased to read these reviews. Five stars all around. He's a great guy. Tell your friends.
Andrei M.
★★★★★
10/14/2013
Yelp
Amazing service. Have come in twice now with nails in my tires & these guys have removed them for free. Win.
A K.
★★★★★
10/07/2013
Yelp
Tire patches are free as noted in many reviews here. Keep in mind they are quite busy. Midweek I dropped off my wife's car noonish and they called me about an hour later. No trickery here, no up sells and friendly service.
clare b.
★★★★★
10/01/2013
Yelp
There's a reason these people have so many five-star reviews. I had an almost-flat tire that was leaking air fast...punctured by a nail or something. I drove here and the guys took care of me immediately. They sealed it up right away...no waiting. I didn't have an appointment, hadn't called ahead of time or anything. I asked them how much $? They said, "No charge." Really? At least accept a tip or something. Nope. He wouldn't even let me tip him. Super nice people. How many businesses treat people like that these days? Not enough.
Eric V.
★★★★★
09/11/2013
Yelp
Amazing service. I had a nail in one of my tires. Dropped by around 9:30 AM on a Tuesday morning. A half hour later, they pulled my car up outside the office door and said "you're all set - no charge". I will definitely put them on the top of my list when I need new tires (or any tire-related service).
Peter L.
★★★★★
09/10/2013
Yelp
I moved to S. Pasadena about a year ago after living in Los Angeles for 15 years. I never needed a tire place in this part of town before. I had a slow leak on my back right tire on my Mercedes ML 350. I looked up places on Yelp and this place had the best reviews and now I know why! They were quick, courteous and attended to me a soon as I walked in the door. I told them I was going to take a walk to get some food. They took my cell down and said they would call me. 15 mins. later they called and my car was ready! Wow! When I returned I asked them the charge for the patch on my tire. They said, "No Charge." I was stunned! That would never happen in LA. As long as I live in South Pasadena they have my business! You should go there too!
Eric J.
★★★★★
09/03/2013
Yelp
Honest mechanics providing excellent service with very fair prices. Based on reviews we read on Yelp my wife took our Honda CRV in for brake work. Estimate was at least $300.00 lower than expected. And got it all done on the same day. Mark Baratta provided superb service! I'm ready to take my car in to them for the work I need.
James
★★★★★
08/14/2013
Google
Really odd location! First time there I thought I was lost. I was back again though and the service and prices continue to amaze! I used to think that the best deals are at the mega stores but the service was always so bad that I had to go to the local guys- Now I have found my tire shop! Never again will I waste my time trying to save a buck on the product to be overcharged on the service! Thanks Crown City Tire!
James J.
★★★★★
08/14/2013
Yelp
Really odd location! First time there I thought I was lost. I was back again though and the service and prices continue to amaze! I used to think that the best deals are at the mega stores but the service was always so bad that I had to go to the local guys- Now I have found my tire shop! Never again will I waste my time trying to save a buck on the product to be overcharged on the service! Thanks Crown City Tire!
Frank R.
★★★★★
08/09/2013
Yelp
I got a flat tire driving home one evening with my wife, so I made some last minute scheduling changes at work the next day so I could get the small spare off of my car. I showed up to Crown City Tire with no appointment and they immediately took my car to the back to start doing the patch work on the flat tire. I only waited in the office waiting room for about 25 minutes. They called me up to get my car and expected to be charged at least 25-30 dollars for the service, but was not charged at all! I absolutely recommend this place to anyone that needs to replace, fix, or balance their tires. The customer service is the best around, and from what I could see their employees were quick and efficient with quality work!
Alessandra C.
★★★★★
08/01/2013
Yelp
My car hood started emitting a lot of smoke on the way to work, and since the biggest issues I've ever had with my cars have been electrical, this really freaked me out. Luckily I made it to work, and my boss and coworkers recommended Crown City Tire, RIGHT down the street from us on W Bellevue Drive. I took it in and according to Tony, I basically needed a new radiator/thermostat as the coolant was leaking from a crack in the hose or something. My commute really isn't the best (from Culver City), so he said he would try to get it taken care of by end of day. I got a call by 4:30 saying my car was ready, and I was so relieved! I walked back over and he even showed me the new radiator and where the new thermostat was located. This is my first Yelp review and the positive experience convinced me to write one. Overall, really convenient location (for my work day), seemingly reasonable pricing, and great customer service! If I have any more general car issues near work, will definitely return here. Thanks Tony (and whoever actually replaced the parts, if someone else did)!
Doug R.
★★★★★
06/10/2013
Yelp
This is my first Yelp review, because I haven't been inspired to write one before. Last time I had a flat tire, I took my car to Sears auto center. Sears' service was horrible and I had to wait over an hour to have one tire patched. Today I pulled into Crown City with three nails in my tire. How much was I charged? Zero. How fast was it fixed? 15 minutes. I can't imagine a better tire shop or experience. I will be coming here when it's time to replace my tires and moving forward.
Ron M.
★★★★★
04/29/2013
Yelp
I live in Orange County and was in Pasadena last week calling on one of my accounts. While in Pasadena I got a bolt in my left rear tire. I looked on line on my iPhone and fortunately found Crown City Tire. My experience is just as all the others have written. I pulled in with this bolt in my tire and 40 miles from my home. They had cars in their bays and pulled a mechanic off a job to put a plug in my tire and would not take any money. I was out of there and back on the road in less than 10 minutes. This honest review is the least I can do to thank them.
Kelly G.
★★★★★
04/29/2013
Yelp
Add my voice to the chorus of praise for the honest and honorable mechanics at Crown City Tires. I rolled up today with no appointment, no call ahead of time, and needing four new tires. They told me they were understaffed that day and it might take longer than usual. Long story short, I was out of there and on my way in about an hour with four new reasonably priced tires and a smooth ride.
LP F.
★★★★★
04/22/2013
Yelp
I have been going to Crown City Tire for years and am always impressed with their honesty, expertise, and customer service. John, Mark and Jim are great guys who don't want to gouge you, just want to do a good job so that you'll come back again. And that is exactly what I do because I trust them. They've never steered me wrong. Thanks guys.
Alex P.
★★★★★
04/17/2013
Yelp
Excellent service, prompt attention, removed the nail from my tire!
Lina L.
★★★★★
03/30/2013
Yelp
The exclamation symbol came on in my car and I thought I just needed an oil change and did not think much of it since I am going to change oil soon. Two days later my husband noticed that my right rear tire was a little flat and took it to a nearest gas station to fill some air. After he filled it the light went off (so it wasn't a reminder for the oil change. It was because of low tire pressure. Lol! Oopsie!) My husband checked two days later and tire looks low again so he started looking on yelp for a place to patch the tire. He came upon this place and read all the wonderful reviews and was skeptical that they would patch a tire for free. He called the place and was still skeptical after he was told over the phone that they do it for free. My husband took drive the car there and less than an hour later he came home a very happy camper and could not stop raving about the customer service and their professionalism of this place. We will definitely be recommending this place more to our friends and family. Thank you Crown City Tire!
Jennifer A.
★★★★★
03/27/2013
Yelp
The day started off miserably with a flat tire. Brought my car in to Crown City Tire to have it repaired. I have been a Pasadena resident for 10 years but was unfamiliar with them. They told me it would be a 45 minute wait, it was 20 minutes in a large, comfortable waiting room. NO CHARGE. Not sure how that is possible in this day and age. Could not have had a better experience, will have all my servicing done here and recommend to everyone I know.
Douglas G.
★★★★★
03/07/2013
Yelp
One of my headlights burned out so I looked on yelp for a place to take my car. I saw all the 5-star reviews for this place and had to give it a shot because I'm desperate for a car repair shop that I can trust. Basically, I showed up at 4:15, they looked at my car and said they had the bulb in stock. I asked them if I they felt I needed any new tires and the guy said I needed two of them (I suspected I needed 2 but wanted to see what he said without my prodding) and then he checked his inventory-- when he came back he gave me prices for the exact brand of tires I already had on the car, plus some other options. We discussed the options, I made my choice, and an hour later the car was all finished at a reasonable price. I will go back here again, and keep going back until I see any indication that they're not trustworthy. So far, I think they are.
C K.
★★★★★
02/15/2013
Yelp
Straight-up old school kind of shop: honest, no-nonsense, courteous and knowledgeable. They sell all the major brands, along with some not-so-well-known ones that are quality bargains. Just ask.
Hillary O.
★★★★★
02/13/2013
Yelp
What started out as a terrible morning with a flat tire, a 35$ cab ride and being late to work, totally turned around when I came into crown city tire! They turned my frown upside down, fixed my tire in 15 min and didn't charge me a dime! I tipped the mechanic and I will gladly be returning as a loyal customer for all of me vehicle needs!
Mark M.
★★★★★
02/01/2013
Yelp
Ten stars? I would if I could, but yelp doesn't offer it. These guys are almost ridiculously great, and after our latest visit I realized I had to write a review. My wife and I have both bought full sets of tires here. In both cases we dealt with Mark, a nice, straight-shooting guy. He gave us options| price, style, expected life of the different brands of tires, etc. No pressure to pick one over the other, he simply gave us options. Installation was quick and he invited us to come back in a few thousand miles for a rotation, which is important if you want to extend the life of your tires. So my wife did her first rotation, and recently -- this is probably two years into these tires -- she went back with what she suspected might be a slow leak from a nail or something. Mark said, we'll check it out. 45 minutes later the car was ready. They had found the leak, patched it, rotated the tires -- no charge. Are you kidding me? Sometimes I wonder how they stay in business, but I'm glad they do. I will never go to any other tire shop. You shouldn't either.
Daniel M.
★★★★★
01/29/2013
Yelp
I was shocked when my tire pressure light came on 4 weeks after I bought my 2013 prius. Even more dissapointed when I saw a screw lodged in the tire when I was adding air. Looking for a place to take it in for a quick fix during my lunch break, I luckily stumbled upon Crown City Tire. Not only did they patch the tire for FREE.99, but did so in about 35 minutes and even let me eat my lunch in their waiting room. I'm definitely coming back when I need a new set of tires. Thanks Guys!
Heidi P.
★★★★★
01/20/2013
Yelp
They do a fantastic job here. trhey have the least expensive tires in town and take a lot of preide in their customer service. Their turn-around time is very quick and I reccommend them very highly!
Michelle A.
★★★★★
12/18/2012
Yelp
I have been coming to Crown City Tire since I was in high school (1985) yikes!! However I have never been disappointed, they have always been fair and HONEST as one time I took in my parents Mercury Capri to have oil change and my Dad was pretty convinced it was going to need brakes. I told Tony this and he said, well we will check and call you and go from there. We get a call about 2 hrs later, car was finished and no, we didn't need brakes yet!! I have such a usual bad/jaded experience w/mechanics in the PAST who you and I know would just go ahead and do the breaks whether you needed them or not! But not here. They are so nice here and remember us when we call and say we are coming and I have brought cars from a Honda Civic, Ford, and Mercury. All great experiences. **Especially for women who may have felt they may be getting the run around if they know nothing about cars, Crown City will have you trusting again~ Thanks, Michelle
Ben L.
★★★★★
12/15/2012
Yelp
It is hard to imagine such a business exists today. As the other reviewers described, the house does not charge for fixing flat tires. In my case, it was a Friday afternoon when I discovered the flat. The next day has a long drive with my daughter. I found Crown City Tire on Yelp, and saw the 5-star reviews and went. The shop was busy, their lot packed with cars. I wasn't sure I could be served, but the owner looked up, and said "sure." Service was prompt, done in less than 30 minutes. Then I was about to pay, and he refused to accept. When I told my wife, she was impressed, and she is hard to impress.
Clarence P.
★★★★★
11/19/2012
Yelp
So my tire needed fixing as it was punctured with a screw earlier this week. Looking around on Yelp I found a 5 star averaged Tire place. So I called and they offered a free tire fixing. Wow! Instantly went down there and was told to wait for about 30 minutes. I was more then happy to wait for thirty minutes for a free tire repair and considering that they were busy, I was impressed by their professionalism and hospitality. So impressed in fact that I decided to replace my front lights so that I could give them some money. I was only charged for the bulb since the labor cost was on the house. 10/10. Would come back again.
Edward K.
★★★★★
10/31/2012
Yelp
Took my wife's car in for a flat tire, which was fixed in 30 min, plus there was no charge. This business has been run by Mark Baratta and his family for a long time, Tony and Jim do a great job, and their staff is courteous and efficient. There are always a ton of cars when you go by, and for a good reason: they are outstanding! I've bought tires here in the past, and the prices are unbeatable. Don't bother going anyplace else
Joshua L.
★★★★★
10/13/2012
Yelp
These guys are top notch. I threw tread on the highway and hobbled in as they were the closest place. I was on a business trip to Vegas and was going to be late, but they rushed my cargo can in and had everything good to go with three new tires in less than 1 hour. Can't say enough about them. Thanks guys!
Shiho T.
★★★★★
10/08/2012
Yelp
I found Crown City Tire online. I was skeptical of all those good reviews at first, but I was wrong. I brought my car in for a nail in the tire. They started working right away and finished in 20min. My car was all ready to go with free of charges. The owner said it's company policy not to charge for tire patching work. Truly awesome. I'm thinking of taking my car for future services to Crown City!
Teal G.
★★★★★
08/23/2012
Yelp
I've never written a Yelp review, but I thought this would be the perfect time to jump on here and spread the word about how awesome this place is! These guys are accommodating, quick, professional and HONEST. The first time I went in was about a month ago (I needed 4 new tires). Since then I've been back for a tune-up, oil change, and axle work. Today I left my car there thinking I was going to have to drop 500 bucks on a new bearing, but when I came back they told me it just needed a little adjustment and charged me next to nothing! OH and they washed my car before I came to pick it up...aaaamazing. Seriously.
Mel S.
★★★★★
08/21/2012
Yelp
Excellent service and would recommend anyone to go here. I had a great 1st experience in fixing a run-flat tire.
Jane B.
★★★★★
08/16/2012
Yelp
I've referred several friends to Crown city and all have gotten excellent service from them. As a single girl, its important for us to have mechanics and tire centers we can trust because so many just wanna rip us off! So for all you single ladies needing quality service, mechanics that will be honest and real with you without the BS, won't nickel and dime you, not come across nasty sleezy and try to flirt/hit on you ...with the ole can I take you to lunch crap for a lower bill hint! hint! knowin its a booty call...REALLY! Come let Mark and Tony give you some pdena hospitality.... with excellent service... Thanks guys...
KC B.
★★★★★
07/13/2012
Yelp
Fixed my flat tire for FREE. Who does that these days? I will definitely go there when I need a new set.
Megan M.
★★★★★
07/10/2012
Yelp
After 2 days of, "what the hell is that noise" I finally decided to look underneath my car to find that the entire plastic-undercarriage-guard-thing had somehow become dislodged and was dragging across my front tire whenever I made a right turn. Being a young lady and having had dealt with conniving and dishonest mechanics in the past, I was very hesitant to take my car in for such an erroneous problem. I just wanted to duck-tape it back into place but my kind father advised me otherwise. After reading Crown City Tires's 5 star reviews on yelp I decided to give them a call. It was 9:00am on a Friday morning when Tony answered the phone. After explaining my situation he simply said, "Just bring it in and we'll assess the situation". At 11:30pm I dropped it off and after a short lunch I called to check on the progress. "It's ready" he said. I returned to find my car completely back together and when I asked, "How much?" He said, "Seriously, it was not that big of a deal. On the house." MY JAW DROPPED. Seriously? YES. Tony and Jim represent all of the greatest qualities of a locally owned business. Fast, reliable service with good intention, respectability and kindness. I will forever recommend their services and shop to anyone and everyone. THANK YOU!
Mark F.
★★★★★
07/09/2012
Yelp
Crown CIty Tire has no competition for tires and service. Would not buy tires anyplace else near Pasadena because Crown City has repeatedly earned my loyalty with fantastic service. The staff is friendly and efficient. Had a nail in a tire this morning and arrived at Crown City at 8 am. Was on my way by 8:15 with no charge. Have bought two sets of tires from them at a fair price and will continue to support them in the future. Crown CIty should give lessons to companies about how to gain loyal patrons. Thanks!
Peter D.
★★★★★
06/26/2012
Yelp
These guys are great. I had a nail, and they got me out in 10mins! And they don't charge for flat repair! I'll buy my next set of tires from therm!
Mike C.
★★★★★
12/06/2011
Yelp
Mark has been servicing this area for years. As good as it gets.
Anjali S.
★★★★★
10/03/2011
Yelp
These guys are truly amazing folks. They won't try to rip you off, their customer service and demeanor is warm and friendly AND they know their stuff!! Score!
Lynn P.
★★★★★
09/17/2011
Yelp
My daughter was working at the school across the street and took her Volvo wagon to them for some work which came in at less than half of what our mechanic wanted| and it never ran better. They have been as honest as they come| they have saved us 100s on unneeded repairs and always come in on the estimate
Monica A.
★★★★
09/08/2011
Yelp
Feels like a broken record on here! I went in at 4:30 p.m. expecting to be told to come back tomorrow. Dealer had told me I had a nail in my left front tire and would have to get a new tire, together with all the other tires that still had some tread left...came to Crown City and they took one look at it, told me the truth, got rid of the nail in the front tire and told me I had about 3-4K miles left on all 4 tires! They wouldn't even take any money for patching up the tire with the nail! So yes, I highly recommend them, and I will definitely be back to get my next set of tires there. The only small drawback? The President's speech was on, and we got into a political discussion about it in the Lobby. I was obviously in the minority. :) But hey, it's a free country. Thank God we can all say what we think here!! Thanks, guys. I can head up to the Bay Area again next week without any worries..and without having spent a fortune!
David K.
★★★★★
08/29/2011
Yelp
Had an oil change at the dealership and they found and pointed out a nail in my tire that they couldn't patch because it was close to the sidewall. I was ready to plunk down the money for a new tire, but they suggested I try a place that was tire specific. I went to Just Tires, and waited for 10 minutes while the clerk was busy waiting on other customers before I gave up on them and went to Crown City. As soon as I arrived there was someone to help me, he looked at the tire with the nail, patched it in 10 minutes and they didn't even charge me for the service. It's that kind of old school honesty that is extremely rare. Having just moved South Pasadena it's a relief to know I've found a great place to bring my car for service.
Ted F.
★★★★★
07/31/2011
Yelp
I had a brake problem--big grinding sound. Took it in. Throughout the day, they called me with what they found and kept me informed about status and called me promptly when the car was ready. They could have easily taken advantage of me by telling me I had to replace all my brakes...but they told me that I had a frozen caliper that wore out only one brake pad. The final bill came in less than they quoted me which was a bonus. I would definately recommend them and will be taking my car there whenever I need something fixed. Big bonus for honesty and being responsive---very rare in the auto mechanic industry.
Pamela M.
★★★★★
07/25/2011
Yelp
This is an honest place. The owner Mark is nice and straight forward. They are fast and really take care of the work they do. Any problems are addressed right away. We have been coming here for years. They have fair prices and do other mechanical things too.
Nicole M.
★★★★
05/08/2011
Yelp
My go-to tire place! I got my wheel bent after hitting a pot hole. HARD. in k-town. ugh. I rolled in on a spare, and they put my tire on a loaner wheel and told me they'd send it to Mazda and see if it's fixable and give me a call in a week. I drove away without paying anything. A couple weeks went by and I called and he said they were actually unloading my tire as we spoke. hm. I went straight in and they changed it for me. I asked them to check my brakes cause they were giving this godawful LOUD a$$ squealing when I first start it up in the morning, but he said they checked it and my brakes where something/something and practically new! wow, they could've told me to give them $100 to do nothing and not knowing any better I would've paid, but they didn't. I don't remember how much the tire was, but it was more than I would've liked, but I expected such. Tire problems are always out of budget *sigh* Props for not taking advantage of a 20 year old girl with no knowledge of cars !
SMarie H.
★★★★★
04/09/2011
Yelp
WOW!! I was referred here by a co-worker as I frantically asked around in search of an honest mechanic who handled high end vehicles. (Synthetic oil change at Jiffy lube=bad idea). Nonetheless, i took my car in bright and early Saturday morning for a synthetic oil change and also voiced my concerns about other "unsettling brake noises". A few hours later they called to notify me that my vehicle was done and also explain that my brakes were perfectly fine (despite the fact that they could have easily ripped me off seeing as how i know nothing about cars and was clearly paranoid about this noise). That alone sold me on their integrity, a rarity to find amongst the many money hungry mechanics. FYI: Saturdays they close at Noon, which was no bueno for me who doesn't get off work until 4pm. Amazingly, these guys went the extra mile and actually brought my car to me (granted i work a block away), yet their effort clearly shows impeccable customer service and thus a place i will surely give my business to again!
T D.
★★★★★
03/30/2011
Yelp
Being a 21 year old white woman from out of state is not convenient when your car starts making strange noises. Especially considering this is my first car and I've only had my license for 2 years, car problems are some of the most terrifying for me. I went to a place in Eagle Rock where they charged me $55 to just tell me what was wrong with my car without even fixing anything, and then act very condescendingly to me... telling me "oh, well just talk to you parents and see blah blah blah." What are my parents going to do? I am 3000 miles away. I came to Crown City on the recommendation of my roommate, whose aunt and uncle have been going to CCT for years. I called, came in and they assessed my baby's situation while I waited. They did a thorough check, telling me that my tension pulley belt or something needed to be replaced and pointing out other issues, like shock and tire rim leaks. since I'm on a budget, they were honest and told me what was a priority. FREE OF CHARGE. I've gotten my tension pulley replaced and went in for an oil change. While the oil change was a little pricey, I trust that they did a thorough job and will continue to give them my business. Beware though, Bellevue is narrow as hell, and there's a school right across the street, so 3 pm gets a bit crazy.
Jim G.
★★★★★
11/08/2010
Yelp
Absolutely the best - not just tires, for which they do a great job (rotations and other routine work free, by the way, if you bought the tires there), but also most automotive maintenance: oil changes, brake work, etc. I've been going to Crown City for years and have the highest confidence in them. They've never overcharged me (their rates for the periodic service required for my vehicles is always a fraction of what the dealerships charge - I'm talking to you, Honda and Acura!), never been less than completely ethical and the work is of the highest quality. Complete peace of mind!
Amanda H.
★★★★★
02/25/2010
Yelp
I have been going to Crown City Tire for about 6years. The service is great, quick, and honest.
Doug S.
★★★★
02/22/2010
Yelp
I had a slow leak and tried this place because other local tire centers had negative Yelp reviews. The guy behind the desk was friendly and helpful and they checked the tire quickly, found a small nail that the Honda dealership did not see, took it out and did not charge me for the service. Unlike most other places I have read reviews about, they did not try to sell me anything I did not need. I was pleased with the service. The only caveat is that there is limited parking and first come, first serve. They are a bit off the main drag but worth it.
Aaron P.
★★★★
02/03/2010
Yelp
4-stars only because I haven't been here enough to know. They seem good and to actually care about the customer. I do all my own work when I can as I've been burned by mechanics too many times so it's generally not worth it to go in. However, wheel alignments are outside of my ability so I went in to get that taken care of . I was a bit dissappointed that I had to make an appointment almost a week in advance for this but so be it. They did a great job and rotated my tires too for free, though they put my spare on which has a bent rim and when I brought this up they actually took the tire off the spare and put in on the good rim so that everything was rotated properly. That was a really nice little extra. I would go here again.
Carl W.
★★★★★
11/06/2009
Yelp
First time visit and found a winner - honesty, integrity, great service and nice people too! They have a new customer for life.
Sara L.
★★★★
02/18/2009
Yelp
I came here to get an oil change after it was recommended by someone else who's shop was closed. It's always great to be the place other people recommend. That said, they were very honest, good, and even though the oil change was more expensive than it was other places ($50, as compared to $20-30), they rotated my tires, checked my fluids, and most importantly, my brakes. I'm happy!
Bob W.
★★★★★
03/17/2008
Yelp
Looking for tires this is your place. Unlike most tire places when they quote you a price is for everything, mounting, balance everything. They also do brakes and other repair services there is a small detail shop in the parking lot. Bellevue Drive is a small street and the parking lot is always crowded. One nice thing they offer is to rotate your tires for free every 5K miles I have only bought tires here and can not vouch for the other services, but would expect them to be top notch.
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Crown City Tire Auto Care
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Auto A/C RepairAuto A/C Repair Auto A/C Repair
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Car Battery ReplacementCar Battery Replacement Car Battery Replacement
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Engine RepairEngine Repair Engine Repair
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Oil ChangesOil Changes Oil Changes
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4-Wheel Alignment4-Wheel Alignment 4-Wheel Alignment
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Tire ServiceTire Service Tire Service
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